- 3461 Jason Ave, Pocatello, ID 83204
- Residential Roofing
- Free Estimates
- Asphalt Shingle Roof
- Gable Roof
- Hip Roof
About the Business
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Recommended Reviews
I recommend RWL because they did a great job and went above and beyond to do the job on time and professionally.
The company was quick to give me a quote and fast to get the seamless gutter installed on my house. I expressed concern about how the snow coming off my metal roof would affect the gutter and was told that when installed correctly it wasn't a problem. In the past couple years the installation has experienced significant damage from the snow off the roof. There also doesn't appear to be enough tilt in the system and water collects in the gutters. I have contacted the company on multiple occasions to come and look at it and discuss repairs and ways to mitigate the situation. I was even willing to pay extra for the mitigations. Each time I was told they will get back to me when they are "in the area," but they never show up and never call me back. In frustration I tried using the better business bureau, but RWL didn't respond to them either. My experience has been that they are eager for your business, but not interesting in following up on, or supporting their work. I wouldn't use them again.
A few days after writing this review the company made contact with me and has since completed the repairs desired. The response was a long time coming but they did eventually respond and have attempted to resolve the situation.
Company Locations
Head Office
Branch Offices
- 3461 Jason Ave, Pocatello, ID 83204
- Residential Roofing
- Free Estimates
- Asphalt Shingle Roof
- Gable Roof
- Hip Roof