- Richmond
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “RW Harper & Son”?
The overall sentiment regarding RW Harper & Son is overwhelmingly positive, with numerous customers praising their excellent customer service, prompt communication, and high-quality work. Many reviewers highlight the company's honesty and transparency, particularly in contrast to other contractors who may upsell unnecessary services. Timely responses and efficient repairs are consistently noted, contributing to customer loyalty over many years. However, there is a significant negative review regarding a serious issue with a past roofing job that raises concerns about the reliability of their work in some cases.
What Users Like The Most
- The customer service is outstanding.
- They are quick and efficient with quality work.
- Ronnie from Harper gave me a real quote for what I actually needed.
- They came back promptly for the repair and she has not had a leak since.
- Great communication at every step of the way.
What Users Like The Least
- The plywood was not replaced, there was no insulation installed.
- Issues with water draining under the TPO roof needed to be completely redone.
Recommended Reviews
I always try to support local businesses over big corporate ones for this very reason. The customer service is outstanding. The people at RW Harper are honest, relatable, and will work with you through finance situations as well. They are quick and efficient with quality work. Thanks y’all!
We have been using them for almost 20 years. We have 3 types of roof on our 100 year old house. Harper and Son came out and replace the flat roof, later on the slate roof, and asphalt roof. We have them come out every few years to make sure the are still intact. I just recommended them to 2 friends.
I don't think Google offers enough space to say all the good things I could say about this company. I had two different roofing problems because I have a "regular" roof and a flat roof both as part of my house. All the other estimators who came tried to up sell me by telling me I needed to change the flat roof to a sloped one, which would have cost a lot more than I could afford. Ronnie from Harper came out and gave me a real quote for what I actually needed. The two crews came and both did an absolutely perfect job. Both types of roof are now on and secure and are gorgeous. I can't thank RW Harper enough for having such fantastic people.
- Richmond
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated