Russell's Roofing Company
- 2244 Papermill Rd, Winchester, VA 22601
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
At Russell's Roofing Company, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Located in Winchester, Virginia, we offer a comprehensive range of services including roof inspection, maintenance, waterproofing, skylight repair, and gutter cleaning. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our commitment to delivering durable, high-quality results that provide long-term value to our clients.
Our organization and consistency in work allow us to tackle various roofing needs, whether it involves shingles, metal standing seam, rubber, or slate. We are dedicated to ensuring that every project is completed thoroughly, reflecting our attention to detail and reliability. Serving Winchester and the surrounding regions, we are here to ensure your roofing needs are met with expertise and care.
What people say about “Russell's Roofing Company”?
{
"summary": "Customer reviews for Russell's Roofing present a mixed sentiment. While many praise the company's quality of work, professionalism, and friendly service, there are notable complaints regarding inconsistent communication and follow-through. Positive experiences highlight timely repairs and effective solutions, showcasing the team's expertise. However, some customers express frustration over unmet promises and lack of responsiveness, which detracts from the overall service perception. Delivery and communication appear to be areas needing improvement, as multiple reviews mention issues with estimating visits and follow-ups.",
"liked": [
"The crew were charming, hardworking fellows & rather entertaining and the work looks great, also good cleanup.",
"They immediately knew what was wrong and came back the next day to fix another problem on the spot.",
"This roofing company will do everything it can to make sure the customer is happy.",
"The 'Misfits Crew' showed up on time, as promised, and was very thorough and professional.",
"They do travel as well, at least as far as I'm aware of I've known them to go as far as an hour and a half away from Winchester."
],
"disliked": [
"They told me they would be out in about a week to give me an estimate. Never came out, never called me.",
"I have had them out to patch the roof and it literally keeps leaking in the same place.",
"If they can't treat you with respect and show you the courtesy you deserve as a customer
Recommended Reviews
We had terrible leaks for years with at least four ceiling leaks inside. Russell's came very highly recommended although we had to be patient; they finally came last month & replaced the roof. The crew were charming, hard working fellows & rather entertaining and the work looks great, also good cleanup. Today with all the showers all day long, we have no sign of any leaks. Hats off to Russell's they have my sincere appreciation & thanks.
I was conflicted with this review because they were very nice and came out when they said, but I have had them out to patch the roof and it literally keeps leaking in the same place. Like, what are they doing up there? Now that we are in the midst of a deluge, I have buckets out again. Don't water your money.
Their friendly and are very good at the work they do, which is Roofing, they do shingles, metal standing seam, rubber, slate, gutters and flashing & also repairs.
They do travel as well, at least as far as I'm aware of I've known them to go as far as an hour and a half away from Winchester.
137 locals recently requested a quote
- 2244 Papermill Rd, Winchester, VA 22601
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
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