Ruiz Roofing - Alamogordo, NM

Good 1.0 (2 reviews)

8 Moore Ave, Alamogordo, NM 88310
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available

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Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Ruiz Roofing, we specialize in delivering comprehensive roofing solutions tailored to meet both residential and commercial needs. Our expertise spans roof installation, replacement, repair, and specialized services like rubber roofing and water damage repair. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is meticulously handled for lasting results. Located in Alamogordo, New Mexico, we serve the surrounding areas with a commitment to organization and reliability. Our well-coordinated team is dedicated to maintaining high standards in every project, ensuring that our clients receive durable and high-quality outcomes. We understand the importance of effective communication and project management, allowing us to navigate the intricacies of each job with precision. Whether you need a new roof or repairs to an existing structure, we are here to provide solutions that stand the test of time.

What people say about “Ruiz Roofing”?

Customer feedback highlights significant issues with communication and service reliability. Several reviews indicate that the company fails to follow through on scheduled appointments, with customers experiencing considerable frustration after repeated attempts to contact them. The lack of responsiveness and a perceived dismissive attitude from customer service representatives contribute to a negative overall experience. Many customers express dissatisfaction with the company's inability to deliver on promises, leading to a cautious sentiment about their reliability and customer care.

What Users Like The Most

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What Users Like The Least

I've called this company 8 times. The first time I got an answer and they said they would send someone out. Nobody came and I never got a call from them again.
the office person was not sympathetic or apologetic- just plain rude when she said that they were busy.

Services: Roof Installation Roof Replacement Roof Repair Roof Water Damage Repair Rubber Roofing

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Out of 2 reviews

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VidjaGuy

Google review

Nov 25, 2020

I've called this company 8 times. The first time I got an answer and they said they would send someone out. Nobody came and I never got a call from them again. Four weeks and numerous calls later, I was able to get a hold of them. Same thing as before. They said they'd send someone out and never did. I left messages and was more than patient.

Tonita Smith

Google review

Feb 22, 2018

Called two days in a row; first day they said they would come take a look & they didn’t...2nd day they said they would come take a look and they didn’t by 5pm so we called and the office person was not sympathetic or apologetic- just plain rude when she said that they were busy. Guess 5 stars is getting to their heads