Home Service Contractors

Home Service Providers are the best in town. They have serviced our swamp cooler and heater with the most professionalism, skill/knowledge and timeliness. We have had others in past times and they do not compare to Home Service Providers.

Never received service from this company, but their drivers are a public safety risk! Every van or truck I have come across in town, is driving like there are no rules for them! Always speeding and weaving around cars, cutting people off, pulling out of driveways without looking and overall just reckless! This is everyone I’ve come across driving their company vehicles for the past year! Put GPS speed and braking trackers on them, and you’ll see the first day what I’m talking about!

generally satisfied with all aspects of HSC except being charged a full hour labor for 30 minutes work. don't even care if it's the industry standard... labor should be 15 minute increments

Called in the past for mini split installation took forever & finally got & estimate that was unreasonable, tried again just recently to have my duck work looked at its been three weeks no follow up or communication, contacted raytech for both installed my mini splits for half the price quoted to me & came out to look at my ducting, very commutative & professional, quality work done in a reasonable time!, so if you're looking for h.v.a.c. installation & repair company I highly recommend raytech!!!, you'll be treated fairly.

Didnt even get to use their services and gotta rate 1 star. Two times this week we tried to use them for services because supposedly they're highly recommended. Two different home issues. oh the joys of homeownership..... We needed to get an estimate for our fence per the insurance to submit to get our fence replaced. well it took two days to get someone out there and give a hell of a high estimate. We had another contractor come out and gave us an estimate in less than 24 yrs and the work done quickly. So we took care of that thankfully. well when it rains it pours. This first hot week of June our AC went out. Well since it's not an estimate and an actual call for a job we decided to try them out. We reasoned they were in no rush for an estimate because its basically a bid for us to submit to the ins yada yada yada.... I KNOW its friday but who cares. We didnt call at 4:50pm or something. it was around 1:30pm we tried to call for service to the AC. Were we expecting same day-No. Would it have been amazing-yes. Well the girl who answered, Christy? Chrissy? i dont know her name, was rude as heck. We explained we would like to know when is the quickest a serviceman could come take a look at the ac? OMG the attitude she threw "not until thursday"... that is 6 days.... and believe me it was rude like how dare i call and disturb her. how dare we call and offer work and of course our money that goes with it. well whatever the attitude we just were making an inquiring call. I just wanted to say, you aint mad at me honey, have a good day. But my honey just said ok thank you, I'll call back if i cant find someone sooner. So why try again.

My experience was amazing! Doug fixed my leak and helped me so much. I highly recommend his service. He super professional and is customer service is top tier. Thank you so much.

Recommend against using this company. Very nice reception staff that exists to forward messages to the contractors. Some of th contractors are great (plumbing services have been great). Sadly in my experience some of the contractors don't respond for weeks at a time if at all. In my most recent job they completed half a job, left, didn't come back to complete the job after giving a planned timeline to do so, and never responded to further contact attempts. The bill, however, is always timely and complete.

No worries when HSC is on the job! Things are done right and they hold themselves to a very high standard, highly recommend!

HSC is totally awesome! Called late in the afternoon on Thursday for estimate on water heater replacement. Called me within 30 minutes from a plumber and were at my house within another 30 minutes. Agreed to have it done the following morning and they were there by 9am with everything they needed. Water heater and lines, fittings and such. Great technician named Stephen went above and beyond to make sure he covered all the details, extreme attention to detail. Everything was completely done in 2 hours. Great service from start to finish, thank you so much HSC.

My wife and I discovered our hot water heater was leaking Sunday night. We have a home warranty through American Home Shield and initially tried to get the repair done through them, but the plumber they contracted out couldn't make it out until Tuesday. Of course we couldn't wait another 24 hours without hot water, so I called every plumbing company in Alamogordo to see if anyone had availability to come look at it. Home Service Contractors was one of two companies that said they could come out yesterday, look at it, and replace/repair it(I never heard back from the other company). Doug was who they sent out to ultimately replace it and he did a great job. Start to finish it was about 2 hours, it was very reasonably priced, and Doug was great. This is the second time we've had to use Home Service and both times the service and quality of work has been great.

Very fast service. They have a person to fix everything that I have needed to be repaired . Excellent work and friendly, accommodating personnel.

Stephan came over on a weekend and helped us with a leak. He helped find the problem which was a leaky sink drain. He was thorough and fixed the problem. We really appreciated his help right after Thanksgiving.

We had our home flood and a pipe bursted in the wall at 8pm. We called HSC and they had Tommy out within the hour. He had the pipe fixed within 30 minutes. He only had to cut the wall once and found the leak the first time. Our bill was under $200 for an emergency call. Couldn’t recommend them enough.

Antonio is very courteous and professional! I was very well informed of my options and decided to replace the water heater. Just took an hour for Antonio to removed the old one and installed the new unit. Excellent service!! I highly recommend this company and will definitely use them again when needed.

Had several repairs for our home and they were wonderful. Everything was done the same day and the price honestly shocked us, we expected a huge bill. Very affordable and amazing service.

I have been dealing with this company for sometime now, and yesterday and today Matt Tomas and Adam Balderrama replaced my AC unit inside and out. Did an amazing job. I will continue to call on HSC. Thank you for being amazing.

Followed through with their word and came out uncontacted to finish some stuff from a previous job. They knocked a piece of my back wall a bit and were there the next day to fix it. The owner actually came out to help fix that problem. I will be calling them with any problem I have that I can’t figure out myself.

Called at 11am about our old water heater leaking. At 1pm Stephan and Rooster arrived and had the old one removed and the new one installed by 230. Professional, knowledgeable, personable. Competitive prices. We appreciate them so much. Ten stars worth

Our Ac stoped working yesterday evening. Called HSC the following morning and with in the next two hrs they had the parts swapped and the unit was running. The tech was very professional and explained everything to us. Great company highly recommend

They showed up fast. Great team of guys. Everyone was professional and got the job done quickly. Would use again for sure.

HSC: A Remarkable Team of People

PAST COUPLE OF YEARS
The Plumbing Dept:

I would like to give a shout out to the plumbing dept. Over the past couple of years, my home has unveiled occasional water leaks and other emergency plumbing situations. Through it all, these folks have always responded with haste. The technicians have always been courteous and professional. What can I say other than, no complaints here, about any of their work. Not to mention, it was my experience with the plumbing department which is the reason that I decided to hire HSC for a home repair project.

HOME REPAIR PROJECT
The Construction Dept:

A shout out to Stephen [I apologize if I misspelled your name]: Stephen, you have been awesome every step of the way in coordinating my project work, through the scheduling changes of a start date to its completion.

For those of you reading this post, I live in a mobile home community and while I worked to schedule a project start date, road repair within the park was simultaneously planned which conflicted with my project. I was unaware of this at the time. How can HSC technicians enter and leave the job site if the roads are blocked for repair? So, I had to coordinate with Stephen to reschedule my project, more than once, which I’m sure affected other clientele.

For example, the actual start date for the park’s road repair was a few days late in its commencement. Once the road repair finally began, only one person was assigned to do the work, so the project took longer to complete and this resulted in another rescheduling of my own project. Thank you Stephen for your patience, professionalism and assistance throughout my situation.

The Project Work:

A shout out to Antonio and Trace

Interacted with these guys for a few days and they are awesome. Easy to talk to, understanding of my concerns throughout the project and not once did I sense irritation with my countless questions. Hard workers who treated my home like it was their own; Thank you for this guys, I really appreciate that mindset and many other clientele will as well.

The project task required replacement of water damaged trim, removal of rotted frontal columns, removal and re-installment of drip edge and painting of the final product install. For those non-construction worker types reading this post, this repair project may seem simple enough but not so. In my obserbations, the entire process to my own surprise seemed quite an undertaking which is why I am thankful that I did not attempt to do such work myself.

Thank you guys for your outstanding work and for helping me maintain that “new-like” appearance of my home.

CUSTOMER SERVICE DESK

A shout out to Kasey [I apologize if I misspelled your name]: Kasey, I must have called 10 to 15 times to ask questions, leave messages, schedule plumbing repair or to speak to Stephen and you have always been kind, understanding, patient and professional. Not once did I sense any annoyance from you. What can I say other than, THANK YOU! I really appreciate the job you do as the FRONT LINE to the customer service experience and you certainly set the bar high, quite exceptional.

In the spirit of my past military service, I salute all of you at HSC for an outstanding representation of a very fine local business.

Retired Military Veteran
Respectfully, Jeff

Had to have my entire house repiped. Dean, Tommy, and the crew did an excellent job. They were all very friendly and attentive to my questions and concerns. Took care of all of my needs. Complete drywall repair afterwards, left it looking better than when they arrived. They even laid concrete where they had to cut my front walkway. I would recommend them to anyone for all plumbing needs large or small.

Love this business they are professional ,fast and I know when I get the work done by them it's going to be done right!
The staff is always friendly and professional.

Although I didnt use their services, I asked for recommendations for another service, and HSC delivered and followed up with me. Great customer service!

Super deal. Had a water heater leaking, they did the work same day. Replaced the water heater at a very reasonable price. Had heated water in 2 hours. Super job, I called other places in town and they wanted me to wait without water for over a week before they could get to my house. I for sure recommend HSC and will use them in the future

The plumbing crew if I could give more stars I would they really went above and beyond for us and I could not be happier so professional. So nice and really made me feel like they care also what a previous plumbing company in town wrecked… they fixed. Super apologetic for any inconveniences and always telling me when something wasn’t going the way it should have or had a run in. Never felt in the dark. Always let me know when they were leaving and for why… the whole crew A+

I came home to an apartment completely flooded from a burst pipe… HSC was able to get to my home and start extracting water within the hour! Very professional and friendly, keeping in contact to get through the drying our process. Absolutely satisfied and recommend!

Called twice for a plumbing estimate and never heard back. Apparently they do not care about customer service at all. I mentioned on the second call that I had not received a callback and she never apologized or acted like she cared. She must be a Quiet Quitter! Good to know before I hired them.
This company seems to discriminate against certain people. If you notice and look at their reviews they're either five star or one star and all the one Stars are where they didn't show up and quoted crazy high prices it looks to me like they are picking and choosing who they want to serve in the community. Definitely a pattern.

I have been told this is the best business in town, however, it's been a week and a half since I've called them twice and still cannot get an estimate for the plumbing work I need. My master bath is halfway demoed I have cash in hand but they don't seem to want my business. I guess it's time to spend the extra money and pay for somebody to come in from out of town, which is what I'm getting used to doing just to get work done here. I think this is very unfortunate, I have always been one to spend my money locally and support local business.

I appreciate the the work that Stephen and Daniel did on the repair of my water line. I would call them again for any plumbing issues.

Tommy and his co worker were very knowledgeable, professional and respectful. They knew what they were doing... Great job guys

Wanted an estimate on removing a corrugated steel roof from a patio, the construction manager, Steve , wouldn't even consider it. Needed an estimate to drywall a corner of a ro0m from ceiling to floor due water damage. 2ft from either side of the corner and a top piece cut at 45deg angle. Replace 2 8ft pieces of crown molding, (didn't need exact match of style), paint entire 15ft x 25ft room with 8ft ceiling incl. molding and window frames all single coat of white flat interior paint. No response for a week, called, left no message on my phone, called back but no response from Steve for 3 days before he called to say he could be by in a few minutes. He checked the room, made notes, mentioned the crown molding then nothing until I received an estimate in the mail for $4.000. Four thousand dollars. I priced the materials out from Lowe's and came to about $200. Even if doubled the materials would still only be about $400. So where did the other $3600 come from? Is Leonardo da Vinci painting my front room? Hard no.

Great carpet cleaning service. Easy to set appt. The technician made it very easy as he called that morning and then en route. Price seemed pretty fair as well.

AJ and his team installed a new stove and oven. They did a great job and were very nice. This is an older home so they had to figure out ways to make things fit and look good. A+ on doing that. Highly recommend !
We will always use them for any work we need done. They truly care
about helping people.

I had a scheduled plumbing repair date. I was called and asked if I was available to have the repair done early. Of course I said yes. The work was done professionally. Great service.

Had HSC replace water lines from the curb to every faucet to include follow on repair of HVAC venting within the ceiling. All levels of staffing were professional and extremely courteous with the job being completed on time and in budget. If there's an improvement area its communication from both HSC and the home owner. Home owners, be very specific in what you wish to have completed during the quote period so as not to cause a stress moment for HSC in scheduling and supporting the next customer. HSC, don't be shy in communicating with the homeowner any stresses you're experiencing regarding any unknown modifications to the contract to ensure the home owner is aware, when they might not have the situational awareness of the challenge you're experiencing. It is a dating moment with both wanting a longer relationship. HSC continues to be the sole company I rely on in Otero County to support my HVAC and plumbing needs. Thanks Perry for the outstanding support, as always.

HSC installed a shower door for my elderly parents as I live out of state and unable to do it myself.

HSC came out the very next Morning. Joseph had my water heater running in an hour! He was very professional, and a good dude. Yay for hot showers again! I will use HSC again.

I've used their services a handful of times, and each time they were on-time, professional, and their work was high-quality. I see them all the time working on other homes in my neighborhood.... and they've earned all the business they have. They're probably the best company in this line of work that I've ever dealt with.

They came out in the next day after I called them and they resolved the a/c issue in one of my rental properties. Thanks HSC!

HSC has always been good when doing services for when I was renting. With this being said I wanted to use them when I bought my own house to get a quote for refrigerated air. I have had 2 appointments setup with them just to get the quote and both times they have been a no call no show.

I called to get a quote on installation of a water heater, not only were they hundreds of dollars cheaper than anyone in town they also came out the same day. I called around noon time and a couple hours later they showed up and got right to work. They even picked up my new water heater from Lowe’s! Great customer service and a great company.

Stephen was the worker who came out and fixed our problem. This place responded quickly and fast. I will definitely keep then on the books.

They came out and fixed our water heater same day (around 8:30 PM; we called around 5:00). We really appreciated the service.

I mistakenly called HSC while fryung to contact my warranty company about a broken water heater. A tech showed up and turned the water off to the heater at no charge while I waited for the warranty company to contact us. J was extremely impressed by that. From now on any non warranty work I need in this house, they will get my business

Just keeps getting better and better! Called first thing Monday morning to request installation of a new hot water heater. Appointment set up by 8:15 and by 8:30 Josh was here, new equipment on the truck and he proceeded with installation. He explained problems with current equipment and what would need to be replaced. He was cordial, courteous and did an excellent job. Their service is A1 and pricing very reasonable. Thank you so much. Highly recommend HSC with no reservation.

This was our second experience with HSC and both times the service was immediate and exemplary.

I used to be a big fan of Hsc and always used them. Back in the middle of summer this year I called them for estimates to replace a Refrigerated u it at my house and to get another quote for my rental unit as well. The guy came out but never got me my estimates. After calling them several times to get the estimates as several months later I gave up on them. I’m completely disappointed with them.

Tommy came out a Sunday morning, nice, calm and professional. Had it fixed in a short time. Have used them for years.