- 300 Colonial Center Pkwy Ste 100, Roswell, GA 30076
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Royal Exteriors LLC”?
The majority of reviews for Royal Exteriors are highly positive, praising their quality of work, professionalism, and effective communication. Customers frequently highlight the timely responses and the ability of the team to handle complex projects with precision. However, a few significant complaints note issues with delays, poor communication, and incomplete work, which have impacted customer satisfaction. Overall, while many customers are extremely happy with their results, the serious concerns raised in negative reviews suggest a level of caution for potential clients regarding project timelines and communication.
What Users Like The Most
- Roy and his crew were outstanding. They were timely and professional.
- Loved working with Royal Exteriors! Roy was responsive and easy to work with.
- Thank you, Royal Exteriors. We could not have asked for a more perfect job.
- Had some siding damage from a recent storm and they were able to come out quickly to repair the issue.
- Royal Exteriors installed our front door portico! They were professional and easy to communicate with.
What Users Like The Least
- The project took six months from estimate to completion, including the HOA approval and window manufacturing time.
- Siding- good work. Deck- not finished and still have issues.
- I had to call Roy to receive an update. There was zero communication afterwards.
- First off we were totally rushed to 'lock in our rate' because of the possibility of the price increase.
Recommended Reviews
Roy and his crew were outstanding. They were timely and professional. They executed the removal and replacing of the siding on both sides of my home, with one side being over 40 feet up, with precision. My house looks STUNNING now. Thank you Royal Exteriors!!!
I would like to give them 4.5 stars, but can only give whole stars.
We had a very large project with Royal Exteriors that included siding, windows, gutters and chimney cap replacement. We got estimates from three companies and they were the middle bid. The project took six months from estimate to completion, including the HOA approval and window manufacturing time.
The windows were delayed by several weeks from the estimated delivery time, so the start date of the project was delayed. The estimated completion time was 2.5 to 3 weeks. Once the installation started, the siding, windows and painting were done immediately. We had another company do our roof, which was built into the project plan. The project slowed down considerably after the painting was completed, taking 3.5 weeks to complete the gutters and chimney cap.
We did ask Royal Exteriors to do interior work for us during this project. They removed a small interior wall in our master bathroom and painted the entire interior. This work was started immediately upon getting the quote and was mostly completed within a week. Getting our tile floor repaired took several weeks to get completed. Since they do not normally do interior work, we understand the delay in getting this part of the project completed.
Overall, we are pleased with the project and work that Royal Exteriors performed. The main reason for the 4.5 stars is due to the communication delays that we experienced. We often had to reach out to them for status instead of status being provided proactively. We would use them again for another project in the future and have recommended them to others.
Loved working with Royal Exteriors! Roy was responsive and easy to work with. The work was done well and knocked out so quickly!
Company Locations
Head Office
Branch Offices
- 300 Colonial Center Pkwy Ste 100, Roswell, GA 30076
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated