RoofCARE
- 14810 Central Ave SE, Albuquerque, NM 87123
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “RoofCARE”?
Customer feedback about RoofCare is predominantly positive, highlighting their professionalism, thoroughness, and effective problem-solving skills. Many reviewers noted the company's excellent communication, timely delivery of services, and a strong commitment to customer satisfaction. However, a few negative experiences mentioned issues with scheduling and unpreparedness during initial visits, which marred the overall perception. Despite these concerns, the majority of customers expressed a willingness to recommend RoofCare based on successful outcomes and reliable service.
What Users Like The Most
- RoofCare identified the source of the leak & had a team out here within a week.
- They said that should have not happened. A couple of days later a tech came by and addressed the problem.
- The workers were professional, quick and cleaned up every day they were on the job.
- From the double underlayment to the post inspection of the roof, these guys are the real deal!
- Their generosity is so much appreciated! Good news - no more leaks!
What Users Like The Least
- They wasted my time by coming out for an estimate unprepared.
- The crew just shows up and leaves without announcement.
- We had leaks. I inspected the roof and found tabs not nailed down and several other problems.
Recommended Reviews
They wasted my time by coming out for an estimate unprepared. Was told they would return better prepared. Waited 2 more hours. Received call asking to reschedule next day. I told them I was unable to do that. I was then told that they don’t really do shingle roofs, but could refer others. If they don’t really do shingles, I should have been told either on initial call or initial visit. Not a good way to do business. I would not recommend. Website does state they do shingles.
Had a leak in my roof for years. Over the past several years a couple of other roofing companies supposedly "fix" the leak, but they never quite seemed to truly resolve the issue. RoofCare came by, identified the source of the leak & had a team out here within a week. Coincidentally, the following week we just so happened to have some pretty intense rain storms... Not one single drip or leak. RoofCare finally fixed the issue that eluded other roofing companies. Not only that, but I felt like the cost was reasonable & the roofing team was professional & very knowledgeable.I will definitely recommend RoofCare to any of my friends & family!
I'm not impressed. We had a roof done on our home in 2018. It took a while to get us on the schedule. The crew just shows up and leaves without announcement. This included a "surprise we are here working around your bathroom skylight" freaking out my teenage daughter who was showering at the time. How did we know when the job was completed? We had no surprise visits for a week. A couple days later it rained and we had leaks. I inspected the roof and found tabs not nailed down and several other problems. I called; the project manager come out to inspect. He found more issues than I did (shouldn't he have inspected it before declaring the job done?) A crew came out a few days later and did some work, I pointed out there were still shingle and nails all over from the first time a team was out. Again they left without notification not to return. At a later date I was up on the roof working on something (can't remember what) and I see that there are tabs that are still not nailed down and a gap forming between the shingles and the deck at a spot on the back of the house. I called the company and ended up speaking with who I assume is the GM. After hearing my story he apologized letting me know that he would have a crew out to correct the issues and that that particular project manager had been let go. (I'm glad for future customers but what does this really do for me? Do I get my 10 Grand's worth?) A crew came out and corrected the roof top issues (they invited me up to look this time) but didn't finish picking up the shingle and nails from the first visit. I was out picking up more today (I don't get a lot of time for yard work and am not the kind of guy who hires landscapers). Why did I wait nearly a year to post this? Because I got an effing roofing nail in my foot today. I don't run around hiring roofers. In the spectrum of quality and expectations I have no idea if this is a+ service for a roofing company. But, if you are a rookie at hiring roofers like I was, be ready for this.
137 locals recently requested a quote
Company Locations
Head Office
- 14810 Central Ave SE, Albuquerque, NM 87123
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
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