Roof Time,Inc.

Hugo and his team replaced roof and skylight on my daylight rambler. He was professional, responsive and clarified all queries. They adjusted a portion near the rear entry way to drain better and look taller. Very happy with the end results.

Very friendly and hard working group of professionals. The value and quality makes them the best at what they do. I cannot say enough about how they went above expectations for my Mom's house.

UPDATED: After two weeks of no contact, Hugo finally came back to put the drain pipe back to the roof. He also decided to refund me $150 for two roof vents which was very lowball. Based on my research, basic vent installation would cost $300-$650 including labor and materials. So two vents would be around $600-$1300. I was trying to negotiate with him but he only agreed to pay up to $150 for both. Lesson learned: you should request to get quote of each job in detail instead of just knowing about total cost of everything. Regarding to the fascia boards color, he explained that Lowes or Home Depot does carry white boards but doesn't have the right size so he ended up buying boards from another supplier which had the right size but wrong color (bare wood basically)

ORIGINAL: DO NOT HIRE THIS COMPANY. They ripped me off. Hugo who I believe is the owner seemed to be nice and knowledgeable when we had an initial consultation. The bid was not the cheapest but I still hired them to do the job because I thought that the higher price is, the more professional they are. I'm truly wrong.

First of all, they installed new fascia boards for my roof. The old boards were dark navy color. The new boards are in nature wood which make my house even look worse than before. They claimed that they don't offer painting. But they should have bought those boards primed in white instead of cheap looking bare wood. Now I'm struggling and I don't know how do I paint those boards myself since they are in two stories house. Painting contractor doesn't want to take small job either!

Second, they removed our original drain pipe without our permission and did not put it back. When it's heavy rain, water is dripping all over the roof fascia boards which definitely causes our new fascia boards get rotten faster.

Third, they charged me for two roof vents installation for "better ventilation" but they DID NOT INSTALL THEM. My husband and I kept calling and texting Hugo multiple times for refunding the cost of two vents (approximately $1000 for both labor and materials) but he never answered our phone.

Finally, I am not sure how long will my new roof last for since they are unprofessional, irresponsible, unreliable, and unresponsive. They said its lifetime is 25 years but based on their professionalism, I guess it might last for 10 years or under.

Last but not least, I'm thinking of filing a court claim against this company. Homeowners, PLEASE STAY AWAY from this business if you don't want to get ripped off like me.