- 2104 S Plum St, Seattle, WA 98144
- Residential Roofing
- Financing Available
- Metal Roof
- Asphalt Shingle Roof
- Flat Roof
About the Business
At Rainier Roofing Company, we pride ourselves on our versatility and technical expertise, allowing us to tackle both residential and commercial projects with confidence. Based in Seattle, Washington, we specialize in a comprehensive range of services, including roof inspections, skylight repairs, gutter installations, and roof leak repairs. Our ability to manage complex projects from start to finish ensures that every aspect of your roofing needs is addressed with precision. Our organized approach and unwavering attention to detail set us apart in the industry.
We understand the importance of clear communication and consistent quality, which is reflected in our strong reputation for delivering durable, high-quality results. Whether you are looking for a simple repair or a complete roof installation, our well-coordinated team is dedicated to providing long-term value for our clients.
What people say about “Rainier Roofing Company”?
Customer feedback for Rainier Roofing is largely positive, highlighting excellent communication, professionalism, and quality workmanship. Many reviewers emphasize the responsiveness of the team, particularly during initial consultations and project updates. However, there is a notable concern regarding customer service after the project completion, with some expressing frustration over unreturned calls and emails. Overall, while the majority of experiences are favorable, the issues faced by a few customers indicate that consistency in post-service communication could be improved.
What Users Like The Most
- Communication was a strong point for them including their project manager Andrew.
- Caleb was very helpful through the whole process and the crew worked faster than I expected!
- They were very professional, super efficient, and communicative throughout the whole process.
- I thought I had learned a lot about roofing but he taught me even more.
- The team kept things tidy and provided photo updates throughout the working day.
What Users Like The Least
- I have been trying to get in touch with them since with no success.
- I told them I was a previous customer and have called multiple times, emailed multiple times, and filled out the form on the website.
- Communication fell off a little towards the end of the project.
Recommended Reviews
Rainier Roofing did our metal roof in 2022 and I was relatively happy with them at the time, but this year I contacted them in May about some soffit that had fallen out and allowed birds to nest in our roof, and I have been trying to get in touch with them since with no success. I told them I was a previous customer and have called multiple times, emailed multiple times, and filled out the form on the website in the three months since May. Jared has responded once after months of reaching out but I never heard back after that. The water damage in the boards around the downspouts they installed appears to be getting worse and it has barely been three years. I am still trying to get in touch with them but I am so sad and disappointed to be brushed off after spending so much money with them. It doesn't make me feel very confident that they'll follow up with any future problems (because, you know. They haven't yet.). Posting a review is honestly a last resort. 2 stars for having completed the work at the time.
I also found a lot of leftover nails around the house after the job and chalked it up to there being a lot of debris and it being difficult to get all of it, but we do have a dog and a child and I wasn't pleased. I'm wondering if that was now an early indicator of the situation we are now in. I just want someone to take a look. Please :(
As a general contractor, we hired Rainier Roofing to install the roof on a new DADU we are building. I worked with Caleb prior to the project to get an estimate and establish our timeline. Communication was a strong point for them including their project manager Andrew. The installation went very smoothly, and the finished product is great. We will definitely work with Rainier again in the future.
Very good experience with Rainier. Started out with Caleb doing a great walkthrough and proposal. Had no need to shop around. This family run business has high discernment and great communication. Quality and craftsmanship is top notch.
- 2104 S Plum St, Seattle, WA 98144
- Residential Roofing
- Financing Available
- Metal Roof
- Asphalt Shingle Roof
- Flat Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Rainier Roofing Company offers free estimates for their roofing services.
2. Are warranties offered by the company?
No information found regarding warranties offered by Rainier Roofing Company.
3. Does the company offer senior discounts?
No information found regarding senior discounts offered by Rainier Roofing Company.
4. How is the company overall rated?
Rainier Roofing Company has an overall rating of 4.8 out of 5 stars based on 75 reviews.
1. What services does the company offer?
Rainier Roofing Company provides residential and commercial roofing services, specializing in composition, cedar shake, metal, and flat roofing services.
2. Are there any services the company does not offer?
No information found regarding services not offered by Rainier Roofing Company.
3. Does the company offer emergency services?
No information found regarding emergency services offered by Rainier Roofing Company.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations offered by Rainier Roofing Company.