Roof Tec Heber Springs, LLC

Shout out to Daniel & John for always taking care of us! They installed our roof over 2 years ago and did a beautiful job. However we developed a small leak around the chimney earlier this year. After only one phone call they came out and fixed our issue at no charge. Roofing is a tough business and some things can’t be avoided. You can tell just how good a company is by how they handle issues. Top notch set gentleman! Thank you!

I have been dealing with this company for over a year now. Both their work and communication are terrible. Numerous shingles have slid off of my roof. After a year of this issue, they tried to blame it on a manufacturer defect. The Sales Manager, John, came to assess the situation for the second time in June. He tried proving that there were the proper amount of nails and that they were properly placed only to find that there are five rather than six (for the pitch on my roof there should be six) and half of the nails there are not properly placed and are too high which means they are not through the common bond. He left agreeing to speak to his boss about replacing my roof. We texted back and forth about getting a date and after agreeing to provide the date I have not been able to get in contact with them again. I am including the screenshot of the conversation with John where he says they've agreed to replace a portion of my roof. I am also including a portion of a text conversation I had with the owner of the company last year. I tried to post an honest review and upon seeing my review he couldn't control his emotions and started calling my phone back to back at 9pm one night. I do not recommend hiring this company as they don't uphold the warranty and are incredibly dishonest.

And it already got a full test. Not an hour after they were done we got heavy rain, high winds and quarter size hail. Roof took a lickin and she’s still ticken. Super fast, professional service and very friendly. Would 100% recommend them to anyone who asks.