Roof Repair Specialist - Long Beach, CA

Very responsible team. It was a great pleasure to work with this company.. Especially appreciate Alvarado as he did everything he promised in very punctual manner. Strongly recommend this company when it comes to roofing work. Now I have satisfied new roof.

Alvaro and his crew did beautiful work, completely replacing the roofs on three buildings. They worked quickly and diligently, properly addressing issues of termite damage, etc. On the fly. Alvaro is extremely responsive, and made sure we were totally satisfied with the work. Very happy with the results.

I contacted Roof Repair Specialist to arrange an appointment for a roof repair estimate. The representative assured me of a prompt response. However, it's been 72 hours, and I'm yet to receive any callback. As a consumer, and particularly as a disabled veteran, I understand that not everyone operates with the same principles. Nevertheless, I hold businesses to higher standards. It's disheartening to experience such a lack of follow-through and disregard for customers' needs.

Jessie from Roof Repair Specialist inspected.a stained ceiling but determined that it was not a roof leak, but rather a leaking HVAC pipe positioned in the attic above the ceiling. His recommended solution was cost-effective and easy. I found him anffable and professional in solving the problem, without a charge. I will definitely call this company for a real roof problem as their solid reputation was once again confirmed.

Rodolfo and Fernando were wonderful to work with. Showed up on time, got the job completed on schedule, cleaned up after completion and were friendly and considerate

You could be wasting your time with this company.

Let me explain. I recently had an appointment with a company rep at 2pm. He arrived about 20 minutes late. After a longer than expected roof inspection he told me it would take about 25 minutes to write up the quote. At that point I realized, I needed to be somewhere else so the rep and I agreed that he could email me the quote as soon as he finishes it that day. Nothing was sent. The next day I called him and asked him about it and he said he had a meeting to attend and several quotes to finish (more people like me waiting) but would get it done that day. Again, nothing was sent. The next morning I texted him and he didn't respond. After a few hours, I called the office and spoke with the receptionist and she relayed to me that he said he was learning a new software program for writing quotes but would use the old system to send out the quote. I don't understand how someone not fully trained could be dispatched. Regardless, the result was the same, no quote. Unbelievable. If you're fortunate enough to get a quote, you're one of the lucky ones.

Recommendation: If you value your time, find another roofing company.

I needed to replace a 30-year old asphalt shingle roof on my Eagle Rock house and received bids from three highly-rated companies found through a Google search. In addition to outstanding reviews, Roof Repair Specialists offered the lowest quote. They promptly got the LA City building permit and scheduled the work to commence two months later due to their existing work commitments. However, they had a cancellation and asked if they could start the job immediately. The work crew was incredibly thorough and efficient, completing the work in three days, and cleanup could not have been better. I’ll likely never need another roof replacement but recommend this company to whoever needs one.

It was a good experience. Josué and Antonio did great work, were on time every day and always had time to answer questions and explain the process. I would definitely recommend the company.

Our family had a 5-star experience with Roof Repair Specialist for our roof and gutter replacement project. Starting with Areg who went on the roof and took pictures and video and explained what we were seeing. He showed us various options for our replacement project explaining the differences between each. We felt no pressure to choose one option over the other.He also explained what to expect during the installation process and provided a detailed, itemized estimate with an impressive material and labor warranty.

During the planning and scheduling process, Daniel updated us about the schedule and provided information on how to prepare our property prior to the start of the work.

We wish we could name everyone on the roof and gutter removal team, the roof installers and the gutter installers. They worked efficiently and cleaned up after every work day.
The supervisor of our project, Alvaro, checked in with us daily to inform us about what would be taking place that day and daily walked through the work done. We are very happy with the service we received from the Roof Repair Specialist team.

The project manager Alvaro Lomeli is professional, responsible, detail oriented, patient. He explained all the details of the roof reaping procedure. The team Alvaro led was the most hard working group. We are satisfied with the new roof. Highly recommend Roof Repair Specialist.

We were very impressed with the work done by Chucky & Maya. They communicated daily about work to be done. They were both polite & professional & very friendly. Same applies to Jean and Uzi. Although it hasn’t rained since installation, we are confident our leak issue was resolved.

My roof had a few leaks. I called up the company to get an estimate and they were one of the more reasonable prices considering how expensive materials currently cost.

They came in on the day they said they would and did their job. Efrain, Jose, Espinosa and santos came on time, cleaned up after themselves and updated me periodically throughout the process.

Thank you for the service

Lupe Lorenso and Morvin showed up on time and did a great job. They were professional and proficient. I would recommend them to anyone who needs roof work.

We had another company come in and give us a bogus estimate and ended up calling the Roof Repair Specialist for a second opinion. Cristobal showed up on time for the inspection and did a fantastic job of taking pictures and explaining exactly what we needed done to the roof and the estimate was drastically less than our first estimate.

Chucky and Maya showed up on time the day of our repairs and showed me again what they would be doing. They got right to work after that and ended up finishing the job quicker than the original estimate! Chucky took the time to show me pictures of all the work they did and I was impressed with how thorough the documentation was so I could see every step. They did a great job cleaning up as well, I cannot recommend them any more highly. This was a great crew all around.

Chucky and Maya went above and beyond to make sure that my repair was done correctly! They were great! Thank you!

The roof repair professionals did an excellent job. They did a very thorough job. I am very happy with the repair. Will sure recommend them to others.

We experienced a leak this last winter on the bottom floor of a two story building. I called Roof Repair Specialist and Mike came out to investigate the plausible cause. After investigating, Mike explained in detail what he felt the problem area was and what could be done about it. We decided to move forward with this fix. The crew that came out to do the repairs came right on time, did the work and went beyond that to do some extras to prevent further leaks. Great teams, great people!

They are very professional. There is NO pushy sales people at all. They came, took pictures, explained what they will do and left. The estimate was emailed. If you like the estimate, you can sign and they will schedule the work. The work was done quick and clean. They took pictures of the end result and send all the before and after pictures to us. Once we confirmed the work is all good and as expected, they will send the invoice. Everything was very well organized; communications was also smooth and they were very responsive. The only draw back that I had was, we asked them to give two separate estimate to do two separate things. They did give two separate estimates and said we can decide either do one or both; however, once we decided to do only one, they unexpectedly increased the price a bit. Overall experience was really great.

I had a great experience with everyone from the team. My roof was not looking good. It was breaking down and I knew I couldn’t handle it. Extraordinary service.and this was the best one for me to afford that would also take care of everything.

This is the second time I have used Roofing Repair Specialists.They are a big and well respected company. Flavio and Julio in particular stand out as good communicators and good people in general who helped both jobs run smoothly. Employee morale seems high at this company. They do good work. I will use them again and recommend them to others.

LOVE these guys! EXCELLENT customer service! Super professional, reasonable rates. Gave us an estimate of three days and finished in two! Cleaned everything up before leaving. Will DEFINITELY use again!

Company applied Roof Maxx System on top of inspection and repairs. Performed services professionally and in a timely manner. Would highly recommend their services to others!

Edited:
Changed my review to 4 stars because of their prompt reply to my concerns. Also I think my project genuinely just fell through the cracks and it wasn’t malicious. Thank you.

—
The repair was done but during the next storm it leaked. I contacted them 3 times and they sent someone to examine it. Then it leaked during the next storm and I called / emailed them about it and no one has replied since. I suspect they are waiting for the warranty to expire and buying time. Very disappointed.

I have owned over 2000 apartments over the past 35 years so I've had alot of experiences with roof problems. Roof Repair Specialists are one of the best companies I have dealt with from day 1 to the completion on the roof repair. It did take longer than expected but I'm sure it's because they have many, many satisfied customers. The wait was worth it.

Really had a great experience with Roof Repair Specialist. The initial inspection was fantastic. They were on time and had great, friendly, professional customer service. Once scheduled, the repair itself went without anything really needed from the owners of the building. Afterward, photos of the before and after were sent and everything was wrapped up without any hassle.

Because of roof leak during A rain storm we called three roofing companies for estimates. First guy, owner of the company, did not go on roof, said we would need half the roof replaced, for $10K. Second estimator was a total beginner. He went on roof and basically repeated what the first guy said…$10k for half a new roof. Third was Roof Repair Specialist. Their estimator actually worked as a roofer. He went on roof, immediately found the problem, which was vent pipes not flashed. Estimate was $1500. We accepted, made a date; they came, did the job, sent us photos, cleaned up thoroughly and left. Badda bing, badda boom.
We’re totally happy.

When we first detected water damage in our closet walls, we called Roof Repair Specialist. They were very responsive and were able to identify the problem quickly. The repair needed was not extensive and we scheduled a repair right away. They arrived as scheduled and repaired the trouble area of the roof. They were very courteous, clean and thoroughly explained what repairs were made. We have had no further water damage, even after the recent heavy rainfall. I would certainly recommend this roof repair service to friends.

Let me start by staying, as a Realtor and owner of rental property, I have IN THE PAST....hated roofers over the years! I have had lots of promises not kept, roof guarantees that went upside down due to various reasons. So when we needed to do a tear off and Re-roof of two homes we own in Santa Monica, especially during Covid, I needed to find the very best, most reliable, with great reviews....roofing company to do this huge job! I found Roof Repair Specialists on Yelp, and always take some Yelp reviews with a grain of salt. Every review on them was 5 star! So I set up an appt. They insisted that my husband be at the first meeting to see the roofs and prepare a bid. I scoffed at that since, I make all of those decisions for us, since I am a Realtor. They insisted. I brought my husband along. We met with Jarrod at 7:30 at night! It was already dark. He introduced himself and the company and then with a light on his hat, he went up onto both roofs. One was 2 story. He gave me a list of "references from previous clients." I said...don't need it! You have all 5 star reviews. He said, for every person on this list you talk to while I am doing the roof inspections, we will credit your bid with $100. I called everyone and was able to speak to 3 people. These were everything from a complete re-roof to roof repairs. You could tell these folks were not staged. One at first didn't remember the repair til I told her the company. They were wildly positive...one person even said....they called me after the first rain to make sure we were dry! NO ONE EVER DOES THAT! We had gotten 3 bids. They were not the least expensive, and really close to the top bid. I just had a great feeling about Jarrod and the company.
EVERYTHING THEY SAID THEY WOULD DO...THEY DID! It took forever to get a permit from the City of Santa Monica (grrr) but they started when they said they would. Came every day, and even contacted me one day because they ran out of materials and would have to come back one last time for a half day. The up charges for rotted wood were expected (always happens on a re-roof) and were reasonable. They had to replace our three skylights (thanks goodness....they were 20 years old and it would have been crazy to keep them with the new roofs). The charges for the three skylight was fair. They used Velux...the best. They finished on time. They use magnets to sweep the yards to get up all the tossed off nails etc.
I was so impressed that we will NEVER use another company. As a Realtor, I get calls all the time for referrals for plumbers, roofers etc. I just can't say enough about this company. I have never worked with any sort of trades firm that is this together. Everyone was so nice. They really also accommodated our schedule since both homes were tenant occupied (rent control) and one family has small children. They were polite to my tenants, and the whole job went very smoothly. Plus, you don't pay until the end! I have hired roofers in the past that want 50 % down and then good luck getting them to show up. I paid them the full amount AFTER they had their final inspection approved. That's it!

They were successful in installing a quality roof on our apartment complex unit. The roof was extremely steep and challenging to access. The workers were top notch with communication and respectful of the job site, never leaving materials in the way of the other tenants. I highly recommend this company.

All other roofing companies said I needed a new roof. Roof Repair Specialist stated the roof was good for a few more years with some minor patching and sealing. Even their estimate on complete roof replacement was reasonable. Leaks were because of degraded sealant around pipes and vent. They did replace the roof on my back porch which I knew needed replacement . After a few days of rain…NO LEAKS! The company was responsive and professional and performed the job on time and quickly.

After attempting to get quotes from two other roofers Roof Repair Specialist (recommended by the Berns Group a real-estate specialist) gave us a quote to repair a section of our roof that leaked and I had tried to repair for 15 years. Their solution to resolve my problem and quote was extremely reasonable. They arrived with three workers who spent the day removing a portion of the roof and replacing it with new material. When they were finished and left you wouldn't know they were here. The job was perfect and I would use them again if needed.

I was very pleased with the whole experience of working with the Roof Repair Specialists team. They were knowledgeable, great with communication with the homeowner (me), organized, and very responsible. I had a roof with an extensive accumulation of damage over the years, while the property is not especially convenient for access. The team carefully replaced and repaired everything that needed fixing, on time, and still avoiding damage to trees, garden items, etc. I was very happy with their work and would use them again if I ever needed a roofer.

After finding a small amount of roof debris on the ground I researched to find a roofer to assess the damage. The first roofer did not have his driver's license and was at first denied entrance into our gated community, didn't go on the roof, and said it would be difficult to find matching replacement material. He said he would do his best to find the material but I never heard from him again.

Next, a resident of my community recommended Roof Repair Specialists. What a difference! Scott Putnam drove up in the professional company vehicle. After I showed him the debris he changed into traction shoes, got out his ladder and went on our roof. He was there for quite a while while we waited in the house. When he came down, he then showed us a video he had taken with a camera attached to his cap. The video revealed several missing tiles and also the culprits -- baseballs from a nearby field. It was surprising that we had not found more debris on the ground. In addition, some maintenance work was needed.
Scott then gave us a repair estimate that we felt was very reasonable. He also showed us a video of the company's profile. We felt confident about setting an appointment for them to do the work.

On the day of the appointment, the roofers came and completed the work within the estimated time.
Later via email we received photos of the repaired roof. We were very pleased with the whole process and wouldn't hesitate to recommend Roof Repair Specialists.