Roof Link

What an absolutely incredible customer experience. Kendall was very professional and kind helping us with the insurance and selection of a new roof. The crew was extremely careful and went out of their way to deal with our weathervane reinstallation. Just a A+++ experience and result!

I had an excellent experience with Roof Link. Kendall was amazing to work with! It's refreshing to work with a company who has representatives with great communication skills. Roof Link made the process of dealing with our insurance company very easy. The roofers completed their work on time and did a great job cleaning up the debris and nails/staples after completion. Great company!

Working with Roof Link was great from start to finish! You can tell they really care about doing a quality job and aren't just out to make a quick buck. Alex was very communicative and helpful throughout the whole process. There was a manufacturer recall on our previous shingles (not Roof Link's fault) and Alex fought to get us everything we were owed from the shingle company. They even cleaned out our gutters, which was something I had been needing to get to for months. I would definitely recommend them for anyone looking to get a roof replaced!

We had our roof replaced by Roof Link in the fall after a hail storm swept through our neighborhood in the summer. Kendall did a great job with communication and helping us navigate the insurance process, as well as was understanding while we waited for the final payout from insurance before we made our final payment.

The crew themselves did a great job, and the roof looks great. They also did a great job with cleanup, making sure nothing fell into ours and neighbors yards.

Kendall with the Roof Link was great to work with. We needed a full roof replacement following a hail storm that occurred in 2023. Kendall helped us select the best product for the project and took the time to meet with us to understand what was most important to us regarding the project. Kendall even offered a referral for the removal and reinstallation of solar that was significantly less expensive than other quotes we had received.

The final result looks fantastic! The roof is installed and finished much more nicely than it was when we purchased the home new. We have peace of mind with Class 4 SBS shingles and also love the new look that our home has with the new shingles.

The details really stand out in their work. The perfectly cut edges, fully covered flashing, and high quality roof vents really look great. It's better than new!

The project was finished in a day and a half and ready for a final inspection. The cleanup efforts of the crew were really phenomenal as well.

We really appreciate all your efforts!

Roof Link was fast a professional. Roof looks great and the process was easy and hassle free! Jennifer was really great to work with and made sure we were kept in the loop every step of the way.

We have used Rooflink several times over the years. Always satisfied with them and will use them in the future. Jenn was knowledgeable and helpful.

For me, good customer service means constantly surprising the customer by exceeding their expectations. It means doing more than the bare minimum to keep the customer happy, and always being willing to go that extra mile to ensure their satisfaction. This is Roof Link and the wonderful staff (Jennifer Rajewski, Alex Millsap). If I could I would give them 10 stars.

Kendall responded to our request to do some roof work after we deconstructed an addition. The workers took pride in their work and it shows! Kendall came back to match the drip edge and personally took her time to match the color and do the painting. Roof Link initially had replaced our roof a few years ago. We couldn’t be happier!

I am very pleased with Roof Link and how they handled my property claim for my hail damaged roof from start to completion. I had never filed a property claim before and Ike and Alex were very helpful in explaining the process of both the roof replacement as well as how to communicate with my insurance company. They fully informed me regarding what to expect and were prompt and professional in scheduling the job,completing it timely,with great followup.
I would have no hesitation in recommending their business to friends and family!
My new roof is beautiful!

Great experience! Kendall and Alex were amazing communicators throughout the entire process. The roofing team were incredible! Did an excellent job. The roof and gutters looks amazing and their cleanup afterwards was impeccable! Highly recommended!!

We recently had our roof replaced by Roof Link. It was an easy, professional, quality experience from beginning to end. The staff is customer oriented and responsive. The work crews are fast and effective. I can' recommend Roof Link enough. Zero concerns or worries! Roof Link rocks.

We could not be happier with our experience with RoofLink. Total professionals from start to finish! Our insurance adjuster and their roof specialist were absolutely on board with the damage we had. They are the best!

Roof Link has worked with us on two homes. Kendal has been our project manager both times and she is fantastic to work with. She met with our insurance adjuster, communicated frequently and clearly and made it seamless as the homeowner. We are currently out of the country and Kendal made it just as easy as the roof when we were in the country. I can't say enough about the professionalism and decency of everyone at Roof Link that I interacted with.

Roof Link did an amazing job with our roof. They thoroughly inspected for damage and coordinated with our insurance adjuster to ensure everyone was on the same page. Throughout the entire process, they maintained excellent communication and even assisted us when our check had to be mailed to our mortgage company for endorsement. Our new roof is impact-resistant and looks great! I highly recommend Roof Link.

It has been a pleasure working with Kendall at Roof Link. She is very friendly, knowledgeable, and professional. She worked well with my insurance and got my roof replaced in a very timely manner. I highly recommend Roof Link!

We had the best experience. This team is very organized and helped us thru the insurance process. Hopefully I don’t need a new roof anytime soon but if I did I know who to call

Absolutely amazing from beginning to end. Jennifer was so patient as she answered my questions about insurance, different types of shingles and gutters. Her communication was fabulous. We knew exactly when to expect shingles to be dropped off and even checked on us several times the day of the installation to make sure everything was being done to our satisfaction. I couldn't be happier!

Jennifer came out to inspect our roof last week after a nasty hail storm in Berthoud, CO. She was on time and very professional. Jennifer was able to walk us through the entire process which made us ease our minds at a very overwhelming time. We decided to call Rooflink because they replaced my father in laws roof in Longmont last year and were so impressed with their professionalism as well. Thank you Rooflink specifically Jennifer , we look forward to working with her during the process !!

I want to give a huge shout out to Roof Link!! From the moment I started working with the owner, IkeJon Nissen it went so smooth!! He came out to check my roof for damage and took photos with his drone. He then guided me through the process and assisted me with my insurance agent. His crew came out and put a new roof on my house. Even my neighbors were impressed with his crew and told me how fast they worked!! I would recommend him to anyone needing a new roof! He is a local business owner and we all should support him!!!!! I love my new roof too!!!

If it wasn’t for Kendall’s advocacy on my behalf, my insurance company would not have paid for my roof replacement. Kendall was patient with my questions, and walked me through the process. She even gave Starbucks gift cards to my neighbors to apologize for the noise. I highly recommend Kendall and her team!

I’ve used roof link a couple of times and they do excellent work at a great price. Absolutely recommend them for any roof replacements

Wanted to give a shout out to Roof Link and Kendall. We thank them for their great work, due diligence and follow up in working with the insurance company. Kendall did an outstanding job in dealing with the insurance adjusters and being our advocate. Her professionalism and knowledge are exceptional. It took months to get approval from the insurance company for a full roof replacement. We would not have made it through this process without their assistance. Our roof was replaced in March. The crew worked hard and did a great job on cleanup. Would highly recommend Roof Link and Kendall for your roofing needs. Awesome job!

I cannot recommend Roof Link any higher! I am an older person, I have owned numerous houses and have had many roofs replaced (living in Colorado hail zone will guarantee this). Roof Link is by far the best roofing company I have worked with. Their representative was the most responsive, ethical and kind roofing rep I have met. Super quick response, helpful, and provided MORE than the services requested (eg, replaced my gutter guards after the fact - absorbed the cost, without question). They were amazing at cleaning up the job site after the work was complete - which is often not done well. I highly recommend Roof Link - they are not "ambulance chasers" like many roofing companies who knock on doors after hail storms. This is a great company, try them, you won't be disappointed.

We had roof link come out a look at a commercial building. They were there when they said they would be, gave us a quote and got the job done and it turned out awesome!! I Would highly recommend them for any of your roofing projects.

We live in Berthoud Co. and had an old wood roof which needed to be replaced. Called Jen at Roof Link and had a fair estimate for our project. The project manager and crew were very good . The new roof now with the 3 tab shingles looks beautiful with the great new color. We love our new roof and love that Jen checked back with us to make sure it all went well! We will reach out to Roof Link again if needed in the future.

When almost every roof in my neighborhood was being replaced due to hail damage, Roof Link provided exceptional service at all levels - from assessing all damage, providing/updating estimates, working with my insurance company adjuster, completing the job and ensuring that I was completely satisfied. My project manager, Kendall, was outstanding. I had never gone through the roof replacement insurance process. Kendall was invaluable at helping me to understand the intricacies of each step and provided consistent communication throughout. The crew that did the job was extremely hard working and professional. I was impressed by the care they took from demo and crafting the new roof to clean-up. Ana J.

Kendall from Roof Link was very helpful throughout the process - she inspected the roof for hail damage, spoke with the insurance adjuster directly when he was here and was very responsive to my concerns. I was here when roof work was done and it looked very professional. The cleanup was thorough. Gutters were replaced a few days later and that work also looked good.

I worked with Kendall for a roof repair after hail damage. The professionalism and willingness to answer all my questions was greatly appreciated, and I was very impressed with the quality of the work, cleanup, and follow-through to make sure everything was done properly. I definitely recommend Roof Link, and Kendall in particular, to anyone that needs a roofer in the area.

So happy! Kendall and Jen were both so great to work with. The process was smooth, and went exactly as they said it would. The crew showed up on time, did a great job and finished in record time. Before they left, they cleaned everything up.

We had a great experience with RoofLink replacing our roof! Kendall was easy to work with and she was always available to answer questions. The crew did a fantastic job with installation and clean up. I would definitely recommend RoofLink!

Ik is absolutely wonderful to work with! He is very knowledgeable and helped me work out everything with my insurance! Very trust worthy & kind! Highly recommend!!

Roof link working with David Congdon from beginning to end was wonderful to work with
The team communicates with each other to make the project flawless
for us home owners. I highly recommend this company.

Roof Link is a company that will look out for your interests during the insurance inspection, will provide quality workmanship on the job, and will be there after the job is complete if you need them.

During the insurance inspection, David, our project manager, pointed out a few areas of damage to the insurance representative that I had not noticed and that may have otherwise been missed by the insurance rep.

Roof Link used 2 crews to replace our roof and were finished in less than 8 hours. They subcontracted gutter replacement to another company, and that work was done the following day. Both companies were professional and did a good job cleaning up when finished.

We had a couple of concerns a few weeks after the install, and David was quick to return text messages and show up at our house to inspect and address our concerns.

Very honest and trustworthy company. We contacted Roof Link to have our roof inspected due to its age. Kendall came out and we expected her to say it need replaced but she told us it was in great shape. Six years later we decided it was time and had her come back for an estimate. While in the process of this Longmont experience back to back hail storms, which happened while we were traveling out of state. I received a call from Kendall of this event and she wanted to check our roof for damage. After checking it was definitely damaged. She walked us through the process with our insurance and went the extra mile to insure the insurance paid for the upgrades required by the City Of Longmont. I highly recommend Roof Link for your next roof replacement.

This was my first time having to replace a roof, and I didn't know you could have a favorite roofing company, but now I do! Picking a local company was really important to me vs a traveling company you never hear from again.

We received quotes from two companies that were very similar, but Roof Link goes the extra mile from the beginning to end, making the process easy and understandable. Roof Link was incredible to work with while navigating claims, insurance payouts, and material choices.

The first company was unsure if our claim would be accepted, making us hesitant to file a claim. What initially sold us on Roof Link was when the owner IkeJon came to our house for an inspection and said we'd most likely be covered if we filed a claim. He even said RoofLink would meet with the adjuster to help ease our minds. He took a lot of time to explain the sequence of events between Insurance, RoofLink, and Us twice to my wife and I separately so we both aware.

From there, RoofLink continued to be awesome when Project Manager David took over. David met the adjuster, getting our claim approved house and garage. David was responsive and informative from the start. He even emailed insurance on my behalf to ensure the estimate of repairs was up to standards and code and followed up with insurance to get the permit fee covered. He ensured we got class IV impact resistant shingles approved, which insurance did not initially do for us, which should even help lower our future rates.
David would respond by call, text, or email and was very professional and personable about the whole process making it very transparent.

The job was done in one day, the crew was polite and cleaned up my yard better than it was before. The guys with the nail magnets walked around forever, and I still haven't found a stray nail. Using RoofLink felt like I had someone on my side while navigating insurance claims and the roofing process. There was never any pressure, and the entire cost was covered except my deductible-amazing! Highly recommend RoofLink!

David C. was amazing in helping me out when I didn't realize there were actual holes in my roof... the insurance adjuster did not tell me about them.

Overall, an excellent experience with Roof Link. On time, professional crew, excellent work. Thank you!

Rose

The last time I had my roof replaced was 13 years ago and it was not a great experience. I was dreading going through it again when I was told I needed another roof after this last hail storm. I had a brief leak one winter and Roof Link checked it out. I had a good expereince then and decided to use them for this job, also. It was a positive experience from start to finish. David was my contact person. After we met and talked about all the details, I was able to text him for any questions or problems that I had. I always received a prompt and satisfying response. There were no surprises, I liked the workers that actually did the roof and gutters, also. I highly recommend Roof Link!

We worked with Kendall when we needed shingle replacement after a hail storm here in Frederick. Kendall was very helpful and knowledgeable about everything we needed to know as we never dealt with a problem with insurance and hail damage. Would highly recommend her and the company for anyone needing similar work done..
Mike and Donna Storey..

Absolutely one of the best roofers! Incredible service and experience. Extremely responsive, fast and quality work, clean installation and attention to detail.

Cannot recommend a better company. Will use them for all my future roofing and gutter needs.

I wanted to replace my roof before putting solar panels on it. I checked out several roofers. Roof Link had a great price, and came recommended by my State Farm agent. Kendall was my project manager. She did a amazing job. The team did a wonderful job. And I now have a beautiful roof with Class 4 SBS shingles – ready for solar! We also added solar powered attic vents. I highly recommend both Roof Link and Kendall.

Company did a great job. Very professional and backed with quality work. Also did a great job cleaning up afterwards. Would use them again.

Roof Link was such a refreshing experience after my last roof replacement. They were honest, on time, very easy to work with, and kept me updated on all timelines. After my last negative experience with a local company, working with Kendall and the entire Roof Link team was a refreshing change! And best of all, my skylights don't leak and I don't have wind noise anymore!

Kendall was great to work with, professional and knowledgeable, went out of her way. Our roof looks great! Thanks Kendall and Roof Link.

Roof Link did an amazing job. Very responsive and quick for the inspection and repair. Made the whole process of the insurance claim super easy. Definitely recommend them.

Kendall was amazing! Very supportive, organized and helpful. Kendall provided honest advice and solid suggestions. She handled all the paperwork flawlessly. Helped to coordinate the removal and reinstall of our solar panels and hooked us up with a vendor for new gutters. Could NOT have been any more satisfied with a job well done! ☺

Kendall from roof link was a pleasure to work with.
She is knowledgeable & professional she listened to my concerns and was great to talk with.
Kendal helped me understand the project from start to finish.
She goes the distance to make sure the project is completed to the high standards the company stands for.
Kendal is great as the liaison between the insurance company and the customer.

I have high praise for the awesome roofing team who executed the work.
A wonderful group of men who did a fabulous job from covering critical areas around the project to the clean up after the job was completed.

I had confidence in choosing Roof Link because of Kendal.
Thank you Kendal and Roof Link

The people at the company were nice, and so was the job done. They worked with our insurance company to get them to pay as much as possible. The job was completed in a day, and they cleaned up well afterwards. The people we had contact with: Ike, Nick, and the lady at the office were friendly and professional. If you want a job well done, with no surprises, go with Roof Link.

Roof Link was great. No surprises and everything happened just like they said it would. Kendall was a dream to work with.
Can't say enough about how great this company is. T Craggs

Roof Link did a great job replacing my roof. My project manager, Kendall, did a great job keeping me informed of all work being done as well as dates and time. She dealt with all paperwork necessary for insurance and permits. The only call I had to make to my insurance was for my initial claim. The installers did a great job and cleaned up after, so well, I couldn't tell they'd even been there. Highly recommend Roof Link.

Very easy process.
Ms. Kendall answered all my questions and concerns.
My project was completed in one day.
I would recommend

Kendall Payne was my project manager and she was a delight to work with. Held my hand throughout the entire process.

Rooflink was great! They handled the insurance hassles and got the job done on time and within budget. They didn't nickle and dime us over charging us for all the little things that pop up.

The main reason I decided to use Roof Link was Kendall. She was great to work with....very responsive, accessible, knowledgeable and organized. The whole process was pretty painless and my roof looks great to boot.

Avoid Roof Link, their sketchy practices, and inferior attention to detail. It all started with the so called project manager, Kendall. I should have known immediately there would be issues when she didn’t bring a ladder to the initial consultation and said she would just trust what the insurance company said, since they have the same software. To keep this relatively short (It won’t be), the roof was installed. Kendall came to do her inspection, and again, didn’t bring a ladder and didn’t get on my roof. She was apparently satisfied with the work. Shortly after the install, we realized our dryer was making clothes hot but not dry. Some research found the likely culprit was a blocked dryer vent. Kendall was contacted, but said she needed to sleep on it before deciding what to do. All the while, a major fire hazard existed in our home. I contacted Kendall again the next day to figure out the plan after she “slept on it.” Kendall agreed to come out to figure out the problem, after first telling me to go up on the roof and into the attic to check myself. Again, Kendall didn’t bring a ladder to get on the roof and look. We ended up having to use insurance photos to find out the roofers shingled over not one, but two vents, the dryer vent and a bathroom vent. The city inspection was scheduled for the next day, but Kendall said the inspector wouldn’t care about the vents and allowed the inspection to take place, knowing vents had been shingled over and further work had to be done. I can only imagine this is procedurally wrong and unethical. I again had to contact Kendall to figure out when my vents would be repaired. As per usual, she didn’t know. About 5 minutes later, at 8:30 at night, I hear people on my roof. No call, no warning and rapidly getting dark. Kendall had no idea they were coming. When I spoke to the roofers, they only thought they had one vent to repair because Kendall didn’t communicate to them what needed to be done. I had to again pull up insurance photographs to show them where the vents were. I cut off communication with Kendall once she told me she was “Quality Control” for Roof Link. If you look at Roof Link’s reviews online, they are great. I’ll tell you why I think that is; after this debacle, the owner, Ike, called. Ike attempted to explain away everything I felt went wrong. He then basically offered to pay me off with gift cards or $250 when I told him I intended to place reviews of his company. I told him I wanted $1,000, knowing full well he would never pay that much and also knowing I’d get way more satisfaction exposing his shady business practices. Ike said he would call me back later in the day to let me know and shockingly, he never called back. I suspect I’m not the first customer Ike had attempted to pay off or paid off to avoid bad online reviews. May or may not explain the stellar review history. Save yourself the heartburn and look elsewhere. Ask for customers you can contact to verify reviews. I’d be happy to back up everything in this review with text messages, phone call records, photos, and video. Don’t trust a “Quality Control” person for your roof when she won’t bother to get on your roof. Update: 2 days later Ike text me and offered to take $400 off the bill. I told him it was up to him and I still intended to review his company. Ike did not accept my offer to allow him to see this review prior to posting so he could dispute anything I wrote. $400.00 was removed from the bill when I received it.

Well, these guys are awesome! Very fast, quality work from the first inspection to the last cleanup. Roof Link made the process very easy. Carefully answering my questions, working with my insurance, and scheduling the work. My roof (which is pretty large) looks great! They knocked it out in a couple days and cleaned up so well you couldn't even tell they had been there! We own a couple other structures in Colorado, and we will be calling them back in the near future. Thanks David, Jen, and the whole crew for a great experience! Ian & Janice.

Everyone within this organization is professional and very helpful. The new roof looks great and the upgraded shingles reduced our homeowners' insurance! I would highly recommend them for any roof repair.

Great company. David was easy to work with and the job was finished within a couple weeks of me contacting them. My parents directed me to Roof Link after they had a great experience with them replacing their roof, and I would highly recommend them too!

Quick and efficient on the day of the work. We were kept informed during the whole process from quote to completion.

David took great care of us and dealt with our insurance company. We did have one issue where a window got scratched and they are paying to replace a big picture window without any hesitation. I would highly recommend them.

We are extremely happy with the whole process. David is a true gentleman and professional. He walked us through the entire process, including meeting with our insurance adjuster for the damage inspection. The roofing workers were excellent and extremely hard working. Even the cleanup was top notch. 5 stars.

They did my roof and shed and also my mom is roof, they were amazing. I would recommend them to anyone. They were great to work with. Thank you again

David was professional, prompt, fair and not pushy at all. He helped us throughout the whole process and ensured all our questions and concerns were taken care of — he was following up with us and the insurance company frequently not letting anything get off schedule. Not only would I highly recommend Roof Link but work with David and you will never work with another roof company again with any issues you’re having. Thank you again for the incredible service and experience!

From the first phone call, Roof Link was responsive and professional. David was extremely knowledgeable with the insurance process and thorough with the inspection of the hail damage to our home. He was communicative and trustworthy. An unstressful experience from beginning to end. I would recommend Roof Link for any roof install.

Wonderful, locally owned roofing company. Did a fabulous job on my home personally. Would not hesitate to recommend to anyone.