- 3335 N 107th St, Omaha, NE 68134
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Metal Roof
- TPO Roof
About the Business
What people say about “Roof Brigade, LLC”?
Customer feedback for Roof Brigade is mixed, with a notable divide between those who had positive experiences and those who encountered significant issues. While many reviewers praised the quality of work and effective communication from representatives, there were serious complaints regarding customer service and job quality. Customers highlighted delays in addressing problems related to gutters and roofing materials, leading to dissatisfaction. Delivery of services was generally timely, but concerns around quality control and follow-up were raised, impacting the overall perception of the company.
What Users Like The Most
- THANK YOU FOR THE EXCELLENT JOB! ANTONIO WAS GREAT TO WORK WITH!!
- When the storm hit last year, everything was done in a timely fashion so we could still enjoy our summer!
- Joy did all the correspondence with our insurance company and closely monitored all the work being done.
- Job was completed before the estimated completion date...and his sales rep made sure the company left an incredible impression.
- The whole thing was a piece of cake. Salesman was charming and informative.
What Users Like The Least
- Customer service was below average. Quality of job was below average to poor.
- They charged extra because they are not a roofing company, but a contracting company.
- I noticed they tried to replace my roof with cheaper shingles.
- They also don't clean up after themselves.
- I would NOT recommend this.
Recommended Reviews
Replaced our roof and gutters last year. Expectations were just for a quality job without hassle. I would say customer service was below average. Quality of job was below average to poor. Roof seems to be holding its own, but gutters have been a major problem. We have multiple drip spots in our gutters that we can hear at night due to poor sealing, and a few areas where we experience runover that I pointed out at the end of the job but were never addressed. We have multiple areas where flashing was not done properly and our soffit is rotting. Our previous gutters and roof were on the house for 35+ years and we never experienced any of these issues. We have many problem areas to make a long story short just a year later. I would recommend looking elsewhere if you are looking for a job well done.
THANK YOU FOR THE EXCELLENT JOB! ANTONIO WAS GREAT TO WORK WITH!! AND TOOK CARE OF EVERYTHING FOR US! ALL THE WORK WAS DONE WITH EXCELLENT QUALITY! WOULD DEFINITELY RECOMMEND THEM!
Gosh I cannot even begin to rave about this roofing company. When the storm hit last year in Bellevue, my home was more than destroyed. When roof brigade approached me and my husband we were not sure at first but after Antonio did a FREE inspection, I realized that there was no denying the damage on my home. I think the best thing was that everything was so professional, Antonio checked on us daily and everything was done in a timely fashion so we could still enjoy our summer!
- 3335 N 107th St, Omaha, NE 68134
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Metal Roof
- TPO Roof