- 222 140th St NE Unit #A, Tulalip, WA 98271
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof
About the Business
What people say about “ROI Homes LLC”?
Customer reviews for ROI Homes reflect a predominantly positive sentiment, highlighting the professionalism and quality of work provided by the team. Many clients commend the attentive and efficient communication from the office staff, while also praising the skilled workmanship on various home projects. However, there is a notable concern regarding scheduling and communication, as one customer experienced delays in receiving an estimate after initial contact. Overall, while most feedback is overwhelmingly positive, the issue of timely communication should be addressed to enhance customer satisfaction further.
What Users Like The Most
- They went above and beyond what was asked.
- The installers worked hard on our unique project with many solutions offered.
- They were on time, professional, and the quality was excellent.
- The office staff was very nice and professional.
- They are a very complete team and do a professional work.
What Users Like The Least
- I still haven’t heard from anyone after the estimator was supposed to be here.
- I had to follow up multiple times to get an appointment scheduled.
Recommended Reviews
Initial Review, 1 star- I had one of their door-to-door salesman come by on Thursday, and followed up with them on Friday, so I could schedule their estimator to come out and quote a few things I needed fixed (setting a time for Monday at 11)… Monday at noon, I texted, and now 24 hrs from when the estimator was supposed to be here (and a call to the main office) I still haven’t heard from anyone.
Edit: after receiving a call from Austin, they have rescheduled the estimate. This review will change based off of the level of service given after estimate.
We had a gravel parking space installed, they went above and beyond what was asked. Also had stairs installed from rear deck. Told them what I wanted and they had options of what they could do. Great hard workers, pride in their work, cleaned up afterwards. Would recommend highly!
The journey was successful and our floors look great. The installers worked hard on our unique project with many solutions offered then completed with our sign offs. We will use ROI Homes again for future home projects.
- 222 140th St NE Unit #A, Tulalip, WA 98271
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof