- 1500 W Spruce St, Rawlins, WY 82301
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Rodeway Inn Rawlins”?
Customer feedback is overwhelmingly negative regarding the condition and services of this hotel. Many reviews highlight severe cleanliness issues, with reports of mold, bugs, and unclean linens. The check-in process being inconvenient, requiring guests to go to a different hotel, adds to the frustration. Additionally, customer service appears lacking, with several guests mentioning rude staff and inadequate response to complaints. Overall, this hotel leaves many feeling disappointed and unwilling to return.
What Users Like The Most
- Nice clean renovated hotel.
- I would recommend and stay again.
- It was a nice, pet friendly place to stay.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Hotel is in terrible condition. You can see some maintenance has been performed but it looks like inexperienced staff trying to do basic repairs. Check-in is done at the Quality Inn about one block away. Staff are friendly. It’s a bit shameful how much the room costs given the poor condition. Next time I might just pay more at a different place to hopefully get a better quality room. For my part I do not need much and I don’t need fancy-but if I’m paying ‘good money’ then I expect some level of quality. Sigh.
We had a horrendous experience with this hotel recently. I booked through Hotels.com and they were overbooked and could not accommodate my husband. My husband was stranded due to a snowstorm. They are extremely rude on the phone. Would not answer hotels.com emails or phone to approve a refund. Do not recommend whatsoever.
I'm usually not one to leave negative posts.... I felt I had no choice! Service was a sign on the front counter saying go the the Quality Inn a block away. Check-in was ok, room at first appeared to be acceptable until I discovered the mouse droppings in the tub and the jungle of cobwebs behind the front door. I've included a couple of pics. The response i got when trying to inform the receptionist was a blank stare.
- 1500 W Spruce St, Rawlins, WY 82301
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Slate Roof