- 2305 Daley St, Rawlins, WY 82301
- Industrial Roofing
- Locally Owned & Operated
- Green Roof
- TPO Roof
- Asphalt Shingle Roof
About the Business
What people say about “Wyoming Diesel Service”?
Customer feedback for Wyoming Diesel Service is overwhelmingly positive, highlighting their prompt and reliable service. Many reviews commend the thorough diagnostics and effective repairs, noting that the technicians possess extensive knowledge and skills. Communication is frequently praised, with customers appreciating updates on the repair process and the costs involved. Additionally, the staff is described as friendly and helpful, ensuring customers feel supported during their service experience. However, there are a few notable criticisms regarding customer service interactions and unresolved issues.
What Users Like The Most
- They know what they are doing. Very professional and actually fixed the problem I had been having with my truck.
- They did an excellent job of getting me in and out.
- I called late Saturday evening. 20 minutes later they called me back. Excellent.
- Great service!!! Wyoming Diesel diagnosed the problem in 5 minutes and fixed it in record time!
- Absolutely the best customer service. Keep me aware of my motorhome's progress and all the costs associated with the repair.
What Users Like The Least
- They did not have a part in stock and needed to order one, waiting time is 3 days.
- The service manager is very rude!!!!
- They even charged me $480 for work that was not completed.
- They couldn't even understand the cause of the breakdown and just disconnected the computer.
- All positive reviews are 100% false.
Recommended Reviews
Review of Wyoming Diesel Service
While traveling west on I-80 in our motor coach, it began to overheat. We pulled into a truck stop and called for roadside assistance. The technician arrived promptly but was unable to fix the issue, as the problem was with the fan clutch and he didn't have the necessary parts.
He recommended Wyoming Diesel Service and sent a text to Rodney to let him know we’d be limping in for help. Rodney assured the technician that Mark would be ready for us.
Upon arrival, Mark confirmed they could assist us. In short order, our coach was in the shop with Nick diagnosing the issue. He quickly identified the malfunctioning fan clutch. Nick and Steve got right to work and had it removed efficiently. Mark located a replacement part, which was delivered the next day and installed quickly.
A big thank you to Nick, Mark, Steve, and the rest of the staff at Wyoming Diesel Service. Your professionalism and prompt service got us back on the road with minimal delay!
They know what they are doing. Very professional and actually fixed the problem I had been having with my truck. Took it to two shops prior who just did the easy fixes instead of actually looking for what was causing my issues and fixing that. They did a great job.
I would go back there anytime. They got the truck fixed in a timely manner, as fast as they could anyway. And helped out with warranty. Was very good at explaining the situation. I can’t say enough good things about the place.
- 2305 Daley St, Rawlins, WY 82301
- Industrial Roofing
- Locally Owned & Operated
- Green Roof
- TPO Roof
- Asphalt Shingle Roof