- Las Vegas
- Residential Roofing
- 24/7 Emergency Repairs
- Green Roof
- TPO Roof
- Rubber Roofing
About the Business
What people say about “Rock Solid Remodeling”?
Customer feedback for Rock Solid Home Repair is predominantly positive, highlighting their professionalism, responsiveness, and quality of work. Many reviews praise the company's ability to handle emergencies promptly, as well as their clear communication and honest assessments of project needs. However, there is a notable negative review that raises concerns about professionalism and customer service, particularly regarding the handling of a job cancellation and subsequent communication issues. Despite this, the majority of customers express high satisfaction with their experiences.
What Users Like The Most
- Everyone who worked on the project was professional, did excellent work, and were on schedule.
- They responded to our emergency immediately and provided the AC installers an area to remove all the large damaged equipment.
- They do awesome work. They are responsive, respectful and clean.
- He is very honest, professional, good listener and super good communicator.
- Rock Solid Home Repair turned a run down garage into a very aesthetically pleasing and loveable space.
What Users Like The Least
- Unprofessional. The owner is trying to bully me into taking down or changing my review.
- He has a habit of giving up on a gig when it becomes inconvenient.
Recommended Reviews
Rock Solid did a tub-to-shower conversion in my master bath. Everyone who worked on the project was professional, did excellent work, and were on schedule. I had 3 other estimates, so I'm sure I got a beautiful new shower and flooring at a fair and competitive price. I highly recommend Rock Solid.
We can't say enough praises for Rock Solid Home Repair...! We had an emergency when both AC's exploded at the same time. The AC company could not access the blowers, condensers, heaters, etc. located in the attic. Access was only through a small 24" X 24" hole in the ceiling. As swamped as Rock Solid was, they responded to our emergency immediately and cut a 4ft X 4ft hole in our bed room ceiling, meticulously avoiding the multitude of obstacles and providing the AC installers an area to remove all the large damaged equipment and to bring in all the new, very large and bulky units. After the all the new units were installed and job completed, Rock Solid came, repaired the hole, plastered and painted the area. The job is so perfect you can't tell there was ever a hole there. But their excellent customer service didn't end there. While the employee was repairing the ceiling, I received a call from my daughter that water was pouring out of the water hose faucet on the front wall of her house opposite side of town. The employee called his supervisor, and again, as busy as all their employees were, they immediately sent someone to help my daughter. It was a pin hole on the pipe inside the wall - he cut the pipe, installed an extension and new hose valve and completely fixed the problem. They go way above the call of duty. Rock Solid is the Only company I will call from now on... They're the Best.!!!
Was prepared to pay over $1500 for closet re-do: demo, drywall, paint, install Rubbermaid closet system. Company wanted another 3.5% if I used a credit card. I agreed to that as well. Then Enrico decided to decline the job. Demo, drywall, paint and install requires "dry time." Can't be done in one visit. Unprofessional. (Today, 11/8/23, the owner is trying to bully me into taking down or changing my review. Repeat: I had no problem with the prices ... was willing to pay for each of 3 stages of the job as each was completed. Look at his reviews. He has a habit of giving up on a gig when it becomes too challenging...and he feels he's into the job more than it's going to pay. He declined my job when presented with questions he couldn't honestly answer.)
- Las Vegas
- Residential Roofing
- 24/7 Emergency Repairs
- Green Roof
- TPO Roof
- Rubber Roofing