- 5358 F St, Omaha, NE 68117
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Rocc Solid Construction”?
Customer feedback on Rocc Solid Roofing is predominantly negative, with numerous serious complaints about their service. Many reviewers have reported issues with poor communication, unprofessional conduct, and delays in completing roofing jobs. Additionally, some customers mentioned experiences of being ignored after the work was performed, leading to feelings of being scammed. While a few reviews do highlight positive experiences and commend the quality of work, the overall sentiment leans towards caution due to the severity of the negative feedback.
What Users Like The Most
- Ian was great to work with! His knowledge and experience allowed us to get a new roof through the insurance and the whole experience was smooth and painless!
- The guys worked so hard even into the late day. They were amazing and did an amazing job.
- Seth is a good guy to work with. He’s always available to take your calls.
- They all kept communication open and made things easier for us.
- Drew Gates and company are true to the name 'rocc solid' 5 stars would recommend quality work customer service best in town.
What Users Like The Least
- They WILL NOT pay you. Expect the roof to take a long time and they are making your insurance spend more.
- They did a horrible job and they blew off like bread crumbs tried calling them but no response.
- This company is garbage. Fake promises poor management.
Recommended Reviews
Horrible experience, and I would not recommend working with them. They WILL NOT pay you. And if you are a client with them, expect the roof to take a long time and they are making your insurance spend more to put more money in their pocket because Rocco (the Rocc solid owner, that actually only owns half the business, ANDREW GATES IS THE REAL OWNER! Much better owner as well) he spend 50k at the casino and LOST. SO if you need a roof done to NOT go with Rocc solid they will scam you.
Had them put shingles 30 days prior on my property they did a horrible job and they blew off like bread crumbs tried calling them but no response. Now they’re ghosting me if I could give 0 stars I would. very unprofessional service and business the last place I would ever go to on earth for any sort of work would not even let them cut my grass.
I worked for this company in Omaha... was promised the world but fun fact!
This company is garbage.
Fake promises poor management... Their Roofing General Manager "Seth Custer" (who gave Rocc Solid Roofing a 5 star rating but never had his roof done.... Hmmm and Andrew Gates a co owner... I love fake reviews... Time to get real..), Seth the GM, didn't even know what the next door app was(and he's a roofing sales general manager??)
Rocc Solid Roofing doesn't order the materials for jobs on time when they promise a deadline to the customer and winds up being 1month out because of incompetent management...(This action lost me a sale with a $8,000 commission, they had months to order materials.. I gave them a material list for the job....and they forgot to order anyways..)
I had 14 confirmed sales that were signed under my name when I worked at Rocc Solid Roofing... I was Omaha's top salesman for roofs (so... you'd think they'd want me out there getting sale after sale because I was killing it on my own....
Wiith Rocc Solid Roofing, I could never go on my own(lbecause I had to train 2 people(which isn't my job) while I was in training...
You'd think one sale would go though so I could get paid... But no, RoccSolid Roofing made up new contracts ... And had other salesmen/women who work for Rocc Solid Roofing go to my customer who I sold too... and sign their name as the salesman with that days date... So they could push out delivery date of materials and mysteriously, my contracts end up disappearing (in the shredder) or never to be found again(but I have pics of each sale/ signature
So I could send to our group chat to motivate people n let them know where the damage is to help me team
We were supposed to get 25% commission up front for getting a sale.
Don't trust this company to "help" you save money.. they're scam artists...
Company Locations
Head Office
- 5358 F St, Omaha, NE 68117
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Slate Roof