R&M Steel Company

I bought some steel siding and hardware from them. I had a great experience. Al was my salesman and did a very good job explaining everything to me!

R & M buildings has been using Schweiss doors for years, when
looking for a steel building, these guys have more hangars buildings throughout the USA. Quality is Great!

I requested a quote for a 100’ x 70’ aircraft hangar with the largest side by side doors possible. I was quoted a price for a steel hangar with two 45’ doors which were the largest doors I was told could be accommodated. I asked if they were sure because the value of a hangar is determined by the size of the aircraft that fits through the door. I was assured that a pair of 45’ doors was the largest doors that could fit my hangar. To obtain my place in line for production, I gave R&M a $29,600.00 deposit. A nearly identical R&M 100’ x 70’ hangar on a lot next to my hangar lot was being erected. Near the end of July the door frames of the neighboring R&M building were obviously larger than 45’ and I measured them to be 46’6”. I brought this to R&M’s attention and after much back and forth of confusing emails from R &M that made no sense at all, they told me they actually treat customers they have done business with in the past differently than new customers and that’s why the neighbors building had larger doors than my nearly identical design. Several discussions of door selection and sizes between myself and R&M ensued. Several specific requests were made by me to get all of the R&M inconsistencies worked out several times before I would make additional payments or approvals. These requests were ignored. Since it was clear to me that R&M was unable to get through the preliminary design phase with an acceptable level of competency, I decided to cancel my building order. They have a poorly worded cancellation clause that allows for a refund minus Engineering expenses. Robert Roberts (President) of R&M refunded $24,800.00 keeping $4,800 for “Expenses”. No invoice was provided detailing what those Engineering expenses were. R&M never provided engineered (stamped) drawings for a building, foundation or provided any other product beyond the preliminary drawings used for quoting purposes. I’ve been told several times by several employees that Robert Roberts makes all the decisions at this company. Apparently he thinks potential customers paying his sales staff to provide inconsistent information to customers is worth $4,800. Before you spend any money with this company, be sure who you’re dealing with and be sure to ask a lot of questions so you don’t pay thousands of dollars for nothing but aggravation.

We purchased a building for my husbands company in March 2021 that was supposed to be delivered in June 2021 then July, then August, then September, then October! The building was finally delivered in November 2021! The experience with RM Steel was absolutely a horrible experience with the exception of our salesman DJ who was great and he was the reason we purchased from RM. The project manager was totally inadequate to do her job. When the building finally arrived it had missing hardware that we had to purchase on our own. I will never recommend RM Steel as it cost us money and months of frustration.

Easy place to find and plenty of room to maneuver around and parking. It would be nice if they offered to wash out for an additional cost.

These folks stand behind their product 100%. I bought a kit from them and built my shop during the summer of 2017. I'd never done this before but they were extremely helpful any time I called with questions during construction. Highly recommended.

I stopped by and spoke to Celia at the front desk, I'm a salesman and am thankful for front desk associates who excel in customer service. She was kind, friendly and informative. Regardless if her company was going to buy a product or service from me, that's GREAT service. Imagaine that good ol'fashion service and treating people like people. I'm not in the market for a steel structure however I'll gladly recommend R and M Building Systems.