- 4530 S 45th E, Idaho Falls, ID 83406
- Commercial Roofing
- Financing Available
- Warranties Offered
- Slate Roof
- Asphalt Shingle Roof
About the Business
What people say about “Home Pride Restoration and Cleaning”?
Customer feedback is overwhelmingly positive regarding Home Pride Restoration. Many reviews highlight the company's rapid response time, often arriving within an hour for emergency situations, which is greatly appreciated by customers. The professionalism and thoroughness of their staff in both the remediation and repair processes are frequently commended. However, a few reviews mention issues with the recommended construction crew, indicating that while the restoration services are exceptional, the follow-up construction work may require close oversight. Overall, customers express high satisfaction with the communication and quality of service provided by Home Pride.
What Users Like The Most
- They came out within an hour of our call and quickly started the clean up and remediation process.
- Tanner was very professional and responded with no service fee charge to our call of a flooded basement the same day.
- The professionalism and kindness displayed by this company are truly remarkable.
- Home Pride was fantastic when I discovered an issue with my bathroom. They were quick to evaluate, diagnose, and create a plan.
- From beginning to finish the home pride family were great.
What Users Like The Least
- However, Card Construction (their recommended construction crew for flooring) was a joke.
- With Card Construction plan on actively managing them and doing multiple follow-ups to confirm whether they will even show up.
- The work is good at times but it tapers in quality as things get to the end of the project.
Recommended Reviews
Our basement was flooded and we called Home Pride. They came out within an hour of our call and quickly started the clean up and remediation process. Soon after clean up/remediation was completed they started out on the repair. They had to rip out and replace carpet, remove and replace several pieces of drywall, trim & base boards and repair a window casing. They also painted the entire basement. Everyone we worked with, Greg, Tanner, Todd, Will & Eddy were great. Layne the drywall guy & Brent the carpet installer were also great. I highly recommend Home Pride.
Restoration services were good and professional; however, Card Construction (their recommended construction crew for flooring) was a joke.
With Card Construction plan on actively managing them and doing multiple follow ups to confirm whether they will even show up when they say they will. When they do, the work is good at times but it tapers in quality as things get to the end of the project.
Strongly (very strongly) recommend going with another company. Poured in ~15k and I’m disappointed at the result (gaps on stair nose, pattern on stairs looks like no consideration to avoid a piano key look, gaps between nose tread and the adjoining pieces). Will likely end up paying someone else to fix the mess on the stairs. The answer they gave me is get the wax crayon and rub it to fill the chips and gaps and fill the gaps on the nose with silicone…really?! Oh and I’ll have to patch and paint my walls after their installation. Not to mention that they had a mix up on the order for a delay of a couple of weeks AND then a miss on color matching (made my peace with that as it still looked good just light grey vs brown).
Overall, can’t complain a ton on the main flooring for the downstairs but the stairs are a big miss. I guess it works if you have the lights off and look from a distance OR I’m drunk as all get out. Just not what I expected from the recommendation or the price. Plus I did a lot of the work to make this a simple install from baseboard and door frame removal to moving out furniture and adjusting work schedule to accommodate the constant flip flops….oh not to mention putting the animals away to only find out after several pings for a start time that they are not coming that day….another job took priority despite the guarantee from Eddie.
Again, the restoration is good (thus the 2 stars) and professional BUT avoid any recommendation for their construction crews / business partners. You’ll be very disappointed with the results. Again, this the dedication to 2 stars.
True professionals. Much thanks to Tanner for getting my basement back in order. Completely transparent throughout the entire process and very responsive to any question I had.
- 4530 S 45th E, Idaho Falls, ID 83406
- Commercial Roofing
- Financing Available
- Warranties Offered
- Slate Roof
- Asphalt Shingle Roof