Logo of Restora Services

Restora Services

  • 25522 74th Ave S, Kent, WA 98032
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Restora Services, we pride ourselves on our versatility and technical expertise, delivering exceptional solutions for both residential and commercial projects. Based in Kent, Washington, we specialize in a range of services including roof installation, emergency roof repair, skylight installation, and water damage repair. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring durable and high-quality results. We understand that restoration work can be stressful, which is why we focus on organization and attention to detail throughout every phase of the project.

Our commitment to consistency and reliability means that you can trust us to handle your needs with professionalism. Whether you are facing an urgent repair or planning a new installation, Restora Services is dedicated to providing long-term value and outstanding service in Kent and the surrounding areas.

What people say about “Restora Services”?

Customer feedback for Restora emphasizes the company's professionalism, responsiveness, and effective communication throughout the restoration process. Many users highlight the quick response times and the knowledgeable nature of the team, which significantly alleviated stress during difficult situations like water damage. Customers appreciate the constant updates provided during projects, reinforcing a sense of collaboration and transparency. While some reviews mention challenges with insurance communication, the overall sentiment remains highly positive regarding the quality of service delivered.

What Users Like The Most
  • Restora came out during a weekend within a couple of hours calling them.
  • They kept me in the loop on the entire process.
  • The team was great and super helpful.
  • They showed up immediately and got to work on mitigation.
  • Restora didn't just do their job--they became my advocates.
What Users Like The Least
  • Were it not for the annoying back and forth with insurance I'd give Restora 5 stars.
Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 30 reviews
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N M
Jul 25, 2025

This was my first time needing restoration work. It's stressful. Joe was super professional and friendly. Were it not for the annoying back and forth with insurance I'd give Restora 5 stars. Definitely recommend Restora.

Rachel Dekman
Jul 24, 2025

When you have a problem you want to make sure you call the experts who will come quickly and do the job perfectly - this is Restora every single time. Special shoutout to Joe who is super knowledgeable in the space and is quick to diagnose the issue and fix it. 13/10 would recommend.

Christie Hammond
Jul 23, 2025

I met with Joe and was impressed with what the company offers. Joe is knowledgeable and experienced. If you have ever needed restoration help, you know how important it is to have someone you can trust. I am very comfortable referring Restoration Services to colleagues and friends.

Caitlin Sharp
Jun 3, 2025

The team was great and super helpful. I was initially spectical, having heard negative things about restoration companies, but the Restora techs were extremely knowledgeable and friendly. They got me taken care of and all of my water damage in my home repaired.

Erin Frey
May 29, 2025

The Restora team were tremendous to work with, my tenant called them after having a small sink overflow. They were able to get an estimate to me same day as well as digital forms making managing this from afar extremely easy. Definitely recommend them.

Craig
May 24, 2025

$50K+ successful restoration project. Extremely trustworthy, veteran owned company. Constant communication throughout my multi-month project. The work never stopped; always making progress even when I had to go out of town for a couple of weeks. Extremely thorough in documentation to assist with insurance and mortgage company requests. Start to finish project management from drying original leak to removing warped floors and insulation to installing new floors, insulation and patching/painting walls. … … My full story: Unless you’re remodeling a house for fun or profit, you’re likely looking at companies like Restora Services because you’re in an unfortunate situation like I found myself in a few months ago. Unexpectedly late one Friday afternoon, I encountered wet floorboards in one of the rooms of my home due to a water leak. As unfortunate as that moment was, I was very fortunate when my neighbor recommended Lighthouse Plumbing (also awesome!) as someone that could help find and fix the issue. Amazingly, the Lighthouse team was able to stop by my house and resolve the issue within just a few hours after issue discovery. The floor was quite wet; thus, I was advised and put in contact with Restora to attempt to dry things out immediately. That’s where my experience with Restora begins… Now late on that same Friday night, within hours of first hearing about my issue, the Restora team was at my house with fans and humidifiers to begin drying things out. (Shoutout to Caesar who made frequent visits.) Unfortunately, many floorboards were so wet that they began to warp/bend during drying. As such, eventually boards in the initial room and beyond would need to be pulled; and given the entire first floor had matching boards, it was eventually determined that the best move would be to replace the full first floor in order to have a consistent look. Once again, the Restora team was able to manage everything from identifying new boards to scheduling the team to remove all the old boards and install all the new. The team closed things out by replacing drywall that was removed to fix the leak and install new insulation. The end product came out perfect!! The patched drywall really blew my mind for its perfection to matching the existing wall texture and color. (Another thing they did, find perfectly matching paint for wall repair!) ... As stressful and awful as this entire life event was, Restora served as the doctor that calmed/healed my pain. Shoutout to Joseph for all the back-and-forth texting, phone calls, and visits throughout the journey. What a great team and company! If trust is a high priority for your next big or unexpected project, look no further than Restora! Seriously, they made a very stressful two-month period of my life much more bearable to get through. THANK YOU RESOTRA!

Lysette
May 14, 2025

Dealing with a pipe burst is stressful, and such a headache. Restora came out during a weekend within a couple of hours calling them. They were professional, and quick to set up the equipment. Connor, Cesar, Makayla, and team were great about answering any and all questions. Would recommend!

Trish Miller
Apr 19, 2025

These guys are awesome, my plumber referred me to them after fixing a leak in our kitchen. They were able to get me an estimate within a day, my insurance approved and they started work immediately, almost zero downtime, no games - great team.

Ursula Dago
Apr 19, 2025

I contacted Restora after our toilet overflowed, they shifted their schedule to respond immediately and I was extremely impressed with the team that came out. They kept me in the loop on the entire process, my adjuster even noted how on top of everything they were. Horrible event that they made as smooth as could be, I would definitely recommend this company.

Margaret Cowhig
Apr 17, 2025

We found mold after tearing into a wall during a remodel and had no idea how bad it was. Restora showed up fast, did a really thorough inspection, and gave us a super clear report on what we were dealing with. They explained everything without the usual scare tactics and helped coordinate the cleanup process. Made a stressful situation way easier to manage. Highly recommend these guys — professional, responsive, and actually helpful.

Sally O.
Apr 17, 2025

We had a pipe burst over the weekend and called Restora. The owners got Kevin and David out to us fast — they helped shut off the water, got a great plumber (Lighthouse Plumbing), and walked us through everything, including the insurance claim. They even gave us a detailed repair estimate and were totally fine with us doing the work ourselves since my family member’s a GC. Just solid, honest guys. Really appreciate the help.

Amanda Wooley
Apr 12, 2025

As a public adjuster, I trust Restora to deliver every time. They’re responsive, know the insurance process inside and out, and consistently provide quality work and clear communication- an excellent partner on any claim. Highly recommend.

Jarrod Carmean
Apr 11, 2025

We had a pipe burst in our laundry room, and Max and Eddie responded quickly. They handled everything with care, kept us informed, and made a stressful situation way easier. It’s great working with a veteran owned company that really takes pride in their work.

Oona Sharp
Apr 11, 2025

I had some suspicious signs of water damage and Restora sent out Cesar and Aidan. They were awesome- thorough, kind, and incredibly helpful. I felt like I was in good hands the whole time.

Ricardo Giannine
Apr 11, 2025

We had no idea where the water damage was coming from, but Kevin and David figured it out fast. They kept us in the loop the entire time and made sure everything was handled right. Super grateful for their help.

Imelda Castellano
Apr 6, 2025

Having a water loss is intimidating however, when I called them they right away came. The response time was within an hour, once arrived they answered all my questions. The amount of knowledge they knew put me at ease and walked me through with my insurance. They also do military discount, which saved me a buck.
Thank you again.

Eric Phan
Apr 2, 2025

Joe and his team came out last minute when we had water damage at our property. As a veteran owned company, the level of care and trust we received was what we needed during an emergency situation.

Would not hesitate to recommend!

Benjamin Manne
Mar 11, 2025

We had a pipe burst that caused extensive water damage, and my plumber recommended Restora Services. From start to finish, they were absolutely outstanding. They showed up immediately and got to work on mitigation—removing damaged drywall and insulation, setting up fans and dehumidifiers, and handling mold abatement. Every member of their team was professional, reliable, detail-oriented, and kept me informed every step of the way.

Special shoutout to their crew leader, Eddie, who was fantastic to work with—knowledgeable, respectful, and clearly takes pride in doing things right. He made a stressful situation feel manageable and always made sure the worksite was clean and safe.

I was especially impressed with the owner, Joe. He was so capable and communicative that I ended up hiring him as a general contractor for some of the repairs even after the remediation was done. Joe handled everything—working with insurance adjusters, coordinating subcontractors, and always keeping me in the loop. He was also totally supportive when I wanted to use some of my own subs—for example, I had a preferred painter for the living room. Even though it meant he wouldn’t get his general contractor percentage for that part of the job, he never hesitated. His top priority was never padding the bill—it was making sure the work was done right and done the way I wanted it.

Restora is a veteran-owned business, and Joe himself is a West Point graduate. That alone should tell you the kind of honesty, integrity, and leadership you can expect. He runs the company the same way—with discipline, transparency, and a strong sense of responsibility to his clients.

Restora is exactly the kind of company you hope to find when you're dealing with a crisis. I couldn’t recommend them more highly. If you’re dealing with water damage or need someone you can trust to manage a tough situation, call them.

Bruce Robertson
Mar 7, 2025

Restora completed restoration work in our home resulting from a leak in our roof. They were on-time, professional, courteous and efficient. Highly recommended.

Robert Neir
Feb 9, 2025

I had an outstanding experience with Restora Services, a company that truly goes above and beyond for their clients. When I faced water damage in my home, my insurance company initially denied my claim. Restora didn't just do their job--they became my advocates, fighting tirelessly alongside me to get the coverage I rightfully deserved.

When our initial efforts to appeal the decision didn't succeed, Restora took it a step further by connecting me with a skilled public adjuster, Jack Thomas (who was fantastic). Thanks to their expertise and persistence, we were able to overturn the denial, and within two weeks, my insurance company agreed to cover the damages.

It takes real industry knowledge and a deep understanding of the system to successfully challenge an insurance company, and Restora proved they have both. They were in my corner every step of the way, making a stressful situation far more manageable. I trust them completely--so much so that I would recommend them to my own mother! If you're ever in need of water damage mitigation, don't hesitate to call Restora. You'll be in good hands.

Greta Smith
Jan 20, 2025

Wonderful experience - the Restora team helped me navigate a tough water emergency and I would definitely use them again.

Vera Fang
Dec 19, 2024

Restora Services did a great job with water damage mitigation. The team came in 2 hours after our emergency call and got to work immediately. The team (thanks to Kevin, Eddie and David) was professional, easy to work with, and answered our questions. They came to checked the progression every day, ensuring everything was fully resolved to prevent future problems. I highly recommend Restora Services for their speed and professionalism.

Wes Jacobs
Sep 27, 2024

I had a lot of water damage resulting from a leaky water heater. Fortunately we were able to get help from Restora Services in time to avoid any mold. Fast and easy to work with.

Allison Peyton
Sep 23, 2024

I had an excellent experience with Restora after a water damage incident in my home. Their team was professional, responsive, and thorough in their work, ensuring that every corner was addressed. I highly recommend them for anyone needing reliable restoration services!

Jesse Clapoff
Sep 23, 2024

Can’t recommend enough! A pipe broke in my house and flooded the kitchen - Restora came in and fixed the issue quickly and made the entire process seamless. Great service and customer care

Adam Kalous
Sep 16, 2024

I couldn't be happier with Restora Services' work! They were very responsive, professional, and knowledgeable about every step of the restoration process.

I will be recommending this company to anyone dealing with water damage in the future.

Kevin Stevens
Sep 10, 2024

Very impressed with Restora Services! Quick, responsive, knowledgeable, and professional. They eliminated all the stress and uncertainty that comes with water damage and walked me through the entire process to ease my mind. I cannot recommend this company enough!

Patrick Boisson
Sep 8, 2024

Awesome group of folks and incredible customer service! One of those businesses where you have one great experience with them and now you look no further when it comes to anything related to water damage, mold, etc. Also a big plus they’re a veteran owned business!

Girard
Sep 8, 2024

"Restora Services is a Veteran-Owned company you can trust. They specialize in water mitigation and flood cleanup, and I’ve seen firsthand how dedicated they are to helping people get their homes back to normal. Highly recommend

Travis Peyton
Sep 6, 2024

Restora Services did an outstanding job after a pipe burst flooded our basement. Their team came in quickly, handled the water removal and drying process efficiently, and made sure to check for any mold issues. They were professional, friendly, and really took the stress out of a tough situation. I highly recommend them to anyone dealing with water damage. They truly know their stuff and care about getting the job done right.

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  • 25522 74th Ave S, Kent, WA 98032
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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