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Reliance Roof Pros

  • 18044 Newell Ridge Dr, Oregon City, OR 97045
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Flat Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Reliance Roof Pros”?

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 66 reviews
5 stars
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Anthony Brost
May 1, 2025

Really appreciated Josh and Matt coming out to my parent's house the other day. Being experienced with the job, I had been trying to help my parents with some of the realities of the situation. Matt was eloquent in approach and how much it would be. He also warned my mom of people who may take advantage of doing a job that would not fix the underlying problems. Honesty isn't common in this game. This was refreshing. He had experience to back up his findings and reasons with what needed to be done. I know it was hard for him to break the news to my mom, I was glad I was there to try to bring levity as I knew it was not going to be fixable within reason and value. These guys are professional and personable. Approaching sales with the customer in mind is 100% the way to go, and I say these guys are 100% Cool.

Linda Livermore
May 1, 2025

Juan was very professional and did an outstanding job of repairing, cleaning and installing a skylight. I would recommend Reliance Roof Pros to anyone with roofing needs. I also appreciated the great customer service and communication from the office staff.

Dan Xu
Apr 23, 2025

Casey and his partner were patient and professional in giving us an honest assessment of what the condition of our roof was. I feel assured that they will do an amazing job when the time comes!

Rob Humphreys
Mar 17, 2025

I have used Reliance Roof Pro’s both to re-roof my residence, and to do repair work on a rental house. In both cases I have been very happy with the work they performed. They provided quick and reasonable estimates, communicated very well throughout the jobs, and did high quality work. I would highly recommend them for any roofing project you need to have done.

Steve Nassar
Jan 26, 2025

As one of the top real estate agents in all of Oregon (ranked #2 as of time of this writing), and one of the partners at the biggest real estate brokerage in Oregon (Premiere Property Group with 1300+ agents across 17 offices), I, of course, know, work with and recommend many many roofers. However, when it came time to do a full roof replacement at my own personal residence, as you can imagine, the question of who to use became very personal and important, in a way like never before. For that reason, I leaned heavily on my go-to home inspector of 13 years, Jon Nichols, of House Detectives. He quickly and without hesitation recommended Reliance Roof Pros. From the moment I called them, everything was immediately better. You see, unfortunately, I had waited too long and my roof had sprung a leak in the middle of winter. That same day Matt sent Jacob to my house to tarp multiple problem spots on my aging roof. They charged nothing for that service and immediately started working on a plan and quote. I did get two other comparison quotes and Reliance was priced very fairly compared to others with far less of the stellar reputation than they have. They were easy to work with, went above and beyond in every way, even painting various materials to match my black roof, including the stainless steal hooks at the top of the roof. I had Jon my home inspector over to preview their work at multiple times throughout the process and each time he was blown away with the level of care, detail and workmanship. That says everything as he sees more roofs (good, bad and ugly) in a month than most people see in a lifetime. I can't say enough about the entire team at Reliance Roof Pros! Matt, Carlos, Jorge, Jacob and so many more were a dream to work with and did everything better than I could have ever hoped or imagined. This is the only roofing company I will ever recommend moving forward.

Jason Clark
Jan 10, 2025

Great experience, very responsive and good communication. Happy with the cost. All the work was completed as agreed and within one day. We would definitely use them again!

Adam Long
Dec 5, 2024

I hired Reliance Roof Pros / Cooper Mountain to evaluate our roof and add some venting. They were on time, honest, and quoted me a fair price. They were timely and very efficient. Highly recommend.

Michelle Soule
Aug 26, 2024

I had Reliance Roof Pros repair some leaks on my roof. Hervic came by, completed a thorough inspection, provided pictures and quoted me on options to get the necessary work done. I hired them and Hervic followed through to the end of the job to make sure everything was good and I was completely satisfied with the work. They did a great job and I will hire them again for other roof work.

bruce berry
Aug 12, 2024

I had a skylight start leaking after owning the home for 20 seasons and re-roofing the home myself w help from my father. Skylight is possibly beyond my ability? From the second I met Juan from Reliance Roof Pros I immediately felt comfortable with the professionalism, work ethic and it was obvious the experience and know-how was there. I figured this would take the better part of the day between selectively removing comp roofing material, replacing the skylight, weather-proofing/flashing the skylight and replacing the shingles. I could not fathom Juan could be finishing in roughly 3 hours + or -. I went up on the roof to take a look. The skylight looked great, new flashing was visible and the new shingles were a perfect match where it was actually hard to see which comp sections were removed and replaced. Price is good, work is great, communication was great and in an age where people taking pride in their work seems more and more rare, Reliance Roof Pro exudes pride and professionalism. A+++ on top of 5 star review.

Laurie C
Apr 13, 2024

Totally impressed with the crew and company and we appreciate all the upgrades to help make our home protected from the elements. Also very impressed with Casey and his crew!! Very professional!! We highly recommend this company!! If we could give them 100 stars we would!!

Ronna Fujisawa
Apr 8, 2024

Incredible work by Reliance Roof! Very professional, organized, good communication, and extremely hard working. I am very satisfied with my new amazing Presidential roof! I would highly recommend this company!

Danny Johnson
Feb 20, 2024

Our roof was replaced 2/7/24 to 2/14/24 by Reliance Pros. Matt Krill came to our house, spent considerable time explaining the process and listening to our needs and then followed up with a professional written estimate which included exactly what would be done and the materials to be used and offered a few options, all of which we took. Never at any time did we feel pressure and he was always available to answer our questions. Once the project started, the communication between the crew and the office was so smooth. Carlos kept on top of it completely. And the crew was hard working, very willing to answer questions, kept us aware of their schedule, were here working whenever weather
permitted. Cleanup was great- all the debris was picked up, the gutters cleaned out and construction materials including
the dumpster and portapotty were removed within 48 hours.
The final bill was exactly what we expected - no surprises.
It was a great experience and we would highly recommend
Reliance Roof Pros. Thank you Matt, Carlos, Jacob, Casey, Mike
and everyone else.
Danny and Lynn Johnson

Jamie Cormier
Jan 11, 2024

I don’t have words, Reliance Roof Pros has the best customer service hands down. We’re approaching winter and as the temps dropped we were reminded of a leaking roof vent that flew off over two years ago. Casey came out immediately to inspect the situation despite this being our property managements negligence. He was highly informative, kind, and courteous. He even complimented my artwork! Once the bid was submitted I forwarded the information to my property management which lit a fire under their behinds to move on this project. I was disappointed to not be able to move forward because they’re not under contact but regardless Casey and his team acted quickly, diligently, and most importantly kindly. I hope if you have a roofing need and have read ALL this you go with Reliance Roof Pros, they’ll leave a smile on your face!

Frank Torres
Jan 10, 2024

From start to finish of Clear expectations were set with Reliance Roof Pros
The initial quoting from Casey Coloma, to the scheduling with their PM Carlos and then actual crew doing the Project in very quick and professional outcome over the Holidays between Xmas and New Years (Small window of 5 days) to complete. The crew was phenomenal and did an outstanding Job ( organized, professional, and friendly). On top of all that working with My solar company for removal and reinstallation. So got a brand new roof within less than a month and we are very happy with the outcome and product. My recommendations are 5 stars. Thank you again Reliance Roof Pros!!!

Harish Sukhwani
Jan 10, 2024

Great service, right from inspection to installation. Mike identified the low air intake problem, did the math to suggest how much more intake we need. Way more diligent than the other company I was working with. The installation team was great too.

Catherine Miller Crowte
Dec 29, 2023

Very professional, amazing follow-up and follow-through and excellent customer service. Reliance did the roof on my personal home and they have done work on homes for clients of mine (I am a real estate Broker) and they continue to meet and exceed my expectations.

Kay Hartgrove
Dec 20, 2023

Our new roof looks wonderful but the best part of the process is the peace of mind knowing our investment is now protected. Our skylight had started to leak and I started calling roofing companies. Reliance Roof Pros are the only company who returned my call and came the next day to check the issue and give an estimate. These guys kept me in the loop with calls and emails. Our weather here makes timelines move up or back depending. They arrived when they said and took off old and put on new in about 2 1/2 days. And picked up afterwards. Thanks to all for a job well done and for answering my many questions with patience.

Terence Rokop
Nov 30, 2023

Reliance/Cooper Mountain were responsive and proactive in communication throughout, detailed in their proposed plans, and helpful in financing. They offered a cool selection of tiles with some environmental credentials and suitability to the PNW. The crew were friendly and considerate of space, and we got a compliment from a neighbor while they were putting it up on the work in progress. Our whole household is very happy with the finished roof. Thank you!

Karen Hartley
Nov 6, 2023

I couldn't have been more pleased with Reliance Roof Pros in replacing my roof. From the initial quote from Casey, to the scheduling updates from Carlos, to the inspection with Javier, the communication has been outstanding. The crew couldn't have worked harder or more efficiently. They even worked in the rain. The clean up at the end of the project was amazing. I don't even clean my flower beds that well!!!
I couldn't recommend Reliance Roof Pros- more.

MIhirtwu
Oct 6, 2023

I utilized Reliance Roof Pros based on the quote they provided and the reviews I had read. Casey was my point person along with Carlos who provided frequent updates. They clarified everything that was supposed to happen. The work was done in the specified time and they responded to my queries during in a timely manner.

They seem like professionals who pride themselves on a job well done.

David Evenson
Oct 2, 2023

Reliance Roof Pros recently replaced our roof. From the initial quote we received from Casey Coloma, to speaking with the owner Matt and working with the crew we have been nothing by satisfied. We received 5 different quotes, Reliance's quote was both extremely thorough and fair. Additionally, they did not pressure us to make a decision which we appreciated. Reliance stuck to their estimated schedule of 4-5 days, their crew was extremely professional, they communicated daily on what they had done and what they would do the next day. At the end of each day they cleaned up as if it was their own home. When the job was completely Casey walked the job and made sure we were pleased with the outcome. We highly recommend Reliance Roof Pros and hope their roofing business continues to grow and thrive.

Miriam Irving
Jun 17, 2023

We needed a challenging repair on a metal roof. Matt was professional, knowledgeable, and friendly. When he sent the guys to do work, they went the extra mile and touched up additional areas. After very heavy rains, the roof has no leaks!! I highly recommend this company!

Mary Maxwell
May 23, 2023

Casey and the whole crew from Reliance were fantastic. We needed a quick turn around due to unforeseen circumstances. They provided a detailed estimate and got to work within the timeline we required. The crew was fantastic. They were polite and cleaned up at the end of each day. We couldn't be happier and highly recommend Reliance Roof Pros!

Leonard D
Apr 18, 2023

I was very happy with the roof installation completed for me. The rep. Casey came out and gave a very detailed quote with various options. The quote came in quickly and below several other companies. Job was done very quickly and, so far, everything is great. Highly recommended.

Edward Robison
Apr 15, 2023

Casey and the team at Reliance Roof Pros were a pleasure to work with. There were no surprises or additional fees. Work was done quickly and they methodically cleaned any debris after each workday. Highly recommended!

Brett Snyder
Mar 7, 2023

Casey and the Reliance team were a pleasure to work with for my reroof project. They exceeded my schedule expectations as the team completed the work faster and earlier than I had anticipated. The onsite team was extremely professional and provided great workmanship in the product they provided. Cost was very reasonable, and the team was transparent in how funds were being allocated for this project. Very smooth and satisfied with all phases of this job.

Kelly Gomes
Mar 1, 2023

We had a tree fall on our house and needed a new roof and some structural repair. Casey and Ginsley and the entire roofing crew were great to work with. The estimate was quick, extremely thorough, and not oversold or pressured, and it made us want to work with them rather than our other bids, even though all the bids came in about the same. We weren't disappointed. Everything was handled so smoothly and professionally, including clean up. We needed a bunch of new plywood due to rot and the project went past their timeline by a day due to that - totally understandable - AND they came on a SATURDAY in the rain and made sure the job got finished. They were understanding about working with insurance and wait time on funds disbursement as well. It's a bonus that the shingles are made right here and for our wet and mossy climate. The roof looks beautiful!

Rose Neyman
Feb 28, 2023

If you are looking for a roofing company that you can trust, look no further than Reliance Roof Pros. The bid they provided was thorough and fair, the roof replacement work they did was high quality, yet quick and their customer service is top notch. Highly recommend!

Anne-Marie Simpson
Feb 27, 2023

We were quite impressed with this team. Reasonable, reliable, great problem solvers. Let the garden in great shape and did a superb job cleaning up each work day. Offered several payment options and loved being able to pay online. Would recommend in a heartbeat.

Randune
Feb 21, 2023

I got several bids for a complete teardown and roof replacement.
While I think they all would've been a good choice. I chose Casey and his crew because of his communication and detail and they offered the most quality and value for my money.
I can honestly say the crew was the best. Extremely hard working and friendly. Even got compliments from our neighbors how hard Jorge and his crew worked. They even asked if they could come on a Saturday to finish the job. Took 2 and a half days to finish. We are very happy with the results. Roof looks great!
I would definitely recommend Casey and his crew.
Thanks,
Randy

Jay Moses
Jan 14, 2023

Reliance sent out one of their people and he inspected our roof. Hallelujah, he said that the roof was fine and our problems were due to blocked gutters. I appreciate the honesty. No effort was made to sell me anything I didn't need. Based on my limited experience, Reliance is a roofer you can trust.

Don Boone
Jan 1, 2023

We received an estimate from a respected company in Clackamas that has done repair and maintenance work for us in the past, knowing they would be on the high end, and they were. The estimator spent less than 30 minutes on site and never went on the roof.

We reached out to Reliance Roof Pros, an Oregon City company. Estimator Casey Coloma arrived as scheduled and spent well over an hour on site and on the roof. He alerted us to a hole in the roof. The estimate came in quickly with a complete description of the work to be done as well as available upgrades (best practice). The mid-range estimate, with upgrades, was only a little higher than the competitor. It came down to the fact that they were a local company and Casey's professionalism.

The job was delayed a couple of times due to weather, but it was finished as soon as possible. The company representatives (Ginsely and Jessica) kept us in the loop. When we noticed some vents weren't installed, owner Matt researched, determined the issue, and had a crew out quickly to remedy the situation. Highly recommend Reliance Roof Pros!

Brad Leikem
Nov 30, 2022

We needed a roof repair and were having trouble finding anyone to do the job. A quick call to Reliance and they were out the same week for an estimate.

Work was done after that and we’re very happy with the end result.

Alex Sand
Nov 29, 2022

Casey and crew at Reliance Roof Pros are amazing! I'm a realtor and we often need things done fast for transactions, so it can be very tough to find good people that can do a job on a tight timeline. I was representing a first time Buyer and the roof on her new home needed to be replaced, but we only had a little over a week to make it happen. I called and begged Casey to get us an estimate but figured there was no way they'd be able to complete the work on the timeline we needed. He was able to squeeze me in between other jobs and they got it all done in less than 48 hours. Casey truly saved the transaction and my buyer was thrilled! Thank you so much Casey and the team at Reliance!

Salvatore Miller
Nov 22, 2022

Casey and the guys that came out were great. Our roof sprung a leak during the last rough storm we had. Casey was able to come out quickly and give an estimate and the guys were able to come out within a week (before the rain came back!) and do the repair. We had another company come out to do a bid on the same project, and it was double the price. We're very happy with the repair and would definitely recommend them to anyone with roofing needs.

Erik Fountaine
Oct 20, 2022

My wife and I purchased a property that required an immediate roof replacement on two different structures. We received three quotes including a bid from Reliance Roof Pros. Casey provided an initial estimate along with recommended upgrade options, all of which were clearly explained and not oversold. Casey was prompt in answering all my questions (whether over the phone or via email) and demonstrated outstanding customer service skills from beginning to end.
Reliance Roof Pros wasn't the cheapest option of the quotes we received; however, they were the most up-front and honest. I would recommend them to all my friends and family and wouldn't hesitate to use them again in the future.

Catherine Miller
Oct 17, 2022

As a real estate Broker, I have referred Matt and Reliance Roof Pros several times for my buyer-clients' roofing needs. They have always been extremely professional, prompt and priced very fairly for the quality they provide. I won't hesitate to use them again in the future, both personally and professionally!

Randy Stirneman
Oct 17, 2022

I would highly recommend Reliance Roof Pros for your roofing needs. From the initial bid through the installation of the vent system, the process went very smoothly. Everyone I spoke with or interacted with during the process was professional, knowledgeable and courteous. I want to especially thank the crew who came out on a Saturday to take care of my proect. They worked late into the day to finish and made sure everything was cleaned up before they left the property.
I will definitely call Reliance Roof Pros for any future roofing needs.

Playday Rider
Sep 15, 2022

Several weeks into it, I'm very happy with the job. It seems to be of high quality and it looks great. Everyone I talked to were friendly and professional, and they completed the job quickly. My only complaint is with the cleanup. At the time, I picked up a lot of small pieces of shingles, some plastic wrapping, several water bottle caps and swept up a few nails and staples off the driveway. Not a big deal, as I expected to find some. Today though, I picked up a roofing nail in my shoe from the lawn. I looked further and found a few more. I borrowed a neighbor's magnetic sweeper and picked up over a pound of nails and staples off the grass and gardens. A lot of this could have been avoided with the careful use of tarps, and perhaps some is left over from the last roof replacement, but I didn't notice any particular effort to prevent debris from falling into the gardens and lawns when they were here. I didn't notice any of the other reviews mentioning a poor cleanup, so this is probably a one-off. I still would highly recommend them.

Lisa Dunn
Sep 7, 2022

Casey, was very professional and personable when quoting and inspecting my new roof. He even came back out to check on a question I had. Thanks Casey and Reliance Roof Pros

Gary Host
Aug 6, 2022

Absolutely outstanding. They should get a 10 rating. Recommend them to anyone who needs roofing work. The sales contact Casey Colima was truly knowledgeable and easy to work with, the installers are very professional. The whole team was great.

Christy Loerzel
Aug 6, 2022

This company is amazing everyone is very professional. Casey Coloma went out of his way to make sure my roof was done perfectly.

Ian McCulley
Jul 1, 2022

Very pleased with our experience with Reliance Roof Pros. They are professional, set and met expectations, and are priced very reasonably with great quality products and service.

Anthony Cheng
Jun 3, 2022

They did a great job replacing my roof. The crew was nice and got the job done efficiently. They made sure everything was completed to my satisfaction.

Michelle Hardinger
May 10, 2022

I recommend Reliance Roof Pros for your roofing needs I had previous issues from Roof work done in 2016 with a different company and because of these issues I am more careful and particular in the hiring of roofers and curious in what And how things are being done.
In March I had 5 roofing companies come to check out my roof to give me estimates. Reliance Roof Pros was by far the most comprehensive in their Roof inspection on my roof and inside my troubled attic. I appreciate the time Casey took during the first estimate inspection, He took pictures and videos for me so I could see what he saw while on my roof & in my attic. Once my roof was completed Casey made time to come do a final inspection on their work. Casey made working with a Reliance Pros Pros easy & even enjoyable. Ginsely, their office manager made each call I made to them with my questions feel important and was she is so friendly and professional.
In the end I know the choice I made in having Reliance Roof Pros work on my roofing needs was the best

Garrett Baldwin
May 10, 2022

It sounds like Reliance did a merger with Cooper Mountain Roofing. I was a little cautious at first knowing that they used sub-contractors. Casey was awesome in answering questions and patched a leak until I was up on their schedule. The crew that came out to work on the roof hustled like I've never seen. I have a fairly large house and they completed the entire project in 3 days. Most crews, it would take 5 days. The price was a a little more than some alternatives, but the materials they used (Malarkey) and speed they worked at were worth it.

Katie Aguilar
May 6, 2022

Reliance Roof Pros where excellent to work with. From my first conversation to final inspection, everyone on the project was a pleasure to work with. My roof replacement was done earlier than expected, they worked with my specific time line and needs. Matt, Casey, Sean, roofing team and Ginsely were all professional, great at communication, helpful with all questions and specific requests. I am so happy with the job and service they provided.

Jessica Tillman-Dunlevy
Apr 26, 2022

Casey and the rest of the Reliance Roof Pros team were respectful, hardworking, and responsive during our new room installation. We felt comfortable with our choice to work with Reliance from the moment they came by for the estimate, and the whole experience was positive. We appreciated their expertise, clear communication, and professionalism. We highly recommend Reliance Roof Pros for roofing.

Leslie Stirling
Mar 22, 2022

We've now had our roof for over a year. Looks amazing, and no issues so far. Great communication, reasonable price, and they were here when they said they would be and finished the job quickly. Mess was thoroughly cleaned up. No complaints!

Ethan Cirmo
Mar 14, 2022

Casey and the Reliance team did an excellent job with my roof. It looks great! They gave me a competitive quote and worked with me to coordinate materials delivery before the installation. They were near the lowest price I was offered, and after speaking with Casey I got a good feeling about the way they approached business. I would recommend you check them out.

Ena Miller
Feb 8, 2022

Matt and his wonderful crew replaced a flat commercial roof for us. He was communicative, informative and did an amazing job during the wetted time of the year. He kept us updated and the entire transaction went smoothly even with the weather delays. Matt and Ginsely were extremely wonderful to deal with and I wouldn’t hesitate to use them again.

Levi Patterson
Sep 2, 2021

After shopping around for several months for a roofing contractor we decided to proceed with Matt at Reliance Roofing Pros. Matt came recommended form our realtor friend and I'm so glad we chose his family owned business for our home. Matt's quote wasn't the lowest price, but the quality of knowledge, materials, and installation methods made it clear it was the best value for our dollar. As an architect I am very particular in who I wanted to work on our recently purchase house. I did not want to pay bottom dollar for any roof, but rather wanted to find the best value for my money and I could not be more please with the job the crew did on our new roof. In my opinion the work that Relaince did on our job was the best value I could have found for our new roof.

The final product is beautiful and flawless. Not only did the crew fix several underlying problems with our roof, including rotten sheathing, fascia boards, and inadequate venting of our attic, but they fixed a dead valley in our roof with quality products that will prevent further damage for years to come. I will admit that I can be very cautious and there were several text messages and emails sent from me over the three days of install ensuring the crew was aware of areas of concern and inquiring how they were going to be addressed. Matt and his crew took my concerns in stride and calmly and confidently executed a flawless installation of our new roof. I can't recommend Reliance Roofing Pros enough. The proof is in the final product.

Nancy Masters
Jul 23, 2021

Not only did Matt and company do an amazing and miraculous repair of a roof leak, but they went above and beyond by creating an innovative and permanent solution to prevent the leak ever happening again! Matt's personability, creativity and attention to detail made this project a (relatively) stressless process . I highly recommend Matt and his talented crew!!

Fernando Navales
Jul 20, 2021

Nothing but rave reviews for the owner, Matt, and his entire crew. They took care of our funky skillion roof and installed a whole new venting system that works so much better than the previous one. An investment worth making!

Brian
Jan 28, 2021

Matt runs a first-class operation at Reliance Roof Pros. I look forward to working with him and Reliance Roof Pros for years to come on all of my projects. He answers his phone and does what he says he's going to which goes a long way in the contractor world. Honesty, integrity, and follow-through are huge in my book and Matt has them all.

Phouvieng Salith
Aug 21, 2020

I'm glade I hired Matt and he's crew to do my roof Matt the owner was very easy to work with hes crew was polite and good workers they kept the area clean threw the whole process they did everything that I had in mind the way that I wanted i would recommend anyone that needs their roof done to hire Reliance Roof Pros it will be worth your time and money if i can give them 10 stars i would

Laura Davis
Jul 10, 2020

We chose Reliance Roof Pros because of Matt, the owner. His integrity and service-oriented focus are genuine. The roofing crew was hard working and our new roof is awesome. This new roof is high quality and looks beautiful. Highly recommended!

Verrill Beaudro
May 20, 2020

Wouldn't feel comfortable referring anyone else. Knows more than any other roofer I've come in contact with. Easy to see why he is 5 star rated. Thank you Reliance!

raymund manabat
Mar 27, 2020

Matt and his crew did an outstanding job on my Duplex. The job was done quickly, with no issues and very good quality. I'm very pleased with the whole roofing experienced with Reliance Roofing.Thanks Matt again!

Peter Swartz
Feb 5, 2020

We have a large shake roof that is well over 30 years old. The roof is definitely showing its age and I expected to need a full replacement in the near future. After a referral to Reliance Roof Pros, got in contacted with Matt, the owner, and set up a time for an inspection and probable estimate.
Matt arrived exactly on time. Before the inspection he described his comprehensive technique for cedar roof evaluation, and we also briefly discussed goals and factors affecting a roofing decision. Matt is a good communicator and clearly knows his stuff. After an inspection lasting roughly a half hour Matt came back in with the unexpected good news that the roof was really in very good shape, he could see no significant problems with any shakes, and could not recommend that any work be done at the time.
Needless to say I was impressed with Matt’s honesty and straightforward evaluation, and really appreciated the complete avoidance of unwarranted sales pressure. For future reference and planning I did request a rough cost estimate for replacement and got that back quite promptly from Matt.
Bottom line is that I would highly recommend that Matt and Reliance Roof Pros be contacted when looking for a roofing contractor.

Kelli Newcom
Dec 27, 2019

WOW! Matt and his team at Reliance Roof Pros are truly the BEST!!!

Matt went above and beyond in every aspect of this roofing adventure! I started by getting a quote from six different roofing companies. Matt's quote was the most comprehensive. He spent as much time as I needed to go through all the details and explain why he recommended certain things and why he might recommend against other options that weren't specific or appropriate for our unique situation. I felt like he truly individualized the plan for what I really needed--not just a blanket general answer. He listened to ALL of my questions and concerns and was so patient the entire time. This was really important to me when we are talking about the cost of a roof and such a large part of our home. Matt answered every single phone call, text message, and email promptly! I know it sounds to good to be true...but seriously Reliance Roof Pros provided the best customer service!!

When it came to actually completing the project, I sing the same praises! The timeline was just as Matt explained it to me from the very beginning. He worked around my preferences and travel schedule. He was so conscientious of our needs. Matt sent us photos of specific pieces we asked about and went above and beyond with updates!

I never write reviews, but I just had to write one when it came to this AMAZING experience! I have never received such high quality, personalized service from any other company in the home industry...well really any industry. I feel so lucky to have found Matt and Reliance Roof Pros!

Ben Jelline
Dec 13, 2019

THIS IS NOT A PAID ADVERTISEMENT! But it's gonna sound like it because I will sing their praises loud and proud.

I cannot recommend Matt and his crew at Reliance Roof Pros highly enough. We have a very large roof which had old cedar shake (and as it turned out, some rotten plywood sheathing underneath) that needed replacing. We had three companies come out to give us bids. One very large, well known company, and two smaller, local companies. Reliance Roof Pros was referred to me by a contractor I trust like he's part of my family, who knows quality work when he sees it.

Reliance's bid was not the cheapest, in fact I had another bid that was a few thousand dollars cheaper. But but based on the amount of time Matt spent inspecting our home and roof, getting to know the ins and outs of our structure, and the time he spent explaining to me what he was proposing, and teaching me all that went into the project, it was such an easy decision. He is so knowledgable and professional, and was able to answer each and every question and even draw diagrams to help explain what needed to be done. We selected Presidential comp, and scheduled the job. Matt and his crew hit the schedule perfectly, even finishing ahead of schedule. The crew was so efficient, and careful, and made sure not to leave a trace of the job on our property after each day of work. They were very respectful and friendly, and we felt very comfortable with them on our property for 4 days in a row. Matt was out multiple times daily to inspect the work, and ensure the safety of my family, and his crew.

In the end, the finished product (new roof and underlayment, flashings, skylights, added structural support of an overhang, new sheathing, new ridge vent, and ice barrier in a spot where we saw buildup, etc), we couldn't be happier that we went with Reliance Roof Pros. Happy to provide referral over the phone if anyone wants. Don't go anywhere else for your roofing needs. We won't (but then again, we'll probably be dead before we need a new roof). Thanks again Matt!

Brian Kostenbauer
Dec 12, 2019

Matt is fantastic!! Professional. Knowledgeable. Great at what he does. Has a great team as well. Job exceeded our expectations. Done is a timely manner, and cleaned up with a great post job review if what took place and what he and his team did. Love Matt and his team.

David Morrish
Dec 8, 2019

Recently I had my roof repaired and the shingles replaced by Reliance Roof Pros. The owner Matt Krill was very responsive to my needs. I am selling this older house and wanted to ensure it was up to code and would meet the needs of the purchaser for the next 20 years. He was right on time for his appointment and his professionalism immediately evident. He provided a very comprehensive quote only after he inspected the roof from both the interior and the exterior. He re-arranged his schedule to meet my needs and the work was impeccable. He called me during the middle of the repairs to let me know of a few additional repair issues that were needed once the shingles were removed. The finished project looks fantastic and the value provided was impressive.
I had 4 other quotes provided by other contractors. I am convinced that the work they would have provided would not have withstood the test of time. The few dollars extra I spent with Matt was well worth the piece of mind.

James Brown
Nov 22, 2019

I really wish I could go higher than 5 stars! Matt was not only professional, but very detailed as well. He went above and beyond to make sure the problems were solved correctly with our roof. They were punctual and friendly while doing the work. I'm very happy that I won't need to find another roofer for any future projects because I know I'm going to get the best quality & experience with Reliance Roof Pros. I am happy that there are honest contractors out there who truly care & strive to help like they did for us! I would recommend Reliance Roof Pros to EVERYONE with a roof!

Angelica Webb
Nov 21, 2019

I'm a real estate here in Portland and I have worked with dozens of other roofers in past. Reliance Roofing is by far the best roofing company that I have ever used! Not only did I receive a fast response from the company but they are reliable, knowledgable, and give extremely thorough and detailed bids. I will definitely be using Reliance again in the near future!

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137 locals recently requested a quote
  • 18044 Newell Ridge Dr, Oregon City, OR 97045
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Flat Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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