- 13650 Manchester Rd, Des Peres, MO 63131
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
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About the Business
What people say about “Redbird Roofing & Exteriors, LLC”?
Customer feedback for Redbird Roofing & Exteriors is overwhelmingly positive, with many praising their professionalism, thoroughness, and excellent communication. Numerous reviews highlight the team's promptness and ability to complete projects efficiently, often going above and beyond expectations. However, a significant issue was raised regarding delays in repairs and poor communication from the office, which left one customer feeling neglected and frustrated. Overall, while many customers express satisfaction and recommend the service, the highlighted communication problems do cast some doubt on the company's reliability.
What customers highlight
- They went above and beyond, repairing additional roof issues they discovered mid-project.
- Justin used drone photos to show before and after shots, which helped us feel confident in their work.
- Rich arrived on time, assessed the issues, and gave us a fair price.
- Trent goes above and beyond with customer service! He has excellent communication, fair pricing and expertise.
- Great workmanship and a reasonable price for the service and two-year maintenance.
What customers mention as negative
- It's now nearly August and our repairs are not completed. No one from their office will return our calls.
- I’ve left countless voicemails with the office and Peyton who does the scheduling.
- Tons of scheduling issues, their third party gutter company came on the wrong day.
- They subcontracted this repair and it led to miscommunication.
Recommended Reviews
After my insurance inspection, I hired Redbird Roofing & Exteriors. They went above and beyond, repairing additional roof issues they discovered mid-project. The team was professional, prompt, and thorough.
Justin used drone photos to show before and after shots, which helped us feel confident in their work. Everything was done quickly and cleanly.
Started dealing with Redbird in March, it’s now nearly August and our repairs are not completed. No one from their office will return our calls. The secretary told us the owner would contact us weeks ago, no one has called. I’ve left countless voicemails with the office and Peyton who does the scheduling. The rep we had give us the bid, Justin (son of the owner), hasn’t returned messages either. Materials have been sitting on the side of our house since May. Tons of scheduling issues, their third party gutter company came on the wrong day, and we didn’t realize they subcontracted this repair as, it was not disclosed. Filed a complaint with the BBB, which seems like we’re not the first to do so.
Rich arrived on time, assessed the issues, and gave us a fair price. He even showed us photos of the needed repairs and included a warranty. Really impressive.
Trent and his co-worker was outstanding and went above and beyond helping helping us out with are roof highly recommended
Trent goes above and beyond with customer service! He has excellent communication, fair pricing and expertise with roofing and siding. I will definitely be giving him a call anytime I need more work done! It is such a relief to find someone reliable.
Even though our issue was minor, Aaron treated it like a priority and had it repaired quickly. Great workmanship and a reasonable price for the service and two-year maintenance.
He responded to my fb request for gutter cleaning. Came for an estimate and got busy right away. Great pricing, professional and pleasant to deal with. Will definitely use again for future repairs. Highly recommend!
Had an amazing experience with my window installation, so I called them again for my front and kitchen door replacements. The same crew did another flawless job. I absolutely love my new doors! Friends and family have given so many compliments on the quality and craftsmanship. The entire process was professional from start to finish. Highly recommend Redbird Roofing & Exteriors!
Despite unpredictable weather, Redbird Roofing & Exteriors was flexible and did an expert job. They provided great design suggestions, like switching a slider to a picture window for a better view. The crew showed up on time and worked efficiently. This is our second time using them, and we are just as impressed as before!
Chose Redbird Roofing & Exteriors to replace 11 windows and our front door. The team was down-to-earth, informative, and pressure-free. One of the owners even came by to double-check measurements and answer any questions. Installation was fast and efficient. Our only regret? Not doing it sooner!
Trent and his team from Redbird Roofing did an excellent job. They worked with my insurance company and ensured my claim went smoothly. I highly recommend Redbird Roofing!
Justin and his team were great to work with, made the insurance process very simple to handle, kept me well informed from the start of the insurance claim all the way through the replacement. They did the entire house in a day so we never had to worry about rain (which was in the forecast). Professional, clean and great looking work.
Updating my review as I go through the window replacement process. First impression: Professional, knowledgeable, and well-prepared. Estimates were detailed and provided the same day. Living in a condo with HOA guidelines adds complexity, but I feel confident in the process. Will update as things progress!
Follow-up on my replacement experience: Had five windows installed today, and the crew did an outstanding job! Hardworking and diligent, ensuring excellent results. The office team was also incredibly helpful and patient. Overall, I’m thrilled with the results and highly recommend this company!
The greatest is Redbird Roofing & Exteriors! I had new sliding doors and windows installed in my old house, and I loved them so much that I hired them again for my current house. The group is competent, helpful, and professional. The installation went smoothly and quickly. Strongly advised!
Fantastic service! The team kept me updated throughout the job. The installers completed everything in one day, adjusted each window for smooth operation, and made sure everything was perfect. Even received a follow-up call from the owner to ensure satisfaction. Great experience!
I am extremely happy with my new roof thanks to Trent and his crew ! Once I had decided what I wanted, Trent had all hands on deck. My roof was installed in one day and it looks amazing. Trent made the entire project worry free and I am so thankful
Extremely happy with my replacement windows! From sales to installation, they answered all my questions and addressed concerns. Highly recommend!
Wonderful experience from start to finish! Felt like working with someone I’d known forever—no pressure, no constant follow-ups. The product is beautiful, and the installation was seamless. I was amazed that our entire house was done in just one day! The team was respectful, efficient, and left everything clean. So impressed and happy we chose Redbird Roofing & Exteriors. Highly recommend!
Redbird Roofing & Exteriors replaced all our windows years ago, and the result was stunning—it truly increased our home’s value and saved us money on energy bills. Their service has been exceptional. Even years after the warranty expired, they still came out to fix minor issues and even replaced a large window that leaked. Always friendly, prompt, and professional. Couldn’t recommend them more!
Highly recommended! Trent and the team explained the process thoroughly and provided excellent communication regarding delivery and installation. All promises were kept. The crew arrived on schedule, completed the installation flawlessly, and ensured we were satisfied. Looking forward to having them replace windows for our next project.
Seamless, professional experience with Redbird Roofing & Exteriors—5 stars! Prompt response time and attentive to our concerns. Beautiful installation and high-quality windows. Highly recommend!
Had a small scheduling mishap, but they came the next day on time. Honest, professional, and offered great solutions. Will definitely call them again!
Redbird Roofing & Exteriors replaced my flat asphalt roof quickly and efficiently. They provided a detailed estimate, handled permits, and completed the job impressively fast. Highly recommend!
Very professional team! They explained everything in detail, completed the job in three days as planned, and the quality was excellent. Would highly recommend them!
Fantastic service! The team was extremely helpful and professional, completed the job in one day, and passed inspection. Highly recommend!
We had a 4-unit building re-roofed by Redbird Roofing & Exteriors, and we’re extremely satisfied. Communication was excellent, and their pricing was more reasonable than other companies. Highly recommend!
Today Trent stopped by and I asked how much to just replace a shingle. He fixed it right on the spot for me and he did it for FREE! After a storm like Fridays, O’Fallon needs more companies like this and people like Trent. It’s so nice to have the relief that the shingle is back on. Absolutely recommend Red Bird Roofing and Trent to assist you in roofing needs, Thank you so much!
The team did excellent work, replacing an entire roof quickly and thoroughly. No corners cut, fair pricing, and great attention to detail. Highly recommend them!
A great company to work with! They installed a beautiful new roof, cleaned up well, and were friendly and professional. Would highly recommend them!
Best decision ever! The crew was efficient, clean, and had great communication. Even the city inspector had zero complaints. Highly recommend!
Very responsive and flexible, even when I missed an appointment. Quick work for a competitive price, with photos and videos provided. Would definitely recommend!
They did an excellent job replacing my roof! I got five quotes, and they were the best choice. They were knowledgeable, handled permits, and my new roof looks fantastic. Highly recommend them!
Redbird Roofing & Exteriors did some repairs on my roof, and they were great! Prompt, easy to schedule, and solid work. Will definitely keep their info for future needs.
Aaron, Trent, Justin, and their team were excellent! Our old gravel roof was redone, and it looks great. Very tidy and excellent work!
Redbird Roofing & Exteriors replaced my tar-and-gravel roof with a modified bitumen roof, and I’m very pleased. Their representative was professional and communicative, providing photos since I couldn’t see the roof myself. The quote was reasonable, and they completed the job quickly and cleanly.
They did a fantastic job! Not the cheapest quote, but their reviews were great—and now I see why. 5-star service.
Long-overdue review! Redbird Roofing & Exteriors has completed three projects for me, and all were done perfectly. Their pricing was competitive, and the process was smooth and efficient. They finished two buildings within two weeks, including permits and inspections. Highly recommend them!
All the 5-star reviews are accurate! I was impressed with their responsiveness and pricing. While we didn't end up going with them, their communication and professionalism were top-notch. Would definitely recommend.
I had a leaky roof and was procrastinating on getting it checked out. They were very responsive and professional. Instead of recommending a full replacement, they found a simple fix. Their pricing was fair, and they scheduled the job quickly. Very happy with their work!
Redbird Roofing & Exteriors recently installed a new modified bitumen roof for us. They were responsive and efficient, completing the job in two days instead of the estimated three. The roof has held up well so far, and it comes with a solid warranty.
Everything was perfect—above my expectations! They inspected the roof, explained the project, and gave a very reasonable quote. The team was professional, efficient, and friendly, making the process smooth. Highly recommend them!
We needed to replace our roof and after getting three quotes, we chose to work with Redbird Roofing & Exteriors. They were thorough, great at communication, and receptive to feedback. I would definitely work with them again.
We picked Redbird Roofing & Exteriors to replace our 20-year-old roof due to their responsiveness and competitive pricing. They also replaced an old skylight and fixed our chimney. They handled all paperwork and kept us updated with photos. A year later, after many storms, everything is holding up great! Very happy with their work and highly recommend them.
The Redbird Roofing & Exteriors crew did a fantastic job replacing our roof and adding new gutters. The team was responsive, communicative, and considerate of our timeline and budget. The crew was thorough, friendly, and efficient. The roof has held up well in the rain! Would definitely recommend them.
Had a leaking roof during Christmas. A big 5 stars to Aaron, Cody, Peyton and their team for completing the job quickly, with permits, and at a reasonable price! It was a complex job, but they saved the day!
Trent,Justin,Aaron and the crew were true to their word. They set the date, arrived at 7:15 AM, and finished by 5:15 PM—all in one day! They removed the old roof, installed the new one, and cleaned up afterward. Very patient, answered all our questions, and had a competitive quote. Treated us like family (in a good way). Highly recommend!
We chose Redbird Roofing & Exteriors to replace our old, storm-battered roof. They quickly inspected the roof, provided a detailed quote, and handled city permit fees. They completed the job within a week—in just one day! Cleanup was also impressive. They even provided pictures of the entire roof. We were very happy with their work and highly recommend them.
Redbird Roofing & Exteriors did a thorough assessment of the problem and recommended solutions. They were the only roofer who explained the leak issue logically. We got three quotes and found their pricing fair and their recommendations sound.
Redbird Roofing & Exteriors definitely lived up to their name, replacing my leaky roof in one day! Fast, efficient, reasonably priced, and high-quality work—what more could you want in a roofer?
Awesome team! Trent, Justin, Aaron and their crew were professional, knowledgeable, and easy to work with on a highly complex roof. Six stars if we could give that rating!
Great work, competitive price, and easy to work with. They committed to replacing the roof within two to three weeks after the quote and met that commitment. Their follow-up was excellent—I highly recommend them.
Great company to work with! Easy to communicate with, quick, and responsive in getting a quote, scheduling, and completing the work. Competitive pricing and great quality. I would call them again for future replacements.
During this last heavy rain fall I sprung a leak in my roof, got ahold of Trent and within an hour he was able to come and felt/tarp the area. He was very professional, gave me a rough damage report and eased my mind just a bit. Highly recommend this company!
I do NOT leave reviews. I just don't. But I wanted to leave one for our experience with Red Bird Roofing. They were great. The roofers got the job done in a timely manner, you could tell this wasn't their first roof by far. They worked really efficiently. There were no problems. The roof looks great. The thing that really made this job fantastic was Trent Brown. He was the Project Manager. This guy is so good at communicating and organizing. He didnt just sit in his truck and watch the crew. This guy was on the roof multiple times dealing with little things that arose, or just helping the crew. This guy is a gem. Everything that had to be done with the insurance company or the shingle delivery, etc. Everything was handled so well with Trent communicating with us every step of the way. If I could give him 6 stars, I would have. I'm not only leaving this 5-star review, but I'm calling the company to tell him what a gem they have.
I am thoroughly satisfied with the new roof that Redbird Roofing and Exteriors installed for me. I worked with Cody from start to finish and he proved to be a man of his word. He was knowledgeable and communicated with me through every step of the process. I would refer this company to others and would certainly use them in the future.
I had a great experience with Redbird Roofing. Trent inspected my roof after the hailstorm and confirmed that I had damage. He was also present when State Farm inspected as to make them aware of any damage they might miss. In addition to my roof, Redbird Roofing also took care of my facia and gutters.
Thank you Trent and thank you Redbird Roofing.
If I were to work with any roofer it would be Trent Brown. He handled the process so smoothly when my aunt needed her rood replaced. He answered any and all questions she had along the way and made it a great experience. Highly recommend working with Trent Brown if you’re looking for a solid roofer.
Redbird Roofing just finished a new roof on my mom’s house. I couldn’t have been happier with the completed job. From start to finish Payton the project manager kept both myself and my mother informed about the project. It wasn’t an easy roof as a few repairs were needed along the way. Payton kept the project moving along with helping the crew with supplies and all was completed in one day. Payton even came back the next day to check on everything and check for any nails with a magnet . Wish I could give more than 5 stars. My mom and I thank you!!
I don't usually write reviews but I really wanted to acknowledge our rep Trent Brown. He helped my grandfather get a new roof 2 months ago and everything was well communicated and super easy. Guys worked a full day ang got the roof done, roof looks great and they cleaned up everything to how it was before they came. If you need a roof I highly recommend Trent and Redbird.
The time to get the roof installed took a bit to get done was a decent, however once the completed the roof alittle over a month ago they drop off the face of the earth and have not responded to any kind of contact. I have left voice mails with not only the Rep that I worked with, Justin Dakich, but with the number provided on their website. I have also left several emails to both Justin and the company website asking if they are to come and finish the siding or atleast do a final inspection and close out the claim. They were great up to this point.
Justin and the crew from Redbird Roofing and Exteriors did an excellent job on my new roof. They were able to come out and start the job quicker than I thought after the big hail storm. Justin walked me through the process and worked with the insurance company to ensure everything was taken care of. Any issues were dealt with immediately and with a high level of customer satisfaction in mind. I would highly recommend Redbird Roofing and Exteriors.
Redbird Roofing & Exteriors was fantastic! They provided perfect service, great pricing, and were extremely reliable. The timing of the job was impeccable. I would highly recommend them.
I echo the other five-star reviews of Redbird Roofing & Exteriors. Trent and his team did an outstanding job on my roof. The pricing was competitive, communication was excellent, and they were always available to answer my questions.
We had a fantastic experience with Redbird Roofing & Exteriors. Their customer service was excellent, efficient, and easy to work with. Highly recommended!
Thank you, Justin, for delivering on your promises and swiftly addressing all the issues. Redbird Roofing & Exteriors is a top-notch roofing company, and Justin’s expertise, experience, and dedication to customer satisfaction truly set him apart.
We used Redbird Roofing for home repair after the hail storm 3/14/24. Peyton Purdy, with the Company was a tremendous help with all repairs, staying in contact with me on everything. I appreciated him so much, so pleasant, and professional. I highly recommend the Company, five star rating!!
The roof looks fantastic, and we feel at ease after working with Redbird Roofing & Exteriors. The crew was efficient in installing the new roof, and I highly recommend them for their excellent work.
Trent came out very quickly during a busy rainy season to assess a leak in our roof. He assured us the leak was not the shingles and did not try to sell us something we did not need. He went on the roof, took a pic with his phone where the leak was through a vent pipe, fixed it by caulking the leak, and would not allow us to pay him for his services. When it does come time for a new roof, we know exactly who we are calling! His ethics and integrity are much appreciated. Thanks again, Trent!
If I could give them ZERO stars, I would. This is one of the absolute worst companies I have ever worked with. There was damage from a hail storm on my house from April of 2023. It is now JULY OF 2024 and the work has YET to be completed. Absolutely awful trying to get ahold of them as I assume they are trying to avoid us because they KNOW they haven’t done their job.
My roof was damaged in Memorial Day hail. Trent came & verified I needed a new roof. It's all taken care of (the roof, dealing with the insurance company, the clean up) everything. A big shout out to the sales representative Trent Brown(who also did a lot of the clean up) for making a hard to deal with situation a lot easier to go through.
Redbird Roofing did an outstanding job replacing my entire storm-damaged roof, however, it is after the job that I am having problems. I have contacted the company three times over the last five weeks regarding a leak in the ceiling of my garage and no one has responded.
I've been trying to reach this company to have someone come out and give me an estimate to repair the gable end fascia of my home. I've called and spoken with someone and was told Justin would get in touch with me. He has not yet contacted me. I left a voicemai, but no one has returned my call. Is this the type of response a customer gets after the job is done?