Red Roof Inn & Suites Stafford, VA

The staff here is super freaking amazing. I do enjoyed my stay there. The rooms here were amazing. They were very clean rooms. They were quite. Very close to restaurants and shopping. They have washer and dryer. They have a small gym. Pet friendly.Just all around great place to stay. No complaints.

Im not sure where to start but BEWARE -

This location makes you check out at the normal check out time everyday during your stay, even if you have to 2 more nights booked. I had to confirm this even after they told me because of how my nonsense it made. I was told since I booked through a third party, it’s a new policy for them to check you out and check you back in at the normal check in time.

Even using third party bookings, most hotels let you cancel the room. I arrived early but because of that, I needed to leave sooner than originally planned, well, they would not let me cancel, even with the problems I had with my room

The room was very uncomfortable. The loud A/C and flat tiny pillows made it very difficult to sleep.

I will never stay at this location again, or another Red Roof

Nice location, clean room and dog friendly. Close to DC will stay again. Can hear the highway from inside but great for traveling and sleeping.

this is one of the nicest red roofs I've ever stayed in (usually they are motel style, this is not). Yes, old, yes 2-star hotel (its a red roof), but its really like a 2.99 star hotel!

Got in super late and the front desk attendant was SOOOO SWEET and was prepared for our Arrival , check in was fast and easy , there is no elevator which seriously ****** but we made due, room was clean comfy and quiet can’t ask for more

I am a member. Member # 6006331452. I like to express my self to let this company, Red Roof Inn know that I’ve been coming to stay at the Red Roof Inn for many years now. I must tell you that I’m very comfortable when I stay here. The staff is very accommodating to me. I would like to express my gratitude to Ms.Denise Mason, who have been very professional in this business. When I arrive late nights she is on board and Ms.Mason take her precious time to make sure that I’m secure & she make sure that I’m comfortable in the room of my choice. If something is wrong at a room that I’m not comfortable with she assure to place me in a room that I am comfortable in. Ms.Denise Mason, have a way with her kind & sweet personality to make sure when I arrive sometimes late that I’m rest assured & placed in the right room that I booked prior before I come. Always Janet & Scott are professional & expertise in their work here at Red Roof Inn, has been very accommodating with my stay here. They also make sure that I’m comfortable in my room with my stay. With this team at Red Roof Inn, that this company hired they all are the perfect people at this location #395. They all need a raise or a money bonus in their pay that I observed as a continued customer here at the Red Roof Inn, in my opinion. I hope & wish that they get whatever this company has to offer them. More better pay. They deserve it all!

Management is horrible u can't check in early they are rude to u treat u like ur below them,then they break there own policy's but then wanna say oh we can't break our policy or u have to pay 30$ extra ,then they have a young 20 year old who rude as well ,this place is family owned so they make sure they accommodate to there relatives but treat the costumers like they are less of the staff and management. They have a night staff named Rocky who is extremely disrespectful I asked for his manager and he kept saying no no when I had simple questions he was telling me we're not helping you .the only respective women here were the two black ladies

I must say that I come me and my grown son to this one Red Roof Inn, 153 Garrisonville, Stafford, Va 22554 all the time when I visit Stafford Va. I Stayed there September 3rd checked out September 14th, 2024. Janet and Scott is the Best. They are very professional. Both Janet and Scott are accommodating when I come to stay there. I come all the time and Both of them are alway the same. When I need help with my stay Both Janet and Scott make sure my stay there is well kepted. And that I’m satisfied. Both of them make me comfortable with my stay there. I definitely recommend Janet and Scott with the honorable employees of the year. Both Janet and Scott need a greater pay raise! Thanks for Janet and Scott for the great work they do at Red Roof Inn, 153 Garrisonville Stafford Va. 22554. That’s like my 2nd home

They don't have an elevator, so if you're on the 2nd floor, you have to go up the stairs. The staff, the evening and overnight, are phenomenal!! The owners wife is snippy. I didn't care for her or her son. I asked at 11 for coffee, and they were out, and he said if it's gone, they are not making anymore rudely. I checked out and had my stuff outside waiting for my ride. The owners wife walked past me and said I need to move my stuff.

One of the best hotels I have stayed in! The hotel is kept very clean, as are the rooms which are very inviting. They have been adding beautiful hardwood flooring to the rooms and slate tiles to the bathrooms. The beds are very comfortable too. The staff are incredibly friendly and the cleaning crew are respectful of your space and also very friendly. But that's not all! This hotel is incredibly well priced and affordable, the best pricing I've seen. So all in all an amazing hotel experience.

Worst ever experience with this place in my life i travel alot but not seen like that toilet not work bedsheet dirty window broken on picture shows good but when arrived shocked zero customer service under construction that site no 1 bother to help you use wash downstairs staff washroom disgusting i have videos not allowed here to upload nothing work there shocked red alert

Not your average Red Roof ! Everything is being updated. Rooms look great. Housekeeping team is amazing. Clean, updated , and very comfortable room for the price. Clean property! Front desk team is really polite and helpful. The manager is so kind and nice. She definitely deserves recognition!!!!

Bugs would be in the room, giving us a room with a broken jetted tub (what's the point of booking us one of those if it doesn't work?), there was gunk that you could feel on the floor even with shoes on, and manager was overly dramatic and rude. Will not be staying here again.

This is by far the best red roof inn when it comes to customer service, room cleanliness and best prices!! THE GM Ms. JANET was an excellent communicator and very professional in addition to making my partner and I feel welcomed she was also approachable and had a great presence

I stay here a lot (4-6 times a year for 3-7 days) because the rooms are always clean, it’s in a good location, and the check-in counter is always so friendly. The downside is that managers are very overbearing and rude, while also texting on their phone during the interaction. Could not tell it was a manager through the door and she would not leave until I opened the door about the trash bag my kid had put outside the door (he’s used to hotels that allow that). I didn’t want to open the door with a stranger standing there and I said that, but she never even looked at the peep hole and showed a name tag or anything identifying her as an employee. I said I’d get the trash and she just stood there. I said I’d get it when she leaves because I didn’t feel comfortable opening it with her there and she said she was a manager. Again, showed no evidence of it or even looked up so I could see her face. Guest safety should be more important.

Busy week and hard to find accommodation

But Janet at front desk was the best. She really stood out amongst all I’ve seen with hotels over the years.

Clean rooms also.

I spent 3 nights at the Red Roof Inn. The staff was great. The room was clean and secure. There are plenty of good choices for food close by. Thanks for a pleasant stay.

I’ve stayed here often on for the past two months for work. This has got to be the worst location. I’ve stayed in I Am red roof member. but I would encourage anyone to not go to this location i’ve paid extra for late checkouts, and yet they insist on banging on the door at 10 AM at 11 AM
The staff was rude and very unprofessional when act why are we knocking on doors so early
good morning Desk manager, she replied when you don’t have to stay here I found the whole interaction. She slammed the door shut and threatened to call the police.

DO NOT STAY HERE! My brother came from out of town so I had stayed there before a few years back and it was very nice,clean amd comfortable. This past weekend we came Friday till Monday and we were going to pay Monday again but unfortunately, because I was 3 mins late for check out, the manager on duty that morning caused us to decide against it and stay elsewhere. I was getting my purse to go to the front and pay and a loud pounding was at my door. I thought maybe there was an emergency like a fire in the building or something worse. Turns out it was the manager and she was extremely rude and disrespectful. Obviously I was irritated about how she pounded on the door,but we didn't want to have to pack up and go elsewhere so we decided to go ahead and stay again but there was no way I was going to pay after she said "give me your card and ID." I still kept my cool based on the fact thay she's an elder. Maybe late 50s early 60s. Then she asked me if "I had a problem or something to say." I expressed my frustration with the pounding and she said "well I'm the manager and I have every right to pound on the door at check out time,and if you don't like it you can get your stuff and get out and don't come back." All because I was 3 minutes past checkout?! So I asked for my card back and she said good,get out. So I went to my room we packed up within 2 minutes but I was missing an earring. Upon looking for my earring I had to move things around and found piles of dust behind my bed,dirt under the nightstand,there's no box spring the bed is sitting on a black square of metal square with 4 poles holding the bed up. I let her know on my way out of what I found and that they should do a better job of cleaning especially for the price and she told me "oh well,you stayed so you must like it. I called coorporate and they as well were no help. I dont reccomend this place to anyone. Take your $95 and stay somewhere worth it!

DO NOT STAY HERE! My brother came from out of town so I had stayed there before a few years back and it was very nice,clean amd comfortable. This past weekend we came Friday till Monday and we were going to pay Monday again but unfortunately, because I was 3 mins late for check out, the manager on duty that morning caused us to decide against it and stay elsewhere. I was getting my purse to go to the front and pay and a loud pounding was at my door. I thought maybe there was an emergency like a fire in the building or something worse. Turns out it was the manager and she was extremely rude and disrespectful. Obviously I was irritated about how she pounded on the door,but we didn't want to have to pack up and go elsewhere so we decided to go ahead and stay again but there was no way I was going to pay after she said "give me your card and ID." I still kept my cool based on the fact thay she's an elder. Maybe late 50s early 60s. Then she asked me if "I had a problem or something to say." I expressed my frustration with the pounding and she said "well I'm the manager and I have every right to pound on the door at check out time,and if you don't like it you can get your stuff and get out and don't come back." All because I was 3 minutes past checkout?! So I asked for my card back and she said good,get out. So I went to my room we packed up within 2 minutes but I was missing an earring. Upon looking for my earring I had to move things around and found piles of dust behind my bed,dirt under the nightstand,there's no box spring the bed is sitting on a black square of metal square with 4 poles holding the bed up. I let her know on my way out of what I found and that they should do a better job of cleaning especially for the price and she told me "oh well,you stayed so you must like it. I called coorporate and they as well were no help. I dont reccomend this place to anyone. Take your $95 and stay somewhere worth it!

Good place to stop. I've been there a few times. Rooms were always clean. The room heater worked great. There are plenty of restaurants in the area. There is a nice restaurant right next door.

Bare bones room, nothing was particularly comfortable. But we were just passing through for one night so it was fine. If you’re traveling with babies/toddlers— they do not have portable cribs even though their website says they do. I had requested two cribs when booking through Expedia, and thankfully someone at the hotel called me a few days before our reservation. I’m a little annoyed I had to buy two pack & plays just for this trip, but that’s better than showing up with 9 month old twins and not having a place for them to sleep.

Great hotel with upgraded, clean, comfortable rooms. The staff members were very accommodating. Ideal location with many restaurants and store in walking distance. Tractor trailer parking

Just when I was ready to give Red Roof Inn another chance, I was let down again. This location looked promising from the pictures but as anything you shouldn’t go off something based on the looks because it usually is always different than portrayed. We always have sanitary issues when it comes to Red Roof and this was the same thing. Room was infested with ants, walls/mirrors dirty, lamp shades were ripped and crushed up and the bed was waaaay too hard. Glad we only needed to stay a few hours as we only stopped to get some rest on our way up to NY. No more Red Roof for us.

Very clean room. You can’t expect a 5 start hotel so you get what you pay for. But no complains, for what I paid I got what I needed. We forgot to bring tooth paste and to our surprise they had some at the front desk. The lady who works at night was excelente. Good customer service. The guy who works during the day not so much.

Room had an ant problem, floors were disgusting, didn’t look like they were even vacuumed and bathroom had hair and dirt all over. Hallways reeked of weed. Luckily, there were no bedbugs and that’s the only reason we stayed because we just needed a place to sleep for the night before driving home

For a 2 star hotel the staff was amazing, The room was clean remind you this is a $60 motel it's not a 5 star resort. I didn't get bit with anything in the room.. The close restaurants was awesome. The parking lot was like any other at 12pm stay inside...

Overall it’s a nice hotel for the price. However they need to fix the time room service comes. They knock on your door between 9:00am-10:30am to ask you if you need room service. I had the red placard on my door indicating that I didn’t require room service because I was still resting and the maid still inserted her keycard into the door to come in. It woke me up and I had to tell them to look at the placard on the door. If checkout time is 11am, they shouldn’t be knocking on your door or asking if you need room service before that time.

Was in Stafford for 1 week for work a group of 20 techs do to a graduation at Quantico there were few Hotels after 1 night do to time of check in our Company found other accommodations in Fredicksburg 30 mins away due to the conditions of the hotel rooms. They had stains and hair on sheets no pillow cases and stains and what appears to be blood on wall in bathroom. Parking area has low light, appears to be a spot for locals .Hotel needs a major renovation

We ended up in Stafford because we missed our Fredericksburg exit because of construction and are so glad we did! We travel w our kitty, so pet friendly is a must. Front desk gentleman was awesome. Room was spotless clean, beds were comfy, quiet, great water pressure, only thing we might have wished was bkfst on site but since covid many places stopped doing...so understandable w labor situations these days & there's bkfst nearby. Great Mexican restaurant next door as well as a sports pub. Beautiful area.. We will def make Stafford our new halfway stop north south. Great job guys!

Lovely place. Nice and clean and friendly service. Pillows smelled stale or moldy this time which is unusual for this red roof. Typically the rooms are very clean!!!!