- 155 Boardwalk Dr Suite 400, Fort Collins, CO 80525
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Red Diamond Roofing”?
Customer feedback for Red Diamond Roofing is overwhelmingly positive, highlighting exceptional customer service, effective communication, and a commitment to quality. Many reviewers praised the responsiveness of the team, particularly project managers who kept clients informed throughout the roofing process. Customers appreciated the thoroughness with which the company navigated insurance claims and ensured compliance with local codes. The prompt and professional service, along with quality workmanship, has led to a strong trust in Red Diamond Roofing for future projects.
What Users Like The Most
- They were responsive to my many questions and clearly communicated the process that I was about to go through.
- Brian and team were fantastic! They were fast, professional, and responsive.
- The project Manager, Matt, was spectacular in how he handled everything from the initial meetings through the completion of the project.
- Tyler with Red Diamond Roofing was very easy to work with and has honesty, humility, and character.
- Outstanding customer service and assistance with navigating the insurance inspection and reimbursement process.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
On May 9, 2023 my home in Erie, CO was damaged by a really intense hail storm. Roof damage was extensive - a complete loss. Being relatively new to the neighborhood, I had no idea which roofing company to turn to. Red Diamond Roofing was highly recommended to us by neighbors - based on quality and reputation. Within a short period of time I met Troy and Matt from Red Diamond and had many interactions with them over the course of the project. They were responsive to my many questions. They clearly communicated the process that I was about to go through. The project manager, Matt, was very personable. I appreciated his outreach, his communication and assurances. He let me know multiple times that he had my back and he was going to personally make sure the job was done right. I quickly developed a strong sense of trust in him and knew this was the right company to hire.
The day before work was to begin, all the materials for the job were dropped off at our home and carefully placed on the roof.
The day work began, the team arrived early and immediately started preparing the home. Tarps were placed around the perimeter of the home to guard against any damage that may be caused by falling roof debris. By noon time, the old roof was completely cleared off, and work on installing the new roof began. The team worked really well with each other and the work proceeded orderly and efficiently. The team lead, Jesus, was very friendly and personable.
Work was completed by early evening. Any roof debris that fell in the yard was completely removed. I saw a clean yard with no damage to the home itself or shrubs. Most importantly, I saw a beautiful new roof.
In closing, I personally want to thank the entire team at Red Diamond Roofing that was involved in this project. As the homeowner, I appreciate the quality of the work that was done along with the care given to protect my property. I honestly believe this crew (Tory, Matt, Jesus and the other hardworking members of the team) takes a lot of pride in what they do. It shows and is greatly appreciated. Well done!
Brian and team were fantastic! They were fast, professional, and responsive. I would absolutely use Red Diamond Roofing in the future.
Red Diamond in general and Mathew Wright in particular did an outstanding job. You may think I mean in the installation process, and you would be correct. However, the installation process could not have begun had not Mathew persisted in advocating for Mary and I versus the insurer. For over a year, Mathew pursued the insurer, making sure that local codes were complied with and that any effort to do a piecemeal job did not happen. State Farm tried in every way to minimize the loss, to force us to accept a partial replacement. Mathew doggedly researched and challenged every such effort, and in the end State Farm capitulated and agreed to replace the entire roof as the could have and should have done from the very beginning. As homeowners we knew little and understood less about what we were entitled to in terms of coverage, and had it not been for Mathew, we likely been forced to accept a piecemeal coverage and a half a roof. Several contractors approached us initially, but it was Mathew's professional approach and in depth understanding of the process that convinced us to trust him and the company he represents. From beginning to end, the roof replacement was accomplished with patience, determination, and due diligence. I will and have recommended Red Diamond Roofing to others, and asked to have a sign placed in my yard to encourage those in need of roof replacement to look at the quality of the job, and/or to ask me to share my experience. In conclusion, roof replacement is expensive, and most homeowners considering it know little about the process and trust the insurer to act in their best interest. It our case, that would have resulted in accepting a half done job, the lowest quality material, and expediency over value had it not been for Mathew Wright. Ask for him by name if you find yourself in our previous situation, and I have no doubt you will be well served with patience, honesty, and follow through.
Company Locations
Head Office
Branch Offices
- 155 Boardwalk Dr Suite 400, Fort Collins, CO 80525
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates