Logo of Randy’s Handy Service LLC

Randy’s Handy Service LLC

  • Fenton
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Randy’s Handy Service LLC, we pride ourselves on our versatility and technical expertise, adept at managing both residential and commercial projects. Based in Fenton, Missouri, we specialize in a comprehensive range of services, including roof replacement, roof inspection, roof skylight repair, roof gutter repair, and shed roof repair. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the importance of organization and attention to detail in every project we undertake. Whether it is a simple repair or a complex installation, we approach each task with a commitment to consistency and reliability. Our experience allows us to navigate the intricacies of various projects seamlessly, ensuring that every aspect is handled thoroughly. Serving Fenton and surrounding regions, we are here to meet your roofing needs with professionalism and care.

What people say about “Randy’s Handy Service LLC”?

Customer feedback presents a mixed sentiment towards the services provided. While several reviews highlight Randy's professionalism, communication, and efficiency in fixing issues, a significant number of customers express frustration over unprofessional conduct, poor customer service, and failures in communication. Some reviewers describe experiences where appointments were missed without notice, leading to wasted time and additional expenses. This contrast between positive and negative experiences suggests a need for improvement in reliability and customer relations.

What Users Like The Most

  • He quickly identified the problem with the A/C and fixed it.
  • Randy was a pleasure to work with. He stayed in communication about claims and arrival time.
  • Service was professional and Randy is personable.
  • Randy has always been prompt, and the work is done well.
  • He assessed the problem and got it done the next day.

What Users Like The Least

  • Horrible customer service! No show then when they did show work was not done properly.
  • Failure to communicate on ANY level, even after reaching out to narrow down a time frame.
  • I had to hire another company to fix my AC; I was actually scared how unprofessional this man was.
  • I scheduled three times just to get service done only to not have it done properly!
  • They failed to show or communicate they weren't going to show, wasting an entire working day.

Recommended Reviews

Overall Company Rating
Good 3.8
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Buzz Advil
Jul 29, 2025

Not licensed for Illinois, but warranty company tries to use him for heating and plumbing.

Plumbers in Illinois are required, by law, to be registered with the Illinois department of Health.

Also please read business owners previous response regarding "ghosting" by the business owner when he was assigned to a warranty company previously.

Actually read all of this business owners response to reviews.

This person accepted work, for Choice Warranty company, for a boiler system, without proper and legal licensing.

Juanita Gipson
Mar 28, 2025

This was one of the worst experiences of my life. I had to hire another company to fix my ac I was actually scared how unprofessional this man was Randall or whatever his name is unfortunately, I lost money dealing with this man very unprofessional talk over you. Actually the most scariest part was when he told me he may have Rewired the thermostat and maybe the wires were touching so I unplugged my HVAC system because I was scared that I could’ve blew up and he said oh I don’t work weekends and this was a Friday so I cannot come back till Monday. Very very unprofessional run for your life.

Mary Salamone
Dec 24, 2024

Horrible customer service! No show then when they did show work was not done properly and left toilet inoperable and had to hire and independent contractor to come out and finish the job. Randy left while I was on the phone after only being there for literally 2 mins! Very unprofessional! Had to schedule 3 times just to get service done only to not have it done properly! Don’t use.

Wade Dauksch
Apr 21, 2024

Randy greeted me with a friendly smile and a firm handshake. He quickly identified the problem with the A/C and fixed it. He knows his stuff and I will call on him in the future. He was sent by my home warranty company and the communication was timely.

Ryan
Jan 20, 2024

Scheduled through our home warranty company but failed to show or communicate they werent going to show, wasting an entire working day. Failure to communicate on ANY level, even after reaching out to narrow down a time frame.

Update to the owners response: All you had to do was communicate with us you weren't going to show up and had no intention. That was wholly unprofessional.

Sandy Torello
Aug 4, 2023

Randy very thorough and knowledgeable owner.A credit to the HVAC family.Straight person and a good troubleshooter of his work.Good luck in your future endeavors keep up the great work.Thank you so much for fixing the problem.

Wendy Gray
Jul 12, 2023

Thanks, Randy, for fixing/replacing our ac unit.

Randy was sent by our home warranty company. He was a pleasure to work with. He stayed in communication about claims and arrival time. He always gave us a heads up when he was on his way or needed to reschedule (some jobs run over, it happens to every repair person sometimes). He handled the warranty company efficiently, and we were approved for a brand new unit. He even then helped us to find someone who would finance the out of pocket portion. Once approved, the work was done quickly. ✔️

Akia Manning
Apr 14, 2023

Provided a reasonable quote for mold remediation and replacement of subfloor damaged by water leaking from faucet. Service was professional and Randy is personable.

Update: Randy completed the subfloor replacement, mold remediation, and replaced the door frame/trim of one of our entry doors that had severe water damage. He and his team gets in and gets the job done. They’re focused, polite, hardworking, skilled, and honest guys. It’s appreciated because for me it hasn’t been easy finding a contractor. We are definitely using Randy for any future issues/upgrades because he can do it all. Thanks so much for being a quality person and doing a quality job.

Charlotte Blanchard
Feb 18, 2023

I want to thank Randy Andy service for coming out fixing my heater in my hot water tank and he did a wonderful job and a good time

Pam A.
Jan 8, 2023

In addition to the above, Randy also installed new a new AC unit,, a hot water heater, and a furnace for me. He has a financing company he works with that, if qualified, you can get a loan from. This guy does it all. He is honest, and will first give you a quote and explain what he's going to do. He will deduct the charge for coming out to look at the problem off your bill when you hire him. He even had a trash container delivered to dispose of all of the debris, and makes sure he cleans up and disinfects when he's done. First class service!

Mireille Graham
Oct 18, 2022

I have hired Randy for multiple jobs in the St. Louis area. He is always prompt, work is done well, pricing is very reasonable. He is always very professional, I would highly recommend him for all your handyman needs.

Don Ford
May 5, 2022

Randy is just amazing. I love knowing that I can count on him, no matter what I need done in the house.

Nicole Rhone
Jan 28, 2022

My switches for furnace and stove were burnt. He came at the designated time assessed the problem and got it done next day. Very pleasant and professional. I would recommend him to any and everyone.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Fenton
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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