QXO - Portland, ME
- 400 Warren Ave, Portland, ME 04103
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Asphalt Shingle Roof
About the Business
What people say about “QXO”?
Customer feedback is largely positive regarding the professionalism and knowledge of the staff, with many praising the prompt communication and welcoming atmosphere. Several reviews highlight the helpfulness of the sales team, which contributes to a favorable shopping experience. However, there is a significant concern raised about a serious error in a window order that led to major issues, indicating that while customer service is generally good, there are critical areas needing improvement, particularly in order accuracy.
What Users Like The Most
- The sales team was very professional, and didn't make me feel like an idiot.
- Knowledgeable staff and great service. Greeted at the door with a smile.
- Great service I have been in here for many companies and always on point.
What Users Like The Least
- Horrible customer service. When I ordered windows through them, I had one of their reps come out and took notes on what sizes were needed.
Recommended Reviews
Called a few orders in, and I'm not an expert in things, still learning, and the sales team was very professional, and didn't make me feel like an idiot like another local company.
Knowledgeable staff and great service. Greeted at the door with a smile. Phone calls returned promptly.
I have always had a good experience when I go to Applicators in Portland,maine.
Horrible customer service. When I ordered windows through them, I had one of their reps come out and took notes on what sizes were needed. He wrote down what I thought were correct, which I should've checked prior to him leaving (big mistake on my part). When I went to look over the order, at Applicators, I expected the reps notes to be exactly what is needed.
After the delivery of the window I realized the window was over 20 inches too large for the area and wouldn't meet code due to being to low (because of it not being tempered glass). The rep came back out and tried to back peddle on the whole issue saying I could use it.
I tried to bring back a $1,150 window and the manager said they had no use for it. Even though they knew they were partially in the wrong, they decided the best course of action was to say, "no refund and they had no use for it".
From here on out I will always tell everyone, when buying building supplies to NEVER go to Applicator Sales.
137 locals recently requested a quote
Company Locations
Head Office
- 400 Warren Ave, Portland, ME 04103
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Asphalt Shingle Roof
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
QXO has a 4.4-star rating based on 27 reviews.
1. What services does the company offer?
QXO offers commercial and residential roofing, siding, windows, decking, insulation, specialty lumber, waterproofing, and air barrier systems.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.
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