QXO - Portland, ME

Called a few orders in, and I'm not an expert in things, still learning, and the sales team was very professional, and didn't make me feel like an idiot like another local company.

Knowledgeable staff and great service. Greeted at the door with a smile. Phone calls returned promptly.
I have always had a good experience when I go to Applicators in Portland,maine.

Horrible customer service. When I ordered windows through them, I had one of their reps come out and took notes on what sizes were needed. He wrote down what I thought were correct, which I should've checked prior to him leaving (big mistake on my part). When I went to look over the order, at Applicators, I expected the reps notes to be exactly what is needed.

After the delivery of the window I realized the window was over 20 inches too large for the area and wouldn't meet code due to being to low (because of it not being tempered glass). The rep came back out and tried to back peddle on the whole issue saying I could use it.

I tried to bring back a $1,150 window and the manager said they had no use for it. Even though they knew they were partially in the wrong, they decided the best course of action was to say, "no refund and they had no use for it".

From here on out I will always tell everyone, when buying building supplies to NEVER go to Applicator Sales.