Queston Roofing & Construction Inc.

I needed a portion of my roof repaired / replaced and they lowered their bid to stay within insurance estimate. Well. the work looked great! Everything perfectly aligned (shingles). We had rain/snow a few days later, and I had an area of concern. based on it only replacing 2 sections of my roof. A couple of guys in management came by to inspect it. I explained the situation as I saw it and they felt it was actually due to a pooling issue . They not only dealt with the pooling area, but they also re-sealed the area I was concerned with - with a smile! Thanx!

We are disappointed in their response to our calls on when they need to repair the roof. We have a TPO 15 year roof installed by Queston for the previous owner of this house. Queston inspected the roof previous to our purchase of the home.The roof passed Queston's inspection for closing. They also did some repairs around the parapets prior to our closing.(no warranty on that procedure) There was still 4 years left on the roof warranty. The roof began to leak about 2 months or so after we closed on the home. It has leaked quite a few times. They sent one man out with a chalking gun a few times. It takes them a few days to a week to send the man with the chalking gun out. The damage on the inside is not covered under their warranty. They have gotten tired of me calling them. We have not had a flat roof before and we were not aware of the maintenance required. Finally we just gave up on Queston Construction. We have paid another roofing company to re-weld seams and to maintenance the metal spouts that the water drains out of on the sides of the roof. The other roofing company is much better than Queston and they informed us about things that need to be serviced etc. The next time we do need roof repair or a new roof I will call this other company. Dealing with Queston Construction has been stressful and a waste of time. Their warranty is not worth anything at all.

We hired Queston to replace a roof that we had installed by another roofer in 2015. Because we had such poor service and response from the previous roofer, we have been very cautious about providing a review for Queston until we are comfortable that the new roof that Queston put on is leak free. We are happy to say that after 2 good rains our roof IS leak free. Co-owner, Russ Steward, was very helpful and played in our decision to go with Queston. We were pleased with the professionalism of the work crew - they were punctual, deliberate and thorough in their work. Louis answered our questions when we had them. They started and completed within the time frame they proposed. We are hopeful that this will be the last roof we need to buy!

We highly recommend Queston! We enjoyed dealing with all the Queston employees-the office staff, salesperson, work crew and inspector. They kept us well informed through out the re-roofing process and provided high quality materials and excellent workmanship efficiently done with a smile.

Louis came out and gave an estimate to replace an old gravel roof with TPO. He also said that they could remove two large solar panels as we no longer use the solar. The workers that came out were courteous and the foreman explained what they would do. They cleaned up all of the mess. Louis came the next day to inspect the work and found a few things wrong, but explained that it would be fixed. The foreman showed up within 10 minutes and completed the repairs. Overall my experience with them was good and I will definitely call them for an estimate on replacing the shingle roof of the house.

My family has been using Question Roofing for all of our business and residential roofs for years. We have had no issues with either service or the work they have done. I refer everyone to them without hesitation. 100% Quality.

I am so blessed that Queston Construction gave me such wonderful service
in ALL that they did in replacing my roof. They were on time, they worked hard & they did such a great job. When my friends came to look at my roof
they said it was the best one they had ever seen in Santa Fe. Thank you for
the incredible job you did Queston Construction, I am so grateful!!!!!

The crew lead person was pleasant to deal with and provided job status each evening prior to leaving, The crew cleaned up the job site each night prior to leaving which was very much appreciated. After job completion, I found very few nails left on the ground (approximately 11). Inspection of the finished roof revealed no raised roof tiles. Workmanship appears to be very acceptable. I would not hesitate to use them again.

Thanks Queston! I waited for the first rain after my new roof was installed before I would write a review. No leaks!

They did a great job and were professional and polite.
I recommended them to some neighbors, which I never do.

I'm very happy with this company. Louis Vigil came out and gave me a prompt estimate and the job was done at precisely that amount. Everyone I dealt with there in the office and in person was pleasant and professional. The men who did the work did a great clean up job as well.

Installed roof in 2015. Had pounding issues after a month. Read warranty from membrane manufacture. Warranty can be cancelled if pounding isn't corrected. Called numerous times to Quston. No one retired my call. I finally got hold of worker. They were putting me on a "Repair wait List." Now the roof is leaking....Humm maybe because of pooling problems that theyö didn't address when I called them in 2016. Their customer service is ZERO. They don't answer phones. Get some another company for your roofing needs. This place is a headache.

They failed to properly seal the roof upon install and then claimed no responsibility for internal damage that resulted from this. On top of that, customer service after the work was complete was disappointing. They took a long time to get back to us, were unclear with communication, and disrespectful. All after paying more than 14K for a roof. Stay away.

I always get multiple bids on any project I do. I have a large flat roof ( 36 squares) that was not constructed correctly many years ago. I needed a roofing company that could think outside the box and listen to my ideas. I also needed one that was affordable and would do lasting work. After talking to multiple companies, I went with Queston Construction because they were professional and intelligent when discussing how to remedy my difficult problem. They were super responsive when I had questions or wanted to make changes like adding skylights. They also had one of the best prices with some of the competitors bidding almost three times as much! We went with Queston and it was the best decision possible. The work was done fast and neatly. All of the problem areas were fixed perfectly. Everything turned out beyond my expectations. The added bonus was the major difference the rigid insulation and tpo made on keeping the house cool in the summer. We have been through all seasons and bad weather now and our roof is awesome. I would highly recommend Queston and getting a tpo roof on your house.

We finally have a roof we can trust on our house in Pojoaque. We had a very good experience with Queston who last September did a complete tear off of several old roofs, and replaced it with TPO membrane. The crew were efficient and a pleasure to work with, and also did a great job of protecting our house when we were hit with a major storm mid-project. We've appreciated the improved insulation in the hot days of June and July.

I am very disappointed in not only the roof, but their response to our calls on when they need to repair it. We bought a TPO 15 year roof in 2006. In 2013 it began to leak (7 years into the 15). It has leaked every year since. The last few years, they take longer and longer to get to the repairs. They tell me they'll call when they know when they can get out to see us. They don't have any idea as to how soon that may be? How can you run a business when you don't know you're schedule? Because of their lateness in getting to us, we've had to repair 4 ceilings and now we're on to re-repairing 2 and have a new one that needs to be repaired. Be wary, their warranty doesn't help your inside as they take their time to repair the messed up top.

Queston Roofing and Construction installed a TPO roof on my house. Immediately we noticed a difference in heating and cooling. They were very professional in coming out to my home and giving us an estimate. Queston has been great whenever we have called them. I love doing business with them and would highly recommend them.

In 2010 we were installing a solar-electric system on our flat roofed house. The solar company suggested we might be better off to replace the roof so it wouldn't need to be replaced after the panels were installed and they could anchored to the roof trusses and then the panels could be set at a more efficient angle.
We chose Queston after shopping around based on price and recommendations that we received.
The former roof was a tar and gravel roof and it was replaced by Queston with a membrane roof. We decided to have Queston install 2 inch foam insulation under the membrane. This has really improved the livability of the house and it stays warmer in the winter and cooler in the summer with a reduction throughout the year in our energy use. The white membrane reflects much of the summer sunshine and stays much cooler than the tar and gravel.
The workmen installed the roof quickly and kept a clean worksite. They helped me install 2 small bubble domed skylights and coordinated with the solar installers so they could securely install the base supports of the solar panel racks before the roof was installed.
After the roof was installed, a separate quality inspector examined every inch of every seam. He found several spots he thought could be done better and marked these. The workmen returned and repaired the spots he indicated.
The roof has been in place for almost 8 years and we have not had any problems or leaks with it. It still looks great.
We have been very pleased with the roofing job from Queston. It has improved the house in several ways.

We are very happy with the roof Queston installed. The materials they used are of high quality and being white the house is much cooler than it was with the old tar and gravel roof. The installation was quick and they thoroughly cleaned up our house when they were done. I will recommend Queston to anybody asking about a new roof.

I own my own home and a rental property here in Albuquerque in addition to providing maintenance advise on a third rental. On all three houses I researched the various types of flat roof coverings and chose their TPO membrane. On the advise of another happy Queston customer I contracted to have Queston put complete TPO flat roof systems on all three properties. In each instance the guys did a truly great job first by communicating everything with me and then coordinating their workers to complete the jobs during the time frames along with clean up afterwards. I also had Queston install new sky lights on the roofs. I highly recommend doing business with Queston as they treated me very well and were quite reasonable on pricing. I will definitely use them again. John

Excellent work replacing our roof by Queston Roofing and Construction. From the first time they came out to inspect our roof and went over everything we wanted to know in great detail, to the last day of work, followed by a final inspection by the owner of Queston, there was not one glitch. The workers came on time, were professional and yet friendly and pleasant, and did excellent work from morning until they finished for the day in the late afternoon. They, and the owner who was here at different times throughout the process, were always open to any questions I had, and could answer them with clarity and preciseness. If we ever need roofing at any other property down the road, Queston would definitely be my number one choice. I have recommended them to others already, and will continue to do so if asked about a roofer in the area. As we all know, the roof is one of the most important critical parts of any home, and we all want it repaired or replaced correctly the first time...and to last! Ours'
was done correctly the first time and we have had NO problem with it since! Thank-You Queston! Sincerely, Ruth Shy and Kim Zamarin

The Chavez had their home re-roofed by Queston, completion was Monday of this week. There employees were very professional and clean, plus they did the job in three days. My husband has been on the roof, he said it looks very good. All we need is rain! Thank you Queston!!!