- 24517 US-23, Circleville, OH 43113
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Slate Roof
About the Business
What people say about “Quality Inn & Suites”?
Customer reviews indicate a predominantly negative sentiment towards the hotel, citing issues such as uncleanliness, poor customer service, and maintenance problems. Many guests reported serious complaints, including bed bugs, lack of hot water, and rude staff interactions. While some reviews noted friendly staff and decent breakfast options, these positives were overshadowed by rampant complaints about the hotel's condition and the management's response to issues. Communication appears to be a significant problem, as guests expressed frustration with the staff's lack of assistance and professionalism. Overall, the feedback suggests a dire need for improvements in both service and facilities.
What Users Like The Most
- The employees were nice.
- Hotel was perfect for a quick stay.
- We stayed here one night and it was great.
- Staff was friendly and extremely helpful!
- Outstanding staff, friendly and very pleasant.
What Users Like The Least
- Bugs, loud cussing in hallway at night, zero hot water.
- I would not stay here again.
- This place will scam you!
- Rudest receptionist at checkout.
- Bed bugs! I woke up with bites on my back.
Recommended Reviews
Bugs, loud cussing in hallway at night, zero hot water in morning not even a little warm, bags of garbage in hallway, stained mattress, litter around building, trash dumpster and trailers overflowing, construction debris, a queen size topper on a king size mattress that we didn’t sleep well on, smoke detector taped over completely, parking lot crumbling, clerk at check in dressed like a dirt farmer. The AC worked well.
Bait and switch. On app I reserved a kitchen suite and agreed to pay $145 a night. I was not assigned a kitchen suite. Receptionist told me they don’t have any. He gave me a reduced rate of $110 per night. Business required me to checkout early. I requested a late checkout. Daytime receptionist replied in a harsh and rude way, that’s not how we operate here. I’ve been a diamond member of Choice for nine years. First time I have ever been denied a late checkout. Hotel being remodeled. Avoid at all cost.
Rudest receptionist at checkout. Only time in nine years of being a diamond member, having a late checkout request denied.
Being renovated. A construction area.
Avoid at all cost.
Did a bait and switch on me. I signed up for a kitchen suite, at check in, the tried to keep the same rate. Finally negotiated a cheaper rate.
Company Locations
Head Office
Branch Offices
- 24517 US-23, Circleville, OH 43113
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Slate Roof