PW McCallum Roofing

We hired McCallum roofing to help us with our new build in The Uplands in Oak Bay. We recommend anyone reading this find another roofer to work with. A few major issues to mention:

1. They sub-contracted the work out without informing us. We were under the impression that the work would be done by McCollum roofing but it was not. They are simply the middleman. This was never mentioned to us so it was deceptive in nature.

2. The work was about 85% done but we paid 100% of the invoice. When it came time to finish off the work, McCollum was no where to be found. We were delayed for months due to this and had to hire another roofer to do the work.

You can see part of the issues in the images attached:

- 1 roof membrane was left untorched.

- The flashing off of one of our roofs was torched on too tight. We weren't able to get our fascia board in. This needed to be removed and redone.

- Hard to reach areas of the roof were left unshingled. When it started to rain, there was water leaking into the house and damaging the insulation.

3. There was a HUGE mess left on site. McCollum's sub contractor didn't clean up after themselves. We had to bring in two dumpsters to haul away all the leftover trash. This ended up costing us another $1500.

We brought these issues up with McCollum and nothing was done. Instead they put the blame on us because our site manager caught lyme disease and wasn't able to come on site. No effort was made to contact our project lead at anytime to ask questions or bring up concerns.