PuroClean of Ann Arbor

Nick was amazing, he kept me informed every step of the way. I was out of state dealing with a flood in my rental property, he stopped serious damage and provided all needed documentation to my insurance company.

I have known Nick many years. I have found Nick to be a hard working, honest, reliable and caring individual and business owner. I highly recommend Nick and PuroClean of Ann Arbor. The job will be finished promptly and completely. Nick will be available to address your questions and concerns throughout your entire project.

Nikolas, the owner, was incredibly generous to spend an afternoon with some of the students at Saline High School to share about his experience in business and entrepreneurship. He is a person of great integrity and I would feel very confident in using PuroClean for any emergency needs!

Their service is exceptional. Everyone we worked with was very personable and very helpful. Willing to answer all our questions. The owner is also exceptional - we felt as though he offered us personal service. I would highly recommend this company

Exceptional!
We received exemplary service from Nick and the PuroClean team of Ann Arbor! They showed up as scheduled were knowledgeable and worked quickly to correct any findings.

We received frequent, useful updates via email, phone, and a final written report, covering all the bases. The report was comprehensive and detailed, including before and after photos.

Thank you Nick!

I had a complicated water damage insurance claim. Nick worked side by side with me, insurance company, and contractors who would complete work after his company finished. He came to project site daily , kept me and insurance updated , then after completion checked in with me to see how the follow up work was going and if I needed any further assistance. Excellent knowledgeable, polite , well mannered crew . Wonderful job and would definitely use again.

Recently had a pipe burst that caused water to leak to multiple floors of the house so I called the Puroclean Ann Arbor team to help. They were fantastic to work with!

They were friendly, on-time and professional, communicating every step of the process. They also coordinated with insurance and recommended contractors for some of the reconstruction work as needed.

They got to work right away to identify the extent of the leak and dry out the affected areas. All in all they helped avoid any catastrophic water damage from occurring and mitigated what could have otherwise turned into a huge problem.

I can't recommend them highly enough, thanks Puroclean!

Absolutely love these guys. A water line broke and flooded our living room and kitchen. Crew showed up less than 2 hours after we shut the water off and called them. Jimmy and Ethan were super polite and were careful not to let out cat out. They wore protective shoe coverings so as not to cause any additional damage. They saved the carpet and prevented any major damage to the floor or rest of the house. Very easy to work with and respectful of our home. Friendly and very knowledgeable about the whole procedure. Payment went through insurance with no issues. Nick is by far one of the easiest people I’ve had the pleasure to work with.
I will call them again at my next regular or serious disaster (see I can even smile and laugh about something that otherwise would be a stressful situation, so great!)
Recommend PuroClean to anyone with confidence.

We had a great experience working with PuroClean during a recent leak we had in our home. Nick responded promptly to my initial call and was able to stop by within two hours to survey the damage. He provided a detailed description of the process and work that needed to be done and was able to start the drying process right away. Nick or Jimmy from his team came out promptly each day to review the progress and provide an update and expected timeline for the job. Every step of the job was done carefully, cleanly, and safely. Nick even provided a referral for some known repair work that needed to be done. I would highly recommend PuroClean of Ann Arbor for any restoration work needed, and I would not hesitate to use their services again.

Used puroclean for an emergency clean up for my elderly parents when I could not be there. They were compassionate, trustworthy, and thorough. Their customer service was incredible from the moment I spoke to this location directly thru the execution of the emergency clean.

PuroClean went above and beyond for us! We had a water issue late at night, and they responded quickly, even coming out over the weekend. The team was incredibly professional, knowledgeable, and reassuring throughout the entire process. They handled everything with expertise and care, making a stressful situation so much easier. I can’t thank them enough for their dedication and outstanding service. Highly recommend PuroClean for anyone needing reliable and skilled help!

Very reasonable pricing and very professional workers Especially Ethan. He has great customer service and I would recommend this company hands down !!!!

The crew is very professional and pays attention to details. They are courteous and work to get the job done.

I recently hire Pro Clean of Ann Arbor and I couldn’t be more satisfied with their service. From the very beginning, the process was smooth, professional and the response time was excellent.

I cannot recommend PuroClean any more highly! Not only was Nick extremely helpful, kind, and patient during our stressful situation, but the work was also great and fairly priced!!! We are extremely grateful for him and his team!

Nick and Jimmy were incredibly kind and thorough with cleaning smoke from the unit. I can’t say enough good things about their professionalism and would recommend PuroClean to anyone!

Nick and his team were extremely professional, courteous, and thorough throughout the entire process. They made a terrible situation much better due to their excellence approach, frequent communication, and general kindness. Although I hope not to need their services again, I would certainly recommend them without reservation

PuroClean is the best. They were very professional and efficient when our basement flooded. Highly recommend Nick and his crew!

Best in the biz!! Showed up under 24 hours, extremely professional! Easy to work with! More than knowledgeable about any questions you may have. Nick is fantastic! Great communication. 6 stars if I could.

My sump pump failed after a big rainstorm and flooded my basement. Nick was there the same afternoon I called. He and his team worked quickly and professionally to get my basement dry and protect my property. They coordinated with my insurance company, which was a big help at such a stressful time. I highly recommend PuroClean!

Nick and his team were quick to respond to our situation and he was able to quickly work us into their schedule to complete the job. He was up front about the process and the pricing and delivered on his quote.

Nick and his team at PuroClean are absolutely amazing. We had a leak in our roof, which impacted three levels of our house. Nick was quick to respond quick to come on site to assess and quick to set up the equipment to mitigate the damage. We have a newborn baby and he took every safety precaution necessary to ensure that we were safe and healthy and as comfortable as we could be during the entire process. Nick is honest and I would recommend him to anyone during a vulnerable time. Great communication and very helpful with navigating the insurance process and restoration process. He also had referrals for every other aspect that we needed. Amazing company and service!!!!!!

PuroCkean of Ann Arbir does great work, Nick and his team are very professional, and provide excellent service I highly recommend them

I was so impressed with PuroClean of Ann Arbor! The owner, Nick Pinaire, & team were extremely responsive, professional, knowledgeable, friendly, and the craftsmanship of the work provided was of the highest quality. They went above and beyond. I highly recommend PuroClean of Ann Arbor for any and all restoration services!

Wonderful experience highly recommend! Nick was very knowledgeable and professional. Nick was very responsive which made the process very easy!

Nick was amazing to work with! We had a basement flood at our commercial building and they arrived right away and got us dried out in no time. Easy to work with and fairly priced for the time and equipment involved.

Would highly recommend Nick and his team. They were true professionals with excellent customer service skills and helped with our basement flooding.

Nick did a great job with our basement water mitigation, including drying hardwood floor above. He was professional, prompt and delivered on the process he explained after the damage assessment. I recommend him to anyone in need of this type of service.

This is a great company, honest and their team does not cut corners! If you need mold remediation please call the pros, PuroClean. I highly recommend them!

Insurance restoration is a difficult service so you have to select a company that you trust will do it right the first time. PuroClean works hard to find the source of the problem and make sure that it is taken care of immediately. As an insurance agent I trust that they will take care of my clients.

We had a really good experience with this company. They responded very quickly and was able to come out to do an estimate much quicker then we had anticipated. They fully explained the process of what needed to be done, and they completed the job in a timely manner. The owner even took our call while he was attending a birthday party which was quite awesome. Matt and Nick were really professional, informative and quick to respond. I highly recommend this company.

Nick at PuroClean is Responsive, knowledgeable. Very helpful with the process and explaining what needed to be done and why.

Nick was great in helping us deal with a leak in our basement wall. He was patient, explained the processes and guided us through the experience. Thanks Nick!

10/10 experience. Nick was so helpful and explained everything he was doing during the process of cleaning up and drying our flooded basement. He was professional and definitely did the job right! I will be using their services if I ever need them again!!

An excellent partner 'when things get tough'

Nick and the team at PuroClean are prompt, professional and very efficient at addressing our issues and keeping us informed.

They dealt with the issues, kept us informed of the status of our work and were there to address any questions we had along the way.

They worked with us to restore our home.

Nick and his team made the best out of an awful experience with our flooding. He kept us informed throughout the process and eased our worries and concerns with his knowledge of the problem. We highly recommend Nick and his crew for their compassion, understanding, and above all great customer service.

I cannot say enough about how great our experience was with Puroclean. Nick and his team are true professionals with excellent customer service skills. Nick kept us informed throughout the project and was always available to answer calls and texts. Everyone we encountered was friendly and courteous. The work they did to get our house back in living condition was exceptional! Highly recommend this company and kudos to the leadership for a very well run business.

I was a vendor of Nick’s, and had a great experience working together. Nick is very professional and knowledgeable, and I’d recommend Puroclean’s service to anyone in need

Thankful for PuroClean of Ann Arbor’s assistance to help clean up some mold caused by water, in our basement. Efficient, effective, and great customer service! Highly recommend.