Mr. Roof

The crew did a great job , they clean up everything love the roof A bunch of gurus work there Great job

Mr Roof very professional from beginning to finish. Sales oerson was awsume & honest. Roof crew worked fast. We're happy with price & work.

If I could give 0 stars I would. I had the worst estimate experience and I've had a lot of work done to my house and have experienced a lot of contractors come and give estimates for work.

The salesperson was arrogant and presumptuous. He did the visual assessment and then came inside to what I thought was to go over information and pricing. He sat down at my kitchen table and started going through his question sheet. Many questions were not relevant to receiving a quote.

He asked if he was quoting for a house or house and garage and I said both. He huffed and was visibly annoyed by my answer and then proceeded to talk badly about the "office ladies" and how they never record the right information for him. Very unprofessional to be complaining about that in front of a potential customer.

I was asked about how I was financing before even receiving any numbers or estimated figures for the price of the job. When I was unsure about the financing since I had no idea what the pricing was going to be, the salesperson then started questioning me on my relationship status. Pointing to my engagement ring and asked if I was engaged or married. Basically fishing to see if I was the decision maker. What year is this? How completely sexist. I was the one that made the appt, my name is on your paperwork, you're talking to me, treat me like the decision maker because I am.

He proceeded to start walking through some options, but never really explained anything. It looked like he had a pricing sheet, but he didn't walk through it, he just aggressively crossed off two rows, assuming I wouldn't want those options, and then threw out a random number of 14k and continued to tell me some details from what he observed on my roof. I wasn't able to get in a single word or question or talk about the things I was interested in having done to the roof. I was then very annoyed and he picked up that I was and then questioned me and said "Is there any reason why you don't have time for this appointment today" and I said "what?" and he continued "well you seem to not have the time for this today" and I then was like "well I don't appreciate being spoken down to and questioned on my marital status" and then he said "well I've sat down at the table to go through this information and you have yet to sit down."

At this point, I ask him to leave because this estimate was obviously not going to be going anywhere. I have never once been questioned like this from someone trying to earn my business. As a woman alone with a stranger in her home, I will place myself wherever I want to make myself comfortable and if that's standing so that I can feel safe in my home when a stranger is there then that's what I'll be doing.

It was obvious this salesperson was trying to take advantage of me, assuming I didn't have any idea what I wanted or any idea of what he was talking about, and he tried to capitalize on that.

I called the office to let them know about this and was told I'd be getting a call back to speak to someone about it have yet to receive that call.

Thankfully, I have a couple of other estimates lined up, one of which was almost half the price of the random $14k number Mr.Roof gave me. I'll be taking my business elsewhere.

From start to finish, everything went smoothly. Mr. Matt Phillips was our salesperson, he could not have more professional, knowledgeable, informative, courteous and respectful. The roofers arrived on time and did a fantastic job. The only problem we have is that the dumpster/truck cracked our driveway. We are waiting on the inspector to come out and determine the damage and cost. This, however, does not take away from the 5 star rating. Will check back in a few months with any changes or updates. I would recommend this company again and again!

Great price, quick install, wonderful clean up, & amazing communication throughout the whole process! Oh n did i mention as soon as I signed my roof was scheduled less than 5 days later!

Large crew arrived on time..met with on site leader and he was VERY friendly and shared with me what was done! They covered windows with plywood and tarps. AWESOME JOB CLEANING UP. I am VERY PLEASED WITH JOB and would highly recommend MR ROOF

From start to finish, just a great experience. Brett was amazing at laying out all the options an numbers for me. The crews that installed my rooging and gutters were careful of my property, knowing I have a dog. All around, a great company to work with.

The guys who came to do my roof were polite and respectful, service was fast. They were in a huge hurry to leave and get me to sign off, which was fine I’m sure they had another job to get to. Noticed after they left that they broke my bird feeder in the front yard (only noticed that because not only was it broken, but they threw away the pieces so I can’t even fix it). Would have gotten 5 stars if they hadn’t done that.

Contractors working on my neighbors property damaged our yard with their truck, and discarded the old materials including nails into our fenced back yard endangering our dogs. When approached they became physically aggressive and threatening to the point police were called.
Contacted job leader Craig Hull to have lawn fixed, they said they would have it resodded and never showed up.
Waiting over a month for response.
Do not trust this company

The crew was totally professional. Answered any questions I had. They cleaned up so well you couldn't even tell they were here.

I had mr roof installed new siding and gutters. Mike was the crew chief. He kept you informed and was professional. I would recommend him for any job.

June 0f 2024 I had Mr. Roof to do a total rip off of the old roof and install all new roofing which was supposed to take one day and here in July of 2025 it's still a nightmare. The sell person who sold me the roof gave me a totally different impression of the company, but boy did I learn the truth after the installation. During the installation the installers cut a main electrical line leaving me without electric power in my family room, master bedroom and garage. This occurred during the rip off of the new roof, when I advised the supervisor he had no solution, so I call the main office and requested a higher authority who was Mr. Starr VP of Mr. Roof. To make a long story short, Mr. Starr had family issues dealing with a death in his family which prolonged the handling and no one from Mr. Roof came out to review the problem and I was left stuck. I am a contractor so, I decide to fix the electric myself which was a total rewire which included plastering and painting (see pictures). After the install was completed, I had other issues, ripped siding and nails right through the face of the siding from where the installers pulled the siding back in order to install the flashing, totally botching the job. After days waiting for a solution all they were going to give me for the electrical problem was $1,000.00 but the damage was much more severe and $1,000.00 was an insult. At this point I just wanted them out of my house and my life. Mr. Starr sent someone out to repair the siding he was a nice guy and his work was good and satisfying, and I thought I was done with them oh on, the first heavy rain I noticed my skylight was leaking and again I called and someone came out, a very lazy trouble shooter who claimed my sky lights was old and needed replacing and they would cost me $2,000.00 each, they never leaked before not until they came. This lazy troubleshooter put a little silicone on the glass and left. It leaked again and I called again, the lazy guy returned, I explained to this guy that I watched them take the skylight apart to install flashing, and he was on defense saying that they did not take it apart, I dismissed him and asked him to leave, I could tell he was not here to help or satisfy a customer just to protect Mr. Roof, I seen it with my own eyes and this guy was not present at the time of the installation, but it proved to me was he not here to help, he's here to build a case against the customer trying to find loopholes to escape responsibility, he did nothing but take pictures to support his own logic. I should have taken them to court and it still a possibility that I will, however I wanted to inform future customers of how this company works. I strongly do not recommend Mr. Roof, there are much better companies that know how treat a customer and provide the professional service you deserve when spending your money. This roof cost me over $15,000.00, they took my money and left still with roofing problems. I did not want to give them any star for their rating, so please disregard to no star, I say don't do it, call someone else!

IN RESPONSE TO MR. ROOF'S REPLY on July7, 2025
I contacted you twice with the problem, you knew it was still an issue, you should have reached out to me, I should not have to call you again. Your response appeared to be as if you cared, you've already shown me you don't, it been a year! You know and I know as well, you are not going to anything about it, and you should be a shame of yourself owning a business and running commercials to gain trust when the service is substandard. I don't trust you or your company!

Mr. Roof’s prices are very reasonable and affordable. They did an excellent job on my roof and windows. The staff is very friendly and outgoing. I would highly recommend them, when it comes to windows, gutters, and roofs.

Mr Roof did a fantastic job today! First, let me start by saying that working with Mike is an absolute pleasure. Not only is he very knowledgeable, he is a very kind and patient person! He was the first person I thought of calling when I was ready to get a new roof!!! The team showed up today on time and did an amazing job! All the guys were super friendly and handled my property with care And they did a great clean up! Thank you Mario! You and your team did a great job today!

I would recommend Mr roof to everybody I know they were fast and efficient they got the job done quicker than I anticipated a large arrived crew showed up on time and got the job done in about 5 hours the cleanup was great the contractors were courteous the salesman Mike Rinta was terrific he was the main reason I went with Mr Roof.The price for a legitimate company like Mr Roof was the best I can find, I also like the warranty. I also like the way they reached out to me after the work was done asking me if everything was okay. I had three or four other estimates Mr Roof had the best price. Also my insurance company was familiar with this company, I made the best choice going with Mr Roof etc

The crew was hard working, polite, and did a great job. The final job looks exceptional. It was completed in one day as promised. Impressive.

Just sat down with Craig Phillips from Mr. Roof and super impressed with his knowledge about roofs and the process of the installation. I feel confident I can make the right decision moving forward with my roof replacement. Thanks Craig!

With the exception of the roofing crew leaving one of their trash cans behind (Mr. Roof won't pick it up - expects me to either keep it or dispose of it - with a hernia and cancer I don't have a way of disposing of the trash can), they did a decent job on installing a new roof. But then again, I'm not a roofing expert.

Mr. Roof did a fantastic job with our roof replacement! They did an excellent job with cleanup & Ryan B. was very knowledgeable and great to work with!

I had a fantastic experience. David Davis came out to assess a leak in my roof, and from the moment he arrived, I felt confident I was in good hands. He was extremely knowledgeable, professional, and thorough in his inspection.

Not only did he identify the source of the leak, but he also took the time to explain everything clearly and offered practical and honest recommendations.

You can tell he truly cares about the quality of his work and helping homeowners feel confident in their homes. It’s rare to come across this level of integrity and expertise.

Dan and Steve did siding on my garage for Mr. Roof. These guys did an amazing job. Quick, professional and friendly. Highly recommend them.

I had Carl Apsley from Mr Roof out today for a new roof consultation. Carl was awesome so informative and so helpful. Thank you Carl.

Mr. Roof did a very good job replacing my roof. My roof was replaced my roof in about 8 hours. Shelly the sales rep was a pleasure to work with, she is a very nice lady and professional. The price was reasonable.

Mr Roof did a fantastic job on what was a troublesome roof. Very professional. They minimized damages and their clean up to my house and next door neighbors left our properties better than they started. They really care. Would highly recommend this company.

Mr. Roof redid a 20+-year old roof the year after we bought our house. Very smooth process throughout, and (one year on) no problems at all. And if there ever is, they're always responsive and good about warranties.

We had our roof replaced. From the sales representative to the crew the service and workmanship was outstanding. . Very impressive,

I am a retired licensed builder with over 45 years in the industry. I have worked with many sub contractors over the years, none better than Mr Roof. From Brett my salesman to the crew that did the installation. Roof turned out great. Clean up was awesome, all done in a day. Highly recommend.

Had Mr. Roof out for a quote, Sales associate David Davis explained the entire process in great detail. I felt very comfortable doing business with David. Had my mother's roof installed and it was an excellent experience. Dave's knowledge of the company and products put my mind at ease with the entire process. Highly recommend David. Mr Roof followed through with the installation to perfection.
Satisfied customer here.

From the salesman (David Davis, he took the time to describe and explain), to the work crew (headed by Jose), wonderful job, very courteous and professional. We felt comfortable with everything that was done and clean up afterwards. Would certainly recommend Mr. Roof to our friends.

Working with Mr. Roof has been a real pleasure! Our rep David Davis walked us through the entire process, had a very good system to show us their options, and he was integral in setting a price point that wouldn't break the bank. I'll be recommending David to anyone with roofing needs!

david davis came out and gave us a quote, he was so helpful and details, i fully plan on referring my friends to him.

David helped me get a quote for my roof and was helpful every step of the way. Thanks for the great service!

Everything was good with the roof and all cleanup, but you left about four different oil spots on my driveway. I just had my driveway power wash last week.

Both the sales person (Carmin) and the crew who came out to do the work were courteous and respectful. Professional and an extremely high work ethic. They left the job site clean and left us with a new roof that certainly adds value to our home. We are very pleased with the results.

Our roof was installed in one day with the utmost professionalism. From the removal of the old to the installation of the new, it was done like clockwork. It was amazing! Our new roof is beautiful & we are happy with the job Mr. Roof did. Thank you Ryan Beisel!!

Dan from Mr. Roof did an amazing install of all new soffits on our house. Our previous ones were completely rotted out so it was excellent to have a professional installer do it right! Highly recommend, 100% impressed and happy with our new roof and soffits. New gutters from Mr. Roof coming in soon :)

David Davis came out to my home and gave me a quote for Roofing siding and windows. I've had several quotes and Mr.Roof by far has the best bang for your buck with a lifetime no leak guarantee!

Had David Davis come give me a quote. He showed me all of the details of the roofing process so I can make the right decision on my new roof replacement. I highly recommend David to and Mr.Roof

I worked with David Davis and he was the best. Gave me the lowest price with the best quality materials. I would recommend him to everyone.

I had the pleasure of working with David Davis and he was beyond knowledgeable. He explained how his quote varied from other companies and I couldn't deny how superior the product Mr roof offers is from others
I can't wait to work with this company more in the future.

After a tree damaged our roof, we needed a new roof. David Davis came and gave us a quote. He was super friendly and helpful. He was able to accomodate our crazy work schedukes and make time to come talk to us. He explained different options for us, to help us find the best one to fit our budget and our future for our home.

David Davis was such a pleasure to work with. He was pressure free and detail oriented. He thought like a consumer and not a pushy salesman. I will be recommending him to everyone!

Great company to work for. They have done a wonderful job on numerous friends and family members without a hitch!

My mom recently had a roof put on her home. David Davis treated her as if she were his own grandmother. We really appreciated the comfort and great service he provided for her.

David from Mr. roof was a real gentleman! Very professional, honest, and a great person to talk to. Answered all my questions and made the process super easy. 10/10 would recommend!

The salesman George was very humble and easy to work with. He didn’t push things on me.
The scheduling was perfect.

The crew arrived on time. They laid out tarps, did a great job on my roof, and left my yard clean.
I definitely would refer anyone to use Mr. Roof.

The top row is before and the following pics are after.

They did a great job roof looks great,and did a great job cleaning up, done in one day with no problems.would defiantly recommend Mr roof.

David Davis is great! If you are looking for a new roof definitely request him. He takes the time to explain everything and will get you exactly what you need.

David Davis came out and provided us with a detailed quote. He was very specific & paid attention to each little detail. I highly recommend him!!!!

David Davis was a huge help when I needed a roof inspection on my new home, he even provided me with a quote with no pressure. I appreciate how through and detailed he was. I look forward to working with him in the future.

David Davis is the most knowledgeable sales person I've had the pleasure of working with.
He explained all my options, gave insight to how the final result would look and made sure I had every detail before I purchased.

I love the hassle free no pressure approach. I highly recommend David Davis!!!

I had the pleasure of working with David. He was very friendly and knowledgeable and was quick to answer any questions I had. The process was smooth and easy. I would definitely go through him again in the future!

I had an amazing experience working with David Davis, his service was truly exceptional. He is very knowledgeable & helpful, I highly recommend working with him & this business!

Had a very pleasant experience when I received a quote by a sales representative named David Davis. He was very knowledgeable, professional and answered all of my questions with confidence. I was very pleased with the level of customer service provided. For all my future repairs I will be reaching back out to him with no hesitation.

Craig came out to our house to quote our project. He was awesome, very informative and personable. We would highly recommend working with him.

Craig provided a quote for a new roof for us. I was really impressed with his knowledge and the fact that he was so relatable. We felt comfortable asking questions and receiving straight forward responses. Would highly recommend him.

New roof for a good price. Some initial confusion on the job site vs what was discussed with sales, but seemed to sort it out. Good job cleaning up except for all the nails left behind in my existing gutters.

The Mr Roof team was spot on , everyone had their job, awesome teamwork. Quality job, competent foreman thorough cleanup. Fair market price. Happy customer

David Davis was knowledgeable with all the products Mr. Roof offered and had samples, which helped make our decision. He took his time with us and all of our questions. The roofers did a fantastic job! We did have a bit of a hiccup but that was resolved quickly. The gutters add the finishing touch on a great job. I would highly recommend David and Mr. Roof

Mr Roof just finished the roof on my pole barn. This is the second roof they have done for me in two years. They are fast, on time and do a fantastic job! They leave no mess at all. They are the best price do the best job and their work speaks for itself. I know who to call whenever I need roof work done. Thank u Ray for another job we'll done!!

I looked into four other roofing companies before I made a decision, and Mr. Roof was my choice. We worked with Mr. Forrest Ray from Mr. Roof. He was very knowledgeable about their roofing products, and great to work with. Installation and clean-up only took about 6 hours for a complete two layer tear off. The crew was very friendly and professional. My roof is perfect!

I am very dissatisfied with the new roof installed by Mr Roof in July. Very careless work that damaged wood siding. They work very fast and do a sloppy job. Plastic roof trim was left without removing thin hanging shaves that they say will be removed with time by wind. Their response to wood siding damage was that wood was rotten but it was not, as confirmed by painting company that i hired to repair damages done by Mr Roof. After spending $20K on the new roof such poor installation is unacceptable!

May 2025
Mr roof called me to see how they could address the damage done to siding. They sent a check to reimburse the cost of repairs.