Logo of PuroClean Emergency Restoration Specialists

PuroClean Emergency Restoration Specialists - Williamsburg, VA

  • 1490 Quarterpath Rd, Williamsburg, VA 23185
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At PuroClean Emergency Restoration Specialists, we pride ourselves on our technical expertise and versatility in handling a wide range of projects. Located in Williamsburg, Virginia, we specialize in roof installation, inspection, waterproofing, and skylight installation, catering to both residential and commercial needs. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that each detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value.

We understand the importance of reliability in emergency situations, and we approach every project with a sense of urgency and care. Whether you need a thorough roof inspection or a complete installation, we are here to provide comprehensive solutions tailored to your specific requirements. You can trust us to navigate the intricacies of your project, ensuring a seamless experience from beginning to end.

What people say about “PuroClean Emergency Restoration Specialists”?

Customer feedback reflects a cautious sentiment towards Puroclean, with a significant divide between positive and negative experiences. While many customers commend the company's quick response times, professionalism, and honest assessments, there are severe complaints regarding service failures and billing practices. One review specifically mentions being charged for work that was not completed, raising concerns about the company's integrity. Overall, while some customers express gratitude for the assistance provided, the serious issues raised by others cannot be overlooked.

What Users Like The Most

  • Reliable, supremely competent and compassionate!
  • They reacted as though my problem was their problem, and they provided a complete resolution to the matter within hours!
  • The gentleman came over in the afternoon, same day, and told me that it is mold but that he doesn't need to do anything and that I can take care of it.
  • They have been phenomenal! Puroclean was there by 10:00 am.
  • Super friendly and knowledgeable.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 7 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Susan Milligan
Aug 3, 2025

Reliable, supremely competent and compassionate! This was the second time that the professionals at Puroclean responded to my needs. They reacted as though my problem was their problem, and they provided a complete resolution to the matter within hours! An amazing team!!! Thank you, Puroclean!!

mary Brown
Jun 9, 2025

HORRIBLE COMPANY, HORRIBLE SERVICE, they withdraw from the project before they do the work, but they still charge you the full price of the estimate, despite not doing the work, and if you do not pay the full price, they file a contractor's lien against your property, and they do not even have a physical address, the address is to the UPS Store. DON'T DO IT!!!!!

Amylynn Smith
Dec 9, 2021

AMAZING!!!! I called to have someone come over and check the bathrooms for mold. The gentleman came over in the afternoon, same day. And told me that it is mold but that he doesn't need to do anything and that I can take care it. He gave me the list of things to buy and what to do and left without charging! I found myself wanting to give him money because of his honesty. He could have easily taken advantage of me. In addition, he explained the details of our mild problem in an understandable way. I will ABSOLUTELY call again for any mold work.

Debra Jarvis
Sep 4, 2020

They have been phenomenal! My incident happened Thursday night, insurance called Friday morning and PuroCkean was there by 10:00 am. The project manager, Billy is very professional and knows what he's doing. He took complete control and got things moving quickly. I have a lot ahead but they have been amazing at lessening my stress level. Thanks, Debi

Jim Slentz
Aug 25, 2020

Sean came and did an assessment on some minor damage from a tub leak. Guided us through whether a claim to our insurance should be filed or not and offered a ton of cheap tips to resolve our minor issue without needing to file anything. Didn't even charge us anything for the time, assessment and amazing advice. Super friendly and knowledgable. I will 100% come back to PuroClean if I have any future water damage issues!

J C
Oct 7, 2017

I had the opportunity to work with Puroclean on some mold and water damage restorations jobs a few years ago. Mike is an upstanding and honest man. He'll fix you up right no matter the job.

Haylea Screeton
Jul 22, 2017

We had a pipe burst while on vacation, which left us with a very wet and moldy home to return to. Mike and his crew were wonderful to deal with and took so much stress out of a very stressful situation!!

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  • 1490 Quarterpath Rd, Williamsburg, VA 23185
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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