Pure Renovations - Ankeny, IA

Beware of these people!!! They start up many dba companies and change the name and contact information of these companies (verifiable through Iowa Secretary of State website). Highly unprofessional, didn’t have the experience or tools necessary to do the job. The owner- Dustin Kile also has a rather lengthy criminal history, including felony theft charges. I hired them when Dustin was under the company name Mr. Iowa Fix It, they had no clue what they were doing and cost me hundreds of dollars in materials and were asking me to provide them with money up front to rent tools that they did not have (this was after the job had already began). After unsuccessfully attempting to resolve the matter peacefully, I was left with no choice but to take them to small claims court, the judgement was in my favor and two years later they still have not paid a dime! I absolutely would NOT recommend doing business with these people! *** Dustin- I have the judgment order against you, all of the original emails (including you admitting liability and offering to reimburse me for damages your company caused- in the beginning prior to ignoring me), copies of the original google reviews for Mr. Iowa Fix It, copies of certified letters attempting to collect on the judgement and photographic evidence of the damage caused by you and your helpers. You have threatened me with suing for slander in the past and I will remind you that I am within my legal rights to give an honest review of your services and inform others of your negligence and irresponsibility. I have already won a case against you in small claims court which you failed to appear for.

I hired a company who assured me that they had experience laying carpet and had experience with moisture barrier carpet padding as well (verifiable in emails and messages exchanged prior to being hired). If this wasn’t the case, the job should not have been accepted. The judgement is against Dustin Kile and against Mr. Iowa Fix It which was a dba company of Kile Investments, Inc owned by Dustin Kile. I never said I was asked for tools, I said that I was asked to front the money to rent tools (specifically a carpet stretcher and seam iron). If you are admitting your mistake and that there is a judgement against Mr Iowa Fix It then why aren’t you doing the right thing and paying what you owe? This will be my last communication here. I am not breaking any laws and am within my rights to share my experience with others, just because the company name isn’t the same doesn’t mean anything, it is still another dba company of Kile Investments, Inc (verified with an attorney). I will NOT have my freedom of speech rights threatened!

Hired this place when it was still “Gutter Dads”. Scheduled a time with them, they never showed. Called and gave the excuse of family emergency. I can forgive that once, but I assume if I never called they never would have reached out. Scheduled a second appointment, did not show again. This time they did call with some excuse, but not for several days after the appointment. Scheduled a third one (third time’s the charm, right) but it wasn’t even an appointment. They just said “yeah we’ll try to get there this week”, but as you can probably guess, they did not show again. I would recommend using literally any other gutter service.

I do not recommend these ppl, I made an appt on Monday, didn't hear anything when it was after the appt, I ended up calling to see where they were at, she says they had a veh breakdown, I get it that things happen, but when u make an appt for an estimate, then dont call, very inconsiderate, not professional, so she says we will come out tomorrow same time, which was Tues....totally no word, call nothing as to why u didn't show up again...so I'm done with them and will never recommend them to anyone