Happe Homes LLP

We recently purchased a Happe Homes ranch plan. We did not build with them as it was completed prior. From the initial showing through closing all of our interactions with Happe have been excellent very easy to work with. The craftsmanship and materials used are very good, way above average for a spec home.

We've been in our Happe Home 5 years. We purchased a "spec" home so there was no customization we could do but it was brand new. We've had a mostly a positive experience with our home over these past 5 years. Our master bedroom floor makes a quite loud/annoying "creak" when you walk on it and you can hear it down in the living room. It's not a pleasant sound from a new house for sure. We brought this floor creaking issue up during our warranty period and the Happe warranty specialist basically told us we'd have to live with it (not ideal but we've learned to live with it). We tried those screws that go into the subfloor that are supposed to help floor squeaks and those did not work. This has probably been the biggest pet peeve of ours over the last 5 years!

Our deck was not flashed correctly and leaked water in through the basement window but they were able to address that issue fairly quick. Apparently, it wasn't flashed correctly when the deck was built and connected to the house.

The carpet and padding used throughout the house must be cheap as it crackles sometimes when you walk over it after vacuuming. I assume it's the carpet padding that is the issue but it's just a minor nuisance at this point.

The bathroom faucets Happe (or plumbing company they contracted) used are really cheap and lasted only about a year. The handles on each of them started to get so stiff when you turn them it was not good. We ended up just replacing them.

We haven't really experienced many issues with drywall cracks except for a little drywall cracking in the master bathroom that we were able to touch up so it wasn't a big deal.

This was my first build with Happe Homes and it went great! Everyone involved was excellent to deal with and my clients are extremely happy with their new home.

Happe Homes built our house and we could not be more with the end result of our home. Day 1 Jake Happe and Bill Junod met us on the lot and described the vision and the process of building a home. When the owner takes the time to meet with you personally you know he is vested in the quality and commitment of his company. With help from Erin and Sierra to fine tune the touches of the house and the guidance and transparency they offer during the building process was great. Then to add the site superintendent Rylan who was spot on when it came to running the project and humored every comment and question we had and resolved issue we identified in a rapid manner. We couldn't ask for a better experience. THANK YOU.

We loved working with Happe Homes on our custom home build in Van Meter! It is beautiful and the process was as seamless as a new home build could be. We appreciated our customer service representative, Sierra, and our site superintendent, Stephen. They were there to answer any questions along the way. I would highly recommend Happe to anyone looking to build!

thanks to everyone at happe homes for building our dream home! you guys were a dream to work with! sierra, erin and rylan - y’all rock!!

Theyre building in our neighborhood and they actually helped fix an issue created by our builder. They communicated with us better than our builder ever did. I would recommend using them if you're looking for a new build.

Literally no way this isn’t 5 star review from every one else. I’m so happy to be in a Happe home. Pun intended. But they really are amazing. So happy I have this home.

We were thinking of moving and building. We reached out to Happe Homes and they answered all of our questions promptly! We changed our minds due to family obligations. Highly recommend!

Worked with Happe on a charity event, they were extremely helpful and super supportive of our organization. They build beautiful quality homes!

A great company. Happe really stands by there work. Through the build process the are knowledgeable an detail oriented. There warranty is top notch and everyone goes above and beyond. I can’t say enough good things about my expense with Happe Homes.

Excellent customer service. Not to mention they build absolutely BEAUTIFUL homes! I hope I can work with them in the future when it is time for my dream home!

Bill went above and beyond to show us options for our home we didn’t even know were possible. He took the time to actually show the different results in finished homes that all looked amazing instead of just showing samples, pictures or drawings. This really helped visualize what our finished product would be.

We have been looking at building a home and are in love with the homes that Happe has built. My friend lives in a Happe home and swears by their work. She said that they are easy to work with and have always been very professional. We will definitely be using Happe when the time comes to build.

Had the best experience with Happe! They helped in our house hunt to work with us on lots we were interested in for a new build, and then went above and beyond on design to tailor a layout to our growing family. Professional, creative, and treated you like an important member of their own family and not just a “client” on the books. Great service!

Worked with Bill from Happe Homes on a consult for a kitchen remodel. Bill was professional, responsive and help see our vision while also providing expertise. Highly recommend Happe Homes for any of your home building/renovation needs.

Jake and his staff were very professional. We always had timely communication from everyone involved. I am happy with the quality and would recommend them to anyone.

Enjoyed working with the staff at Happe Homes, very professional, timely, and knowledgeable! We recommend building with Happe Homes if you’re looking for quality.

The whole staff at Happe has been wonderful to work with from start to finish! Definitely recommending Happe to all my friends and family!

We have been looking into building a home for the first time and Happe Homes has been so responsive and professional and have answered all of me and my husbands questions. Without a doubt we will be going with Happe Homes.

We had such a great experience from start to finish with Happe Homes! We wanted to create our dream home, they immediately understood our vision and made it come to life! The process was painless and done in a timely manner. We have received sooo many compliments and recommend Happe Homes to everyone!!

Absolute best customer service, hands down! Built a Raleigh floor plan with them and they met all needs such as customer care, kept on schedule and the quality was great! We look forward to telling our friends about Happe homes.

This company is building my sons home, they are doing a wonderful job! They have been so helpful working with them and getting them through the building process. Highly recommend!! Can’t wait to see the finished project!

We have lived in our Happe Home for 3 years now, and still love it! Great process, wonderful variety of selections, and quality materials. Couldn’t be happier.

We built a home with Happe Homes and couldn’t be happier!! They were professional, took pride in their work and great follow through!! We love our home!!!

Happe Homes built our three bedroom, two bathroom ranch with an unfinished basement. From the beginning to the end, my husband and I could not have been more impressed. Our initial consultation gave us all the confidence we needed to take the next steps in building our home.

The team at Happe Homes is competent and friendly. We were most impressed with their level of craftsmanship in every stage of the built. (See pictures.)

Working with Happe Homes was an overall great and fun experience. After hearing horror stories from friends and family about other builders, we found much relief in our decision to work with Happe Homes. 10/10 would recommend.

Pros:
- Free consultation with knowledgeable builder specialists, great visuals and full transparency

- Flexibility in all regards, plans, sizes, layout etc.

- 4-hour free consultation with their in-house interior designer

- Clear breakdown of the main stages of construction

- Regular walkthroughs, electrical and trim

- Built was finished ON TIME despite bad weather and some material delays.

Cons:
- Our point of contact wasn’t always responsive. We had to follow up on the same email twice multiple times. Although I will note that Happe Homes send out an email explaining that they were in the process of rearranging staff roles to resolve the issue. So we didn’t even need to bring it to their attention. I’m sure by now they have more manpower.

They build great homes. Tough to get their attention when busy. Staff was very kind...They threw in a few freebies too!

I own a spec-built home by Happe, built in 2018. The quality and workmanship is not great. Fit and finish on trim and wall paint and exterior were poor. We had major septic issues that needed to be resolved in our first tyeat in the house. Also HVAC wiring was off causing a slew of service visits before someone figured out the actual issue, and general quality control (inspector found a roof vent wasn't installed and instead the hole was just roofed over!). The Happe warranty team was generally helpful but they were slow to resolve problems, and blamed their subcontractors. Spoiler, bad subcontracting is why there are so many warranty issues. Toward the end of our 11 month warranty, Happe became much harder to work with and even combative in discussions to fix things we had already discussed and agreed upon. Would I choose to build another home with Happe? No.

We have had several issues with HAPPE Homes. Below are just a few of the main ones but not all the items, list is too long.
1) Communication
b. Return of emails
c. Most emails were not returned from HAPPE Homes until 2 weeks later and after 2 follow-up emails that were sent
d. Jake not meeting because he did not want to hear the issues within his company
e. One employee verbally telling you one thing and another employee several weeks later tells you something different
f. Communication between Happe and their vendors
i. Addendum to upgrade insulation, was not relayed to installer
f. Was told that installation would start the next day, 1-week later installation install started

2) Poorly Planned
a. Scheduling of work to be done
i. 5 weeks after purchase agreement was signed electrician started work
ii. 2 weeks after electrician plumber started
iii. 1 week after electrician HVAC started
iv. 2 weeks after HVAC first house inspection
v. 9 days later second house inspection
vi. Was told garage door was going to be installed the next day to keep us out, 7 weeks later it was installed
b. Takes a normal house to be built from 145 to 160 days from ground up
i. This house was already framed prior to purchase agreement
ii. We were in day 110 after purchase agreement when cancelation was accepted
1. Insulation was just starting
2. During cancelation meeting Customer Service Rep agreed that it would be another 3+ months before completion
3. We have been told installation is 2 weeks, painting 1 week, and then we can close 45 days later
a. If things line up correctly, which we do not think will considering the past, that means it will take the house going from purchase agreement (framing) to completion in 7 months

3) Poorly Executed
a. Installation installer put in wrong R value in walls
i. HAPPE Homes not willing to fix the issue even though it was in the
addendum contract with agreed cost
b. Basement tub installed without installation between it and the
outside wall
c. Plumber had to break a 2-foot by 2-foot concrete hole in floor to
install tub
i. Was told this would not be filled in.
ii. House inspection made them fill it in due to radon
d. Wall built on top of Sump Pump
e. HVAC pipe blocking doorway so you cannot open a door
f. No attic access to half the house, was told that there would not be
one
ii. House inspection forced them to put one in

As I said this is just a few of the issues we ran into. We finally met with Jake Happe after we gave them our cancellation of purchase agreement. Jake was nice but stuck with his people and did not want to hear us comment about communication issues within his company. During our meeting we found out that they did not realize the garage door had not been installed until the Friday before our meeting, 5 weeks after they told me it was going to be installed the next day. I brought up why they did not know and that started an issue that boiled down to bad communication between the contractor and HAPPE and within HAPPE Homes. After our meeting and Jake hearing all of our concerns he decided to let us out of our contract, but it cost us several thousands of dollars. Even with the cost we are glad we are out because we saw further issues down the road, completion of the house and warranty. We suggest not to build with them. We have also talked to other Happe Homeowners, and they have run into similar issues and are having a heck of a time with their warranty work.
New meaning for HAPPE: Homes Are Poorly Planned & Exectued

My son's town home is beautiful. Happe Homes worked hard to get it finished in time for him to move in before starting his new job transfer in Des Moines. He has enjoyed the home now for 3 years.

We have been in our Happe home for 60+ days and are extremely satisfied with their product. The quality is second to none! We built from scratch by picking one of their floor plans and modifying to our needs. The staff walked us through the process step by step and it never felt too overwhelming. They gave us all the information needed to make the right decisions for us. Erin was amazing to work with and helped us make our design vision come to life. Chris, although dually representing us and Happe, was always fair and informative. He always put our questions first and we trusted his expertise. Happe has been extremely responsive in the few, small hiccups we’ve had since moving in and got them fixed right away. We can’t say enough good things about this builder. If you’re thinking of building, we HIGHLY recommend this amazing builder.

We are very pleased with our home and so glad we went with Happe! The whole team was very helpful throughout the entire process. We started with one of their floorplans but made changes. Chris and Bill were very accommodating and worked with my wife and I to come up with a great plan that fits our needs. To pick out the finishes, Erin was really fun to work with. There are a lot of decisions that need to me made and she walked us through everything without being pushy. During the build, we had a great experience with our project manager, Troy. The whole team has been responsive and helpful since before we bought our house and after. We feel so strongly about Happe Homes, that my parents are also having a house built by them. Highly recommend!

Bought a new Happe Home spec in Waukee and have loved our experience! Found our home close to them putting finishing touches. Luckily pretty much all the finishes are things I would have selected. We’ve been in our home for 5 months now and had little to no issues. All minor things that come with any new home purchase. Their warranty team is super responsive. Advantages using HH - one year home builder warranty, free moving up to 8 hrs, friendly owners/employees, quality products and tasteful finishes.

My husband and I have just moved into our beautiful new home and we absolutely love it! We expected the building process to be a little overwhelming, but every person at Happe Homes made sure we had a wonderful experience. Whenever we had questions or concerns, we were answered quickly and always in a helpful and pleasant manner. We had fun customizing our home without feeling overwhelmed and always feeling heard in what we wanted. The work itself is impeccable! As someone who is a bit of a perfectionist, I am beyond thrilled with how everything has turned out! I am so grateful that we chose to work with Happe Homes and they have given us this beautiful new home that we get to grow our family in.

The realtor Chris is very rude...he acts above everyone. Very cheap products used. The windows are absolutely a concern . They use a paper thin house wrap over the plywood that seeps Condensation. Rotten walls possible all over town behind the siding. Framers slap staple the wrap one when it clearly states use cap staples in the install instructions. Tiny leaks all over. Would not recommend this company. The owner is always on vacation posting on media.

We rented a newly built townhome from Happe Homes and stayed there for about a year and a half. We had okay experiences with their customer service/management/maintenance teams, but found they were difficult to get a hold of at times. When we moved in, they still had excess materials stored in our garage, the doorbell didn't work, master shower didn't work, and birds were living the bathroom vent. About two weeks after reporting these issues, they were taken care of, but expected it to happen faster since they were working a street over. The townhomes were cheaply built and semi-expensive for the quality of work. We could hear every conversation our neighbor had on the other side of the bedroom wall. We contemplated subleasing/breaking lease multiple times because of this, but didn't in the end because the location was so good. The finishes look good from afar, but when you really look at their work, it was just poor. Walls were scuffed/had holes around outlets/light switches, paint was splotchy, floor was not level/was wavy, and drywall was not straight at corners.

Our journey with buying a new house started completely different than it started, and that was a good thing! Building a house seemed insurmountable and not for us but I made the call anyway just to see our options. From day one, I felt like there was always someone holding our hand and educating us. It didn’t feel like we were left on our own to figure out, Happe Homes already had the teams in place to take us through the process. Even when there were hiccups, it got figured out and their customer service was on point at every turn!

Our biggest concern with building a new house was that we would end up with a cookie cutter home that looked just like everyone else’s. We love older homes because of the character but throughout the process Happe Homes consistently reminded us that we could customize almost anything and we did; the options of finishes seemed endless. We ended up with an absolutely beautiful home that is totally Pinterest worthy and is exactly what we wanted. The teams were amazing at making our new home perfectly unique in a way that we had no idea that was possible!