- Caldwell
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Slate Roof
About the Business
What people say about “Pugs Life LLC - Handyman Service”?
Customer feedback reveals a mixed sentiment regarding the services provided. While some customers express high satisfaction with the quality of work and the results, others report significant issues with communication and service reliability. Specific complaints highlight unresponsiveness to messages and unmet commitments. Despite the positive experiences shared by some, the serious concerns raised by others create a more critical overall perception of customer service and reliability.
What Users Like The Most
- We had Christmas lights put up and they did a fantastic job! My wife was very very happy.
- I cannot thank him enough for all the help. He has helped with many projects from my staircase to my kitchen cabinets.
What Users Like The Least
- He said he would text me by the following day with an estimate. That was a week ago.
- Beware Don’t Use This Guy!! Where do I start about how terrible Jay is?
Recommended Reviews
We had Christmas lights put up and they did a fantastic job! My wife was very very happy. The house looks fabulous! Thank you for a wonderful job! I highly recommend!
I was looking for someone to build a small cabinet to replace one that had been ruined in a water leak. Jay came to my house, took measurements, and was sure he could match my existing cabinets. He said he would text me by the following day with an estimate. That was a week ago. I texted him after four days to ask if he was still working on the bid, and he ignored the text. Seriously...if you don’t want to do the job, or are not capable, just say so.
Beware Don’t Use This Guy!!
Where do I start about how terrible Jay is? He claims to be a handyman, but nothing could be further from the truth. When I was out of town on an extended business trip my wife hired him to do a few simple projects around the house that were suppose to be easy and should not have taken very long, if I was there, I could have finished them in a couple hours tops.
The projects were replacing a hinge on our carport attic pulldown ladder, reinstall an existing banister on our staircase, and cut a small 4’ long 6” around limb off a tree in our backyard. Sounds pretty simple and quick to do right, well let me tell you he took serious advantage of my wife and charged her $355 for these 3 simple projects.
He ended up damaging our stair railing, and he did NOT install the hinge correctly on our attic pulldown ladder. My wife pulled the attic ladder down after he had left and it would not go back up. It sat there down for over two days before he finally came back over to look at it, by the way all he made was excuse after excuse as to why he couldn’t come over right away and fix his screw up.
When he finally did come over all he did was take a long rod and push the hinge where it locks out and push the stairs up. This was not a fix it was a lazy man’s way to make the problem go away because he didn’t want to fix it correctly. Also, when he did come over instead of knocking on our door to tell us he was there to fix the pulldown ladder he just put them up and left, we have this on video from our Ring doorbell.
He is a lazy flyby night no good handyman. Trust me you DO NOT want to hire this guy. I’m guessing the good reviews you see for him are probably friends that wrote reviews for him. STAY AWAY from him I cannot stress this enough!!
- Caldwell
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Slate Roof