Providence Fire Restoration

Had a smoke damage issue at my house. Called PFR. They put me in contact with their PM Tim C. Helpful, knowledgeable and caring to say the least. Within 48 hours their team was on site cleaning everything and anything that was potentially damaged. They even cleaned more than expected. Very professional and courteous workers. Respected my property like it was their own. No question if you have a loss there is no other company to reach out to. Thanks again guys .

After experiencing a devastating house fire, PROVIDENCE FIRE RESTORATION (PFR) was a beacon of hope. Shane Howe, Owner of PFR and team arrived promptly, assessed the damage thoroughly and worked tirelessly to restore our home to greater than its former glory.
Kris Bernier, Project Manager on this job, was knowledgeable, incredibly professional, very attentive to detail and kept us informed throughout the entire process. Thanks to PFR’s team, Bobby Costa, Joe and Rodney who always showed up early mornings and worked diligently to get the rebuild job done in a timely manner. Everyone was always pleasant. PFR understood the assignment and executed the work with conviction!
Thank you from the bottom of our hearts to Shane Howe/PFR team and Kris Bernier for your expertise and compassion as we were able to return to our lives with minimal disruption.
We love PFR and team for restoring our house into a beautiful home again!❤️
*Providence Fire Restoration (PFR) is an experienced full service restoration company and we highly recommend PFR for ALL of your restoration services.

Rana & Orlondo Valles,
East Providence, RI

These guys are terrible at what they do and they are unprofessional I will never recommend them again I honestly wasn’t happy with the services they had they were swearing up a storm and smoking weed pens in the house this is the most unprofessional company I’ve ever dealt with if you use these guys be careful they are thieves and stole a gold chain !

This company is extremely unprofessional and rude they have no common courtesy to other people I will never use their services again the job wasn’t completed the way it was suppose to be and also they stole a gold chain and was smoking weed pens in my house I had to hire a new company to complete the job they left half way done to leave me in further damage later on

Amazing people!! Fixed my wall and installed my stained glass window and windows. New roof and tile floor. They drywalled and painted the living room, sanded and urethaned the floor!! New cupboards and countertop! I feel safe again!Great job!!! They know their stuff!! When they say they’re coming get ready!!!♥️ Thanks !!

Do not hesitate to sign this company for your rehabilitation needs!!! 10/10 absolute stand up members from the laborers to the owner. All my questions were answered. They saved me from endless frustration after a large property I owned had a fire. Outstanding communication and craftsmanship. I can not say enough, dont even consider another company these people turned a soot and ash to Gold.

PFR was great to work with. We own a duplex and had a fire on tenant side which was a total loss. We had to move due to smoke damage. PFR did the cleaning on our side of the house and got us back in very quickly. I hired them to do the rebuild as I was so impressed by them thus far. They actually took care of everything for me, from the rebuild to dealing with the insurance company and my mortgage company. I had them do some work on my side of the house since they were already there. They did a wonderful job to say the least. Everyone I dealt with, from Shane and Bobby (my PM) to all the guys working and cleaning and building, etc, was really nice and super friendly. They went above and beyond for us, and I so appreciate them. I would recommend them to anyone and everyone. Thank you PFR!

The PFR team was a pleasure to work with. They made sure our home restoration was exactly how we imagined it and more. Using quality materials and exceptional craftsmanship we were able to return to a beautiful home. We appreciate everything PFR has done for us and would recommend them to anyone who has faced a house fire and is in need of a major restoration.

PFR was instrumental through the entire restoration of my fire-damaged investment property. At each stage of the project, the management and staff have been very professional and responsive to all my needs. They successfully drove the project to completion and were able to meet all the deadlines and the budget set by the insurance company. PFR is skilled in dealing with both insurance companies and loss adjusters so if you need a comprehensive project manager to restore your property, look no further. They understand the constraints of a client being in a difficult situation such as fire loss and work with you every step of the way. Tori and Tim have been superb and my project manager, Gil, have done an incredible job. Thank you, PFR!

I highly recommend this company and I would hire them if needed again! Quality craftsmanship and they went above and beyond to make my project perfect. Super nice staff. The end project was gorgeous! I’m so glad I went with them. Thank you!

PFR was wonderful to work with at each stage of the restoration process. We had significant water damage to our home following the January storms. PFR was able to come out the next day and begin work. They did an amazing job putting the place back together, stopping the water from infiltrating and drying out our house. The crew they sent over was really knowledgeable about what needed to happen to restore the property, what could be salvaged, and how to mitigate the losses. They were super easy to work with and finished the job ahead of schedule.

I would recommend and use them again for any disaster restoration.

Providence Fire Restoration did a great job on my house that caught on fire May 19th 2023. They went above and beyond for me and my family. I would refer them to any one I know.

My house was recently involved in a fire situation. The runoff and TOXIC SOOT was left in my yard. When I inquired about clean up I was blown off.and told to do it myself and that we had no claim. Guess what? My insurance said to file a claim. I will NOT be using them, ever.

I could not be more pleased with providence restoration company and their employees, hopefully I won't have another event but I would call them again in a minute.

The best restoration company in the area! The team is extremely profesional, easy to work with. They get the job done right and they get it done fast. Highly recommend!

Wolf in sheep's clothing.

They come in when you are at your lowest and most venerable and paint a picture of a caring and knowledgeable staff. Very poor planning, uncontentious and when you express that your are not satisfied, they will cut their losses and leave your home in shambles. There are other companies out there, please reconsider before calling PFR.

Showed up at my home after a fire; so while fire Marshall was telling me I needed someone to board it up, they were there. Initially, I was happy with their service. One month later as we are trying to get the house ready for rebuilding, the boards put on the roof were not sealed (just nailed in) and have become warped. Water is now entering the home from an inch gap between these boards. Since they charged for the initial board up, I thought they would guarantee their work, but no. I called and the project manager, Derek, laughed at me, said no that they are not going back out there, and to call someone else to do it. So buyer beware- you’ll pay thousands for a one day job with no warranty.

Incredible service and the best part is when they say they will show they did. Very professional and respectful of the property.

After we had a leak in our master shower that damaged our kitchen, we called providence fire restoration. They came and reassured us that everything was going to be fine. That they would handle everything and make sure our kitchen was perfect again.

George was our main contact and he walked us through everything, he calmed our nerves when we were afraid of what the next steps were or when things were going to be in ( covid threw a wrench in deliveries)

All of the sub contractors that they used were professional, knowledgeable and beyond reliable.

We could not be more pleased with the process and the final outcome.

We highly recommend providence fire restoration for any of your household repairs / restoration needs.

This is an awesome company who helped us after our basement flooded last year. I cannot say enough about their level of professionalism and their concern over our situation. Their rates were reasonable and they did an excellent job. I would definitely hire them again, but certainly hope I never have to!

after a fire at my house this volture came up pretending to care, when they were cleaning the house i was told to put everything i wanted to save in a room, after i did that these pos stole everything anyway, if you have a fire at your house be very careful of these thieves, they will steal everything.

These guys are seriously the absolute best in the industry! They are fast, reliable and take care of everything imaginable. We had an emergency sewage backup in our neighborhood and they couldn't have taken better care of us! I would 100% recommend them to anyone.