*********USE THIS COMPANY! *************
Search no more- you have found a LOCAL, respectable, trustworthy, reasonable roofer. Our experience with Proformance was absolutely perfect- the customer service and quality of work were truly out of this world.
First, I must disclose that my grandparents have a unique roof- both flat as well as traditional shingle. Unfortunately, they had fallen victim to another "local" (unnamed) roofing company a few years earlier- the company promised they have experience with flat roofs and took a lot of their hard-earned money up front. Unbeknownst to us, the unnamed-company made several mistakes- they changed the pitch of the flat rood to slant *towards the house, they botched the replacement of doors, they even left exposed 2x4s. My grandparents tried to reach the unnamed company (who still operates in OKC), but no one would return their call.
My grandparents did not mention their awful experience to us (family) for a couple years, I think they were afraid to admit they had been taken advantage of by a roofing company. Eventually the passing of time + mistakes made (pitch slanting towards the roof, exposed 2x4s, etc) caused substantial damage to my grandparents roof- water damage to rafters, drywall in the garage, and other structural damage.
Enter the professionals at Proformance Roofing. The owner, Harlan, personally showed up to do the estimate and listened patiently as my grandparents explained their frustrations, their concerns, and their hesitation. Harlan showed my grandparents each of the issues caused by the previous company, explained the damage, and explained how he suggested fixing it. Due to a lack of insurance, my grandparents needed time to gather funds for the roof- but Harlan offered to start the roof at their convenience- and even did a courtesy temporary repair while the gathered the funds. He truly earned my grandparents trust- which is not an easy task.
Before the roof could commence, we unexpectedly lost my granddad. My now widowed-grandma was uncomfortable making big purchases and decisions, but Harlan walked her through all potential decisions.
When the time came to put the roof on, the Proformance team showed up on time, worked quietly, and cleaned up quickly. Harlan kept my grandma in the loop through the entire process, showing her the damage caused by the faulty roof put on by the unnamed company, explaining how the changes made would prevent future damage, and repairing the structural issues caused by the unnamed company.
The repaired/new roof was spectacular- a true demonstration of craftsmanship and attention to detail. Proformance even came back a few weeks later to deal with some birds who were nesting in drains on the flat roof.
I realize this review is abnormally long- but I cannot say enough kind words about Proformance and the owner, Harlan. Their professionalism, courtesy, work product, and on-going care for their customers is truly out of this world and a rarity in an area of business that is not known for honesty and integrity. It is so refreshing to have the opportunity to do business with a LOCAL business owner who stands behind his work product and can earn the ongoing trust of the community. Send everyone you know to Proformance Roofing- I trust them with my very own grandma.