Logo of Professional Roofing LLC

Professional Roofing LLC

  • Kent
  • Commercial Roofing
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Professional Roofing LLC, located in Kent, Washington, we pride ourselves on our versatility and technical expertise in the roofing industry. Our services range from emergency roof repairs and waterproofing to skylight installations and gutter cleaning. Whether managing residential projects or larger commercial undertakings, we are equipped to handle complex jobs from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency of work set us apart.

We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Our dedicated team is committed to maintaining a reliable workflow, allowing us to navigate the intricacies of each project seamlessly. With a focus on thorough project coordination, we are here to transform your roofing needs into reality, serving Mine Hill Township, NJ, and the surrounding regions with pride.

What people say about “Professional Roofing LLC”?

Customer feedback is predominantly positive, highlighting the professionalism and quality of work from the roofing company. Many reviewers appreciate the timely communication, efficient service, and respect shown by the teams during installations. Moreover, several customers noted their satisfaction with the thoroughness of the crews and the quality of materials used. However, there are significant concerns regarding customer service, particularly related to missed appointments and lack of communication, which have left some customers frustrated.

What Users Like The Most

  • Extremely professional & respectful to us and our property.
  • They were the fastest to come out and inspect.
  • Used the best materials on the market and spent the time to make sure the job was done right the first time.
  • Great communication, free inspection, got quote within 24hrs.
  • Everyone at the company was professional and great to deal with.

What Users Like The Least

  • They didn't show up for my appointment.
  • They didn't call me to let me know they wouldn't be showing up.
  • These roofers are very unprofessional.
  • Cristina called me to let me know that the repairman Jorge will be an hour late.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Chris McAfee
Feb 17, 2024

5+ company
From the initial quote to installation Cristina’s crews were top-notch. Extremely professional & respectful to us and our property. Quality work all around! If you need your roof repaired or replaced this is the company to use!

Ryan Doll
Feb 1, 2024

Really great family ran roofing company. Have now used them two different time's, the first time as i was attempting to do an install on my own roof when i noticed them on a neighbors roof. So i poched them at the end of the day for some last minute support and they were all over it! Then last month when the winds came through a tree took out part of my shed. Not only were the cheapest out of all 3 quotes, they were the fastest to come out and inspect. Once i gave them the green light to go they were at my house and done within 4 days! Highly recommended!

Ralph Thompson
Jan 26, 2024

I have had roof work done with other large roofing companies and they always cut corners just to get the job done so they could move to the next. Professional Roofing did just the opposite. They showed up when they said they would used the best materials on the market and they spent the time at my house to make sure the job was done right the first time. I highly recommend Professional Roofing and I personally would use there services again in the future.

Daniel Kingshott
Jan 23, 2024

We've used them twice now, once on a big project and most recently an emergency repair. Both times Roberto and his team did a fantastic job.

Marge Ham
Jul 22, 2023

They had a problem with the metal, dents and scratches, so they didn't just put it on. But got new with a rush order. They did a great job, love my roof. Also cleaned and replaced attic insulation.

Ellie Kingshott
Jan 12, 2023

This team worked their tails off in the high heat of summer. Great to work with. Great job done X2 for our property. Recommending to all!

Garbie Carver
Sep 25, 2021

This is the most unprofessional company I have ever dealt with. They didn't show up for my appointment.. They didn't call me to let me know they wouldn't be showing up or would be late and and they didn't answer their phone when I called to try and find out what was going on

JR Coyote
Jul 15, 2021

I needed chimney repair and mossy roof/gutter cleanup. Great communication, free inspection, got quote within 24hrs, decided to book, professional crew and work, they cleaned up afterwards and everything looked great. I will definitely use them again in the future. Highly recommended!

Joe S.
Jun 12, 2021

I love my new roof! I got 4 estimates before choosing Professional Roofing as the company to go with. The cost was reasonable and the products they use are high quality. Everyone at the company was professional and great to deal with. They arrived on time every morning and cleaned up every night before leaving. I highly recommend Professional Roofing LLC.

Young
Oct 27, 2020

Really recommend this company. I contacted them because I had roof damage due to a dead tree a month ago. Actually, many other roofing companies refused the job because it is not just about the roof and looks complicated like the image, but this company looked to have confidence and gave me a very honest and reasonable estimate. After the contract with them, they took care of my roof even before starting the job, and fixed it perfectly soon like the following image. What's more surprising was that, after finishing the job, they blew and clean all leaves on the roof and all backyard where are a total mess because the typhoon had caused the tree to fall. It was not even the area they contracted and repaired. I also found they fixed and glued a broken siding as well that I didn't mention. I was totally satisfied with their perfect and professional service. Really appreciate meeting this fantastic company!

Francine Way
Aug 21, 2020

These roofers, Cristina Velazquez and Jorge Martinez, are very unprofessional. Following an inspection, they had me review and sign a 4-page contract that accompanied an email with a service window of 9 am to 1 pm. Because the roof repair appointment originated from a home inspection report, I scheduled the home inspector to come towards the end of the roofing service window. This was 1 week before the actual repair was scheduled to take place.

At 5:40 pm the day before the service day, Cristina called me to let me know that the repairman Jorge will be an hour late. When I reminded her of the 9-to-1 window promised in her email and that I already scheduled the home inspector to come towards the end of that window, she then said he will be by at 9 am as originally planned. Around 9:20 am the next day when Jorge was still a no-show, I called Cristina only to be told that Jorge will be by closer to 10. There was no phone call and no apology issued for being late and causing cascading troubles with the home inspector, even after I told her that I would have scheduled the home inspector to be later if the roofers had told me that they will be finished later. She did say the work will still get done at 1 pm, but at that point I've already lost confidence that this roofer will not rush through my repairs. Though I was very disappointed by this display of unprofessional behavior, I called my home inspector and through some pleading, was able to get the home inspector rescheduled to come later. I told the roofers this, and they didn't even show up at the 10 am mark that they promised. No notification or apology for having troubled others so much. Only a passive-aggressive email 1.5 hours later defending themselves.

There are other roofing services in the area. Stay away from these flaky folks who can't even abide by their own contract and promises. If you want your job to be done on time and correctly, you will be better served by any of their competitors. You will appreciate being spared poor attitude and lack of customer service from Professional Roofing LLC.

Alyssia Jaynes
Nov 18, 2019

My family and I were very impressed with the way our roof turned out! We had our home roof repaired and a separate building on our property completely replaced. They did an excellent job matching the color of the shingles and the job looked seamless! Jorge M. and the rest of the crew were very friendly, professional, and efficient. I highly recommend!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Kent
  • Commercial Roofing
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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