- 1321 Central Ave S D, Kent, WA 98032
- Financing Available
- Free Estimates
- Slate Roof
- Green Roof
- TPO Roof
About the Business
At Eco Water Restoration, we pride ourselves on our versatility and technical expertise in managing both residential and commercial projects. Located in Kent, Washington, we specialize in roof skylight installation and repair, as well as gutter installation. Our comprehensive range of services allows us to tackle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is committed to delivering durable, high-quality results that provide long-term value for our clients.
We understand the importance of organization and consistency in our work, which is reflected in our attention to detail and reliability. Whether you are dealing with water damage or looking to enhance your property with new skylights, we are equipped to handle your needs with professionalism and care. With a focus on thorough project coordination, we ensure that every aspect of your project is managed effectively, allowing for seamless execution and peace of mind.
What people say about “Eco Water Restoration”?
Customer reviews for Eco Water Restoration largely reflect a positive sentiment, with many praising the company's prompt and professional service in response to water damage emergencies. Clients highlighted the team's thorough communication, timely arrival, and effective handling of insurance processes, making a stressful situation more manageable. Although one review expressed severe dissatisfaction regarding billing practices and service quality, the overwhelming majority of feedback points to a reliable and efficient service. Customers appreciated the respectful treatment of their homes during the restoration process and the clear explanations provided throughout. Overall, Eco Water Restoration is recognized for its excellent customer service and commitment to quality.
What Users Like The Most
- The crew was professional, responsive, and truly exceptional.
- Their communication was outstanding, answering evening text messages.
- Eco Water Restoration was quick to respond and treated our home with respect.
- They coordinated with a plumber to fix the pipe, and the repairs were completed properly.
- The team did a thorough job and minimized further damage.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Eco Water Restoration – Absolutely Top Notch
We had a dishwasher leak that led to water damage in both our kitchen and the downstairs ceiling and wall. I called Eco Water Restoration right after getting the leak stopped, and they had someone out the very next morning. From start to finish, their team was professional, responsive, and truly exceptional.
Ivan arrived first and was incredibly thorough. He took detailed measurements, tested our ceiling for asbestos (which came back negative), and got the process moving quickly. Serge and his helper came shortly after to remove the damaged ceiling and wall downstairs and set up commercial-grade drying equipment in a sealed containment area. They also removed our dishwasher and opened the wall behind it to ensure proper drying.
Bailey handled most of the ongoing work and was fantastic throughout. He regularly monitored moisture levels and communicated clearly every step of the way. He discovered that water had also spread underneath the kitchen tile, including under the dishwasher, the fridge, and a section in front of that area. He tented off the entire kitchen and carefully removed all the affected tile before continuing the drying process.
They also did an outstanding cleanup job after every visit, leaving everything tidy and safe. Bailey even helped us with a plumbing issue along the way, which his company covered, and followed up afterward to make sure everything was still in good shape.
Their office kept both us and our insurance company up to date with clear communication and equipment cost tracking. Now that everything is fully dried and the job is complete, we can honestly say this was one of the best service experiences we’ve ever had.
Huge thanks to Ivan, Serge, and especially Bailey. Eco Water Restoration is professional, trustworthy, and highly recommended.
Horrible experience. All these 5 star google reviews must be bogus.
They completely misrepresented their services. They left the place a mess. They claimed that their charges were covered by insurance. The insurance company found redundant and bogus charges all over their invoice. They absolutely refused to discuss their bill with my insurance company and threatened me from day one.
This type of service is ripe for taking advantage of homeowners and take advantage they did. Find someone else no matter how desperate you are.
Ivan & his crew were professional and kind. They took great care with the containment area and protecting our floors. Witnesses also complimented the clean cuts of drywall. They also helped move furniture and were easy to communicate with. Makes a very tough situation easier to deal with.
- 1321 Central Ave S D, Kent, WA 98032
- Financing Available
- Free Estimates
- Slate Roof
- Green Roof
- TPO Roof