Professional Contractors Group Bonito springs florida

Good 3.0 (6 reviews)

426 Portsmouth Blvd, Portsmouth, VA 23704
24/7 Emergency Repairs
Licensed & Insured
Warranties Offered
Metal Roof
Slate Roof

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Professional Contractors Group, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Based in Bonito Springs, Florida, we offer a comprehensive range of services, including roof installation, replacement, inspection, vent installation, and waterproofing. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of organization and consistency in delivering durable, high-quality results.

Our commitment to attention to detail and reliability sets us apart in the industry. Whether you are looking to enhance your home or undertake a large-scale commercial project, we are dedicated to providing long-term value for our clients. Our ability to navigate intricate jobs thoroughly reflects our dedication to excellence in every aspect of our work.

What people say about “Professional Contractors Group Bonito springs florida”?

Customer feedback is predominantly negative, highlighting significant issues with workmanship and customer service. Many reviewers express frustration over unreturned calls and incomplete or poor-quality work, particularly with roofing projects. Although a few reviews praise the company for their professionalism and quality, the overwhelming sentiment points to serious dissatisfaction. Communication appears to be a major concern, as several customers report that the owner fails to respond to inquiries after the job is completed.

What Users Like The Most

During the time that they were working on it, the guys were very polite and cleaned up as they went.
Jimmy is more than an excellent contractor - he's honest, a man of integrity!
PCG did a wonderful job of meeting our expectations and of providing us with a quality product, a new roof and a 10-year labor/parts guarantee on all materials installed.

What Users Like The Least

They couldn't get that right either. The owner...refuses to answer any calls or texts regarding the horrible workmanship.
They will not answer the phone and the mailbox is full!
He does no return calls, bad customer service after paying to have your roof installed.

Services: Roof Inspection Roof Coating Roof Skylight Repair Roof Leak Repair Roof Water Damage Repair Tile Roofing Green Roof Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Average 3.0

Out of 6 reviews

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Michele Staskey

Google review

Jul 12, 2018

Do not do any business with this company!!!!!! Don't even hire them to screw in a light bulb. They couldn't get that right either. The owner, Jimmy Garcia, (who professes to be a Christian man), refuses to answer any calls or texts regarding the horrible workmanship that his company did. We paid over $15,000 for his company to do the roof and siding on our house a year ago. The siding is falling off on 2 sides of the house and is wavy on another side of the house. "Why is it wavy?" you ask. Because his workers put holes in my attic and there is nothing to support the siding. Also, a security light that his workers hung is pulling the siding down. Again, there is nothing to attach it to. Why is this company still in business?!!

I filed a complaint with the Better Business Bureau over a month ago. Still nothing has been done. He won't even respond to them. The next step, unfortunately, will have to be an attorney.

Travis Benitez

Google review

Jun 25, 2018

Wish I could add pictures. Jimmy Garcia and his team did my roof in beginning of April 2018 and now all I have is leaks. They will not answer the phone and the mailbox is full!
BBB will be contacted today as well as board of contractors. They are going through Norfolk and VB with half done work leaving holes in your roof. Do Not Use his price does not mean quality work!

Maureen Johnson

Google review

Apr 5, 2018

Mr Garcia installed my roof and every thing was fine. He indicated that he registered my architectural GAF roof and I have yet to receive warranty papers. Since the roof have been installed, he does no return calls—bad customer service after paying to have your roof installed. I will continue try to contact him; I may have go to the licensing board. I don’t know what else to do. If anyone reads this review and can help, please let me know.

Valerie Reese

Google review

Jul 26, 2016

We had Professional Contractors Group replace the soffit and facia and put up gutters on our house. It was a really big job as our house is really tall . It took them several days to complete, but the end result looks great, a lot of nice details. During the time that they were working on it, the guys were very polite and cleaned up as they went. We were really pleased with Jimmy ' s communication throughout the whole job.

Anthony Paul Trace

Google review

Jul 20, 2015

Jimmy is more than an excellent contractor - he's honest, a man of integrity! He takes great care of our home and my family. He has my respect and my business for as long as he's in business.

I recommend Jimmy to every friend, family member, and neighbor that ever needs any kind of work done properly, promptly and of the highest quality.

Eric Martin

Google review

Mar 28, 2013

PCG did a wonderful job of meeting our expectations and of providing us with a quality product, a new roof and a 10-year labor/parts guarantee on all materials installed, and we've had no complaints with them, or their ownership. In fact, our friend in another part of town also hired PCG and their home has been professionally taken care of. In fact, I would describe their services as nothing less than what they claim to be, Professional.

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