Professional Contractors Group Bonito springs florida
- 426 Portsmouth Blvd, Portsmouth, VA 23704
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “Professional Contractors Group Bonito springs florida”?
Customer feedback is predominantly negative, highlighting significant issues with workmanship and customer service. Many reviewers express frustration over unreturned calls and incomplete or poor-quality work, particularly with roofing projects. Although a few reviews praise the company for their professionalism and quality, the overwhelming sentiment points to serious dissatisfaction. Communication appears to be a major concern, as several customers report that the owner fails to respond to inquiries after the job is completed.
What Users Like The Most
- During the time that they were working on it, the guys were very polite and cleaned up as they went.
- Jimmy is more than an excellent contractor - he's honest, a man of integrity!
- PCG did a wonderful job of meeting our expectations and of providing us with a quality product, a new roof and a 10-year labor/parts guarantee on all materials installed.
What Users Like The Least
- They couldn't get that right either. The owner...refuses to answer any calls or texts regarding the horrible workmanship.
- They will not answer the phone and the mailbox is full!
- He does no return calls, bad customer service after paying to have your roof installed.
Recommended Reviews
Do not do any business with this company!!!!!! Don't even hire them to screw in a light bulb. They couldn't get that right either. The owner, Jimmy Garcia, (who professes to be a Christian man), refuses to answer any calls or texts regarding the horrible workmanship that his company did. We paid over $15,000 for his company to do the roof and siding on our house a year ago. The siding is falling off on 2 sides of the house and is wavy on another side of the house. "Why is it wavy?" you ask. Because his workers put holes in my attic and there is nothing to support the siding. Also, a security light that his workers hung is pulling the siding down. Again, there is nothing to attach it to. Why is this company still in business?!!
I filed a complaint with the Better Business Bureau over a month ago. Still nothing has been done. He won't even respond to them. The next step, unfortunately, will have to be an attorney.
Wish I could add pictures. Jimmy Garcia and his team did my roof in beginning of April 2018 and now all I have is leaks. They will not answer the phone and the mailbox is full!
BBB will be contacted today as well as board of contractors. They are going through Norfolk and VB with half done work leaving holes in your roof. Do Not Use his price does not mean quality work!
Mr Garcia installed my roof and every thing was fine. He indicated that he registered my architectural GAF roof and I have yet to receive warranty papers. Since the roof have been installed, he does no return calls—bad customer service after paying to have your roof installed. I will continue try to contact him; I may have go to the licensing board. I don’t know what else to do. If anyone reads this review and can help, please let me know.
137 locals recently requested a quote
- 426 Portsmouth Blvd, Portsmouth, VA 23704
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
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