- 426 Portsmouth Blvd, Portsmouth, VA 23704
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
At Professional Contractors Group, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Based in Bonito Springs, Florida, we offer a comprehensive range of services, including roof installation, replacement, inspection, vent installation, and waterproofing. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of organization and consistency in delivering durable, high-quality results.
Our commitment to attention to detail and reliability sets us apart in the industry. Whether you are looking to enhance your home or undertake a large-scale commercial project, we are dedicated to providing long-term value for our clients. Our ability to navigate intricate jobs thoroughly reflects our dedication to excellence in every aspect of our work.
Customer feedback is predominantly negative, highlighting significant issues with workmanship and customer service. Many reviewers express frustration over unreturned calls and incomplete or poor-quality work, particularly with roofing projects. Although a few reviews praise the company for their professionalism and quality, the overwhelming sentiment points to serious dissatisfaction. Communication appears to be a major concern, as several customers report that the owner fails to respond to inquiries after the job is completed.
- During the time that they were working on it, the guys were very polite and cleaned up as they went.
- Jimmy is more than an excellent contractor - he's honest, a man of integrity!
- PCG did a wonderful job of meeting our expectations and of providing us with a quality product, a new roof and a 10-year labor/parts guarantee on all materials installed.
- They couldn't get that right either. The owner...refuses to answer any calls or texts regarding the horrible workmanship.
- They will not answer the phone and the mailbox is full!
- He does no return calls, bad customer service after paying to have your roof installed.

Do not do any business with this company!!!!!! Don't even hire them to screw in a light bulb. They couldn't get that right either. The owner, Jimmy Garcia, (who professes to be a Christian man), refuses to answer any calls or texts regarding the horrible workmanship that his company did. We paid over $15,000 for his company to do the roof and siding on our house a year ago. The siding is falling off on 2 sides of the house and is wavy on another side of the house. "Why is it wavy?" you ask. Because his workers put holes in my attic and there is nothing to support the siding. Also, a security light that his workers hung is pulling the siding down. Again, there is nothing to attach it to. Why is this company still in business?!!
I filed a complaint with the Better Business Bureau over a month ago. Still nothing has been done. He won't even respond to them. The next step, unfortunately, will have to be an attorney.

Wish I could add pictures. Jimmy Garcia and his team did my roof in beginning of April 2018 and now all I have is leaks. They will not answer the phone and the mailbox is full!
BBB will be contacted today as well as board of contractors. They are going through Norfolk and VB with half done work leaving holes in your roof. Do Not Use his price does not mean quality work!

Mr Garcia installed my roof and every thing was fine. He indicated that he registered my architectural GAF roof and I have yet to receive warranty papers. Since the roof have been installed, he does no return calls—bad customer service after paying to have your roof installed. I will continue try to contact him; I may have go to the licensing board. I don’t know what else to do. If anyone reads this review and can help, please let me know.
- 426 Portsmouth Blvd, Portsmouth, VA 23704
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.