- Winnsboro
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
What people say about “Precision Construction”?
{
"summary": "Customer feedback about the company's services is mixed. While many clients praise the quality of work, professionalism, and effective communication during the project, there is a significant concern regarding customer service and responsiveness after the job is completed. Several reviews highlight instances of ignored calls and emails, leading to frustration among customers, particularly in cases of unsatisfactory repairs. Despite the positive experiences shared by many, the serious complaints regarding poor communication and unresolved issues make the overall perception cautious.",
"liked": [
"The quality of workmanship and attention to detail exceeded my expectations.",
"They were able to fix all of the damages caused to my house by hurricane Helene.",
"Rick and Kayley made this process effortless, easy and they moved quickly taking care of all aspects.",
"Stephen and his team are friendly and knowledgeable.",
"The crew showed up on time and worked hard and meticulously, leaving things better than when they came."
],
"disliked": [
"They are not returning any of my dad’s phone calls to try and figure this out.",
"I have sent messages for months asking for at least a portion of my money back and they have flat out ignored me.",
"They didn’t properly install the boots in my roof which has caused leaks with all the rain.",
"They removed trim from my gable, and have tried twice to repair it with no success.",
"This whole ordeal has even affected his mental health."
]
Recommended Reviews
I am writing to document my experience with the roofing services provided by your company. General Manager Rick Hamlet initially performed repairs at my residence, which unfortunately were not executed to a satisfactory standard. Despite subsequent attempts to rectify the issues, including a second round of repairs, the quality of the work remained deficient, as evidenced by displaced shingles. I contacted owner Stephen Bishop, who had previously offered direct assistance, but received no response through phone calls, text messages, or email. Given these experiences, I strongly recommend that potential customers thoroughly review the company's performance history before engaging their services. In this instance, I was unable to conduct my usual due diligence due to recent surgery, and the unsolicited approach by Mr. Hamlet. While I did receive a partial refund for the initial substandard work, the unresolved issues with the roof persist.
Following yesterday's review, I was contacted by the owner, Stephen Bishop, who indicated that a technician would be dispatched today. Mr. Bishop subsequently oversaw the completion of the work personally, ensuring its quality. This demonstrates a significant commitment to customer satisfaction. I hold Mr. Bishop and his company in high regard. My intention was simply to ensure the work's proper execution. Thank you, Stephen, for your integrity..
Beware! Screws up jobs and then ghosts the client!! My father, Joe Jurovcik hired this company based on someone else’s recommendation to do his vinyl siding after the hail storm. LONG STORY very short. His crew put a roofing nail in his air conditioner line. It ended up costing him 5k in repairs and they are not returning any of my dad’s phone calls to try and figure this out. He’s elderly and on a fixed income and can’t afford repairs this high. This whole ordeal has even affected his mental health.
Beware of using these guys. I had them come out to do work on my house after the hurricane. I prepaid for a portion of the work. It still to this day has not been done. I had to hire another company to finish the job. I have sent messages for months asking for at least a portion of my money back and they have flat out ignored me. I absolutely do not recommend this company.
Company Locations
Head Office
Branch Offices
- Winnsboro
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured