- 185 King St, Elk Grove Village, IL 60007
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Powerhouse”?
{
"summary": "Customer feedback on Powerhouse Restoration is decidedly mixed. While many reviewers praise the company for its excellent service, professionalism, and effective communication, there are significant concerns raised by others regarding dishonesty and poor follow-through on commitments. Some customers reported being misled about reimbursements and experiencing communication breakdowns, leading to frustration and distrust. The company has a solid reputation among satisfied clients, but the serious complaints highlight a critical aspect of customer service that needs improvement.",
"liked": [
"Glen and his team are great. They were always easy to work with and guided me every step of the way.",
"Amazing service and knowledgeable workers and staff, the quality of work came out perfect as well as finishing ahead of schedule!",
"Powerhouse Restoration is a 5 STAR COMPANY that we recommend to anyone!!!",
"They took care of everything with the house insurance and house repairs too. Such a relief to not have to play phone tag with the insurance.",
"Powerhouse Restoration totally put my mind to ease quickly let alone my theater in the basement."
],
"disliked": [
"Owner Glen Hankins failed to repair roof work in a timely manner and lied about reimbursing over $3000 in damages.",
"This company is a scamming organization that collects money from the insurance and refuses to do the work.",
"Made an appointment to come check out some water damage... he literally never called me back.",
"His
Recommended Reviews
If you are thinking of using Powerhouse Restoration DON'T! Owner Glen Hankins failed to repair roof work in a timely manner and lied about reimbursing over $3000 in damages. What's more, Glen Hankins agreed THREE times to pay the approved damages and said the check was being processed. He even apologized for the delays on multiple occasions and promised it would be taken care of asap. All lies. I have never been lied to and given the run around by any other business in my life. Both myself and fiance were told by owner Glen that "the check is on the way." His delay tactics and pure dishonestly represent Powerhouse Restoration. Save yourself money and time and find a different repair company...one with integrity.
Glen and his team are great. They were always easy to work with and guided me every step of the way. I would use him and his team on my next claim.
Amazing service and knowledgeable workers and staff, the quality of work came out perfect as well as finishing in ahead of schedule!
- 185 King St, Elk Grove Village, IL 60007
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof