- Santa Fe
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
About the Business
What people say about “Pompei's Home Remodeling Inc.”?
Customer feedback is mixed regarding the service provided. While some reviews highlight excellent customer service and knowledgeable staff, others express concerns about high pricing and perceived unfair practices in the construction industry. The communication is praised for being effective across various channels, but some customers feel that the pricing strategies, particularly 'surcharges' for certain clients, are problematic. Delivery of services appears to be an issue for some, contributing to an overall cautious sentiment.
What Users Like The Most
- Great service on the phone, email, and in person.
- Steve is very knowledgeable and will point you in the right direction if he doesn't know or offer that service.
What Users Like The Least
- I have a small kitchen, and the quotes vary drastically, with one being almost double the others.
- We face having to pay these 'surcharges' or not make the lists.
Recommended Reviews
Steve Pompei, who has a good reputation as a contractor, quoted me $100 000.00 to replace my kitchen cabinets while 2 other companies quoted $45 000.00 (I have a small kitchen). We live in a time when a lot of us have become vulnerable to the greed of society, especially in the construction world. Here, in Santa Fe, the wealthy Californians who have migrated to New Mexico, are paying "surcharges" to become clients or be placed on top of the lists as they are waiting for their renovations or building projects. The rest of us face having to pay these "surcharges" or not make the lists. We may also find ourselves bumped from the lists after a long wait period. Yes, a person may charge whatever they choose, there is nothing unlawful about this, but I would qualify this to be unethical. This way of doing business has been adopted by the large companies in the country who, last year, have made the biggest profits in decades. Shall we ask the question: is it ok to do something just because you can? We are having to function with an inflation which is, in large part, created by greed rather than by the consequences of the pandemic. Disheartening
Great service on the phone, email, and in person. Steve is very knowledgeable and will point you in the right direction if he doesn't know or offer that service.
- Santa Fe
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof