Logo of Pinkston-Tadd, Inc. Roofing Services

Pinkston-Tadd, Inc. Roofing Services

  • 407 Industrial Dr, DeKalb, IL 60115
  • Residential Roofing
  • Financing Available
  • Slate Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At Pinkston-Tadd, Inc. Roofing Services, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial roofing projects. Located in DeKalb, Illinois, we specialize in a comprehensive range of services, including roof replacement, waterproofing, and repairs for various roofing types, ensuring that we can tackle even the most complex challenges with confidence. Our well-coordinated team is committed to delivering durable, high-quality results, emphasizing organization and attention to detail in every project we undertake. Whether restoring a historic theater or addressing the unique needs of a flat roof, we approach each task with a focus on long-term value for our clients. Serving Mine Hill Township and surrounding regions, we are dedicated to completing projects thoroughly, ensuring that every aspect is managed with precision and care.

What people say about “Pinkston-Tadd, Inc. Roofing Services”?

The overall sentiment from customer reviews is highly positive, highlighting exceptional customer service, prompt communication, and thorough project management. Customers appreciate the company's quick responses and attention to detail, particularly in challenging situations. The proactive approach in providing solutions and maintaining affordable pricing is frequently praised. Reviewers specifically mention the ease of communication and readiness to assist, creating a positive experience throughout the roofing process.

What customers highlight

  • Dan Ritchason is a unicorn. Friendly, responsive, prompt, prepared -- he thinks critically and creatively.
  • While seeking roofing proposals, one call to Pinkston-Tadd brought about a rapid response and site visit.
  • They are very quick on their bids, very personal, and very professional.
  • They care about their customers, hands down.

What customers mention as negative

Not mentioned in available reviews.

Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 4 reviews
5 stars
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Show first:
Ashley Ford
Jul 7, 2024

We have a flat roof (residential). It is HARD to find roofers who will work on a flat roof, and we spent years trying to find someone who could stop our leaks for a price we could afford. Dan Ritchason is a unicorn. Friendly, responsive, prompt, prepared -- he thinks critically and creatively, offers options, preserves components that are working well in order to keep costs down, follows through with 3rd-party inquiries without reminders, and communicates helpful information without making you beg for it.

If there's a problem, you'll hear from him within 24 hours, and he'll have it solved within 3 days. For the 1st time since we moved in 10 years ago, our roof doesn't leak. We have talked to many, many roofers over the years. Dan and his Crew are the real deal; their communication is top notch, and their work is fast, effective, and affordable.

The REES (Theatre)
Oct 1, 2019

We are an historic theater in Northern Indiana undergoing a restoration effort. While seeking roofing proposals, one call to Pinkston-Tadd brought about a rapid response and site visit from Chandler Harnish. We recognized they were focused on providing the best application for our building along with competitive pricing.

Andrew P
Nov 16, 2016

Excellent company! I have used them for a few jobs now. They are very quick on their bids, very personal, and very professional. Their work, and employees, go above and beyond expectations! Very highly recommended! I worked with Chandler and he was amazing and very easy to get ahold of, which I even better. Thank you again for all you have done!

Steve Martin
Nov 2, 2016

We are a small electrical contractor in northern Illinois; Steve Martin Electric, inc. Pinkston-Tadd called on us to fix a small issue at one of their projects. They were doing everything in their power and responsibility to provide the service they had promised their customer. All in all, I'm assuming, this was a small job for them, yet they even had guys from the office there to make sure things were done right. It was humbling for me to see this attention and thorough project management....frankly, on a small job. They care about their customers, hands down. They clearly have systems in place to ensure jobs go smoothly and to delight their customers.

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