- 7710 N Freya St, Spokane, WA 99217
- Commercial Roofing
- Financing Available
- Free Estimates
- Green Roof
- Flat Roof
About the Business
At Perrenoud Roofing Inc., located in Spokane, Washington, we specialize in a comprehensive range of roofing services, including emergency roof repair, roof inspection, roof vent installation, and roof waterproofing. Our expertise allows us to manage both residential and commercial projects with a high level of technical proficiency. We understand the complexities involved in roofing work and are dedicated to delivering durable, high-quality results that stand the test of time. Our well-coordinated team prides itself on organization and attention to detail, ensuring that every project is executed seamlessly from start to finish.
We recognize the importance of reliability in our industry, and our consistent approach has earned us recognition for our commitment to excellence. Whether addressing urgent repairs or conducting thorough inspections, we are equipped to handle the unique challenges that each project presents, providing long-term value for our clients in Spokane and the surrounding regions.
What people say about “Perrenoud Roofing Inc.”?
Customer feedback for Perrenoud Roofing is overwhelmingly positive, emphasizing excellent service, timely communication, and high-quality work. Many reviewers highlighted the professionalism and friendliness of the staff, noting that jobs were completed on schedule and with attention to detail. The company is praised for its fair pricing and the thorough clean-up after jobs. However, there are some concerns regarding responsiveness to issues post-installation, with a few customers expressing frustration over unresolved damage claims.
What Users Like The Most
- The staff was polite and friendly, the guys were very clean and friendly with our dogs.
- Pleased with the communication and quality work on my new roof.
- They hit all the marks - safety, customer service, attention to detail, craftsmanship and clean-up.
- Keven got our project scheduled quickly and efficiently and we ended up with a new beautiful roof.
- Steve did a fantastic job repairing my old garage door.
What Users Like The Least
- It has now been over a month since I advised them of the damage. All I've gotten is the run around.
- Their response I should repaint under gutter - paint unknowingly peeled.
- We received no response until we received a summons from their attorney.
- The doors do not close properly and are not square with the frame.
- They tried fixing it to no success until they replace vent.
Recommended Reviews
We had a small repair due the wind. Estimator came out just as scheduled (which is a rarity in today's environment). Gave us very reasonable estimate and put us on the schedule. The repair person also showed up when scheduled and got the job done in a short amount of time and exceeded out expectations!!!!
The staff was polite and friendly, the guys were very clean and friendly with our dogs. They went over our yard at least 5 times, that I saw, with there magnets to make sure no nails were left to hurt us or animals. They were also the best priced!!! I won't need them for years, but I will recommend them for years.
While I am happy with the product and installation. My Azek deck and railings were damaged during the tear off of our old roof. Three boards had to be completely replaced as there were chunks missing out of them, and 14 others were scratched from dragging material across them and using a snow shovel to move material around.
It has now been over a month since I advised them of the damage. They had somebody come out and look at it, and I presented them the invoice and proof of payment that I had to pay to fix my deck. All I've gotten is the run around for several weeks. Now I can't get a response at all.
Unfortunately, I will now have to explore other options for recovering my losses.
5/15 Update: The owner initially demanded I remove my review in exchange for being reimbursed for the damages. I refused, but they have now finally reimbursed me for the initial costs.
The time I had to spend over the past 2 months fighting to get this resolved is ridiculous.
Final update 7/24
You had been back from your vacation for a week when I reached out a second time to ask somebody to get back to me (again). I was told, "Our production manager will call you." More time passes, and then he comes out and looks at it. More time passes with no word . Then you're on vacation again. When all was said and done, it took way too long to address this issue. Communication is key, and if I had received callbacks or responses to my text messages, I probably would have allowed more time before I found my own contractor.
Regarding the contract, your contract specifically, states that you're not responsible for damage to driveways, sidewalks and flower beds, this was my expensive Azek deck and I explained to you that I was not comfortable with roofers, installing and voiding the warranty for my deck.
Best of luck to you.
- 7710 N Freya St, Spokane, WA 99217
- Commercial Roofing
- Financing Available
- Free Estimates
- Green Roof
- Flat Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Perrenoud Roofing Inc. offers free estimates. You can request one by calling them at 509-483-7100 or filling out their online request form.
2. Are warranties offered by the company?
Yes, they offer warranties, including a 50-year non-prorated material warranty from GAF Materials for their 'Lifetime Roof System' installations.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Perrenoud Roofing Inc. has a 4.4 out of 5 stars rating based on over 100 reviews.
1. What services does the company offer?
Perrenoud Roofing Inc. specializes in all types of roofing, including asphalt, tile, slate, membrane, metal roofing, seamless gutters, and coatings. They also offer garage door services.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Perrenoud Roofing Inc. provides emergency repair services for roofing, gutters, and garage doors.
4. Does the company offer eco-friendly accreditations?
No information found.