Logo of Perras Ace Inc

Perras Ace Inc

  • 31 Perras Rd, Lancaster, NH 03584
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Green Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Perras Ace Inc, located in Lancaster, New Hampshire, we pride ourselves on our extensive range of services tailored for both residential and commercial projects. Our expertise encompasses roof replacement, repair, and skylight installation, as well as gutter cleaning and maintenance. We are equipped to handle complex jobs from start to finish, ensuring that every detail is meticulously managed. Our team is recognized for its organization and consistency, delivering high-quality results that stand the test of time. Whether you require flat roofing solutions or soffit repairs, we are committed to providing durable outcomes that add long-term value to your property. We serve Mine Hill Township and surrounding regions, coordinating projects with precision to meet your specific needs. With our technical proficiency and a well-coordinated approach, we are ready to tackle any challenge that comes our way.

What people say about “Perras Ace Inc”?

Customer sentiments are mixed regarding this hardware store. Many reviews highlight the exceptional service, helpful staff, and well-stocked inventory, creating a positive shopping experience. However, there are serious complaints about rude behavior from some employees and poor customer service during critical transactions. Communication issues have also been noted, especially when customers felt misled about product availability. While several customers are loyal and appreciate the convenience, the negative experiences mentioned raise concerns about the overall customer service quality.

What Users Like The Most

  • The people are so helpful, courteous, and welcoming.
  • They Did an Outstanding Job! Plus They Refill Propane Tanks.
  • Everyone here is so nice and helpful and a joy to talk to!
  • Employees are very helpful and knowledgeable.
  • The staff will help you find what you need and tell you what the best to buy.

What Users Like The Least

  • I was told 'get out of my store'... the newbies are rude and not trustworthy.
  • My wife received very poor customer service.
  • She was not getting the help she needed.
  • Attitude from the staff left a bad impression.
  • I was skipped in line and overcharged.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 18 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
coopdawg
Jun 26, 2025

The worst experience ever! I was oddly skipped in line ok fine, then overcharged by 5$ fine, now the attitude.
I was told "get out of my store" " my license plate must be red white and blue" -

First off I'm a native Nhampshirite
Secondly, I won't ever be back in your store, punk!
And thirdly reviews like this; KARMA for your actions. The old man there was always nice and helped answer questions, the newbies are rude and not trustworthy.

Kevin Wallace
Apr 21, 2025

Definitely the first place to check for all hardware and home needs!
Not only is the store well laid out and well stocked, the people make every trip worthwhile! Kyle and Russ are exceptional for their professional and good nature. Just visit once and you'll be a fan too!

Jonathon Dodge
Dec 5, 2024

The people are so helpful, courteous, and welcoming. It makes it easy to walk back through the door and do business with them each time.

David Hurlbutt
Jul 17, 2024

We had all of our questions answered. We are considering a major purchase were very pleased with the service we received

Jr Paquette
May 4, 2024

I Purchased a Weber E-310,
3 Burner Grill Assembled.
They Did a Outstanding Job!
Plus They Refill Propane Tanks.
Alway's Great Professional Store Assistance!

Jackie Iodice
Oct 3, 2023

They usually have every product i need vs my more local hardware store. I'm greatful for the better hours, especially on the weekends

Brandon Giuda
Jul 27, 2023

I have purchased from this store for years now with OK service. Today, my wife made a special 25 minute trip because they said they could match Cabot stain because they are a Cabot dealer. She had just come from Aubachon Hardware in Lancaster, where the service was excellent, but they are no longer a Cabot dealer. Not only did my wife receive very poor customer service, but they also could not match the color because of some equipment problem. On top of it all, after my wife called me saying she was not getting the help she needed, I called the store and spoke with another younger guy who said he would help out. My wife called me back and I could hear the young guy being argumentative and when I called the store back, management gave the phone to him and he argued with me also, rather than shutting up and apoligizing. And no management intervention calling him out for his poor customer service. My wife and I have owned very successful customer service businesses for 33+ years, and the service today was poor. So OK, the young guy who doesn't know how to apologize because they could not take care of a customer's needs, just caused Perras to lose a customer that used to spend a decent amount there every year.

Ernest A. Roy Sr.
Sep 25, 2022

I shopped there to get repair parts and being in a hurry the staff will help you find what you need and tell you what the best to buy and cut pipes to fit if the ones you have to buy are too long to fit.

Erik Levasseur
Jul 21, 2022

Good, needed a 10 day registration for a side by side, on a Sunday, and they were open (only ones in the area for it.

Steven Learned
Jun 3, 2022

For a smaller store, the variety of items is amazing. Staff is always friendly, and the party store across the parking lot is a plus, too!

Sean Rebelo
May 24, 2022

We just moved to stark Nh from mass and popped in for a few things for our little farmhouse and wow! Everyone here is so nice and helpful and a joy to talk too!

S
May 13, 2022

Local place . Quick and easy to grab things when I need them. Also love that they have another store on property. Offers candles and gift items

Warren Bennett
Sep 13, 2021

I needed a 6. in. Culvert 20 ft. long. I checked with the first sales woman if they stocked such a thing. Took her just a minute to find one, get the price for me and away I went to out back. The worker quickly directed me to the product and was VERY HELPFUL in helping me load the 20 footer into the back of my Ram pickup. He jumped right in the body and secured it nicely with my straps. Everyone was very pleasant and knowledgeable in their work. I really appreciate all their help and will definitely be back
The price was fair as well!
Thanks again!

JimBob XCityguy
Jul 23, 2021

always good service and products. went to other Lancaster hardware store and they wouldn't fill my LP tanks two different occasions. First time said it might thunder and lighting. Skiy was clearing and rain stopped. 2nd time Said it needed re testing. Wrong. Perras found the actual date and filled it both dates actually.

KEITH MORRISON
Jun 5, 2021

Excellent hardware and building supply company. All employees are very helpful and knowledgeable. A great place for high quality products and paint.

Cherylann Cerato
May 2, 2021

Best hardware store closest to Stark, and the most convenient - -The staff is so helpful and friendly, and you may run into a neighbor or two

Amy Lynne
Jan 5, 2021

The workers are very pleasant...the ones I've had the opportunity to deal with anyway. The layout is kinda small, but they seem to have everything you might need. Pricing a little high on some things, but haven't paid anything too outrageous in price. (I don't think anyway.) It's very convenient for my location. I shall return...

Just An Ordinary Girl
Nov 8, 2020

Claudette was wonderful. She was super helpful, friendly and knowledgeable. She got the guys she worked with to help us with our mailbox today, by getting them to cut us a piece of lumber to its size. I don't know the guy's name but he was also wonderful and helpful. Will go back again! Thank You!!!

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  • 31 Perras Rd, Lancaster, NH 03584
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Green Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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