Perras Ace Inc

We had all of our questions answered. We are considering a major purchase were very pleased with the service we received

I Purchased a Weber E-310,
3 Burner Grill Assembled.
They Did a Outstanding Job!
Plus They Refill Propane Tanks.
Alway's Great Professional Store Assistance!

They usually have every product i need vs my more local hardware store. I'm greatful for the better hours, especially on the weekends

I have purchased from this store for years now with OK service. Today, my wife made a special 25 minute trip because they said they could match Cabot stain because they are a Cabot dealer. She had just come from Aubachon Hardware in Lancaster, where the service was excellent, but they are no longer a Cabot dealer. Not only did my wife receive very poor customer service, but they also could not match the color because of some equipment problem. On top of it all, after my wife called me saying she was not getting the help she needed, I called the store and spoke with another younger guy who said he would help out. My wife called me back and I could hear the young guy being argumentative and when I called the store back, management gave the phone to him and he argued with me also, rather than shutting up and apoligizing. And no management intervention calling him out for his poor customer service. My wife and I have owned very successful customer service businesses for 33+ years, and the service today was poor. So OK, the young guy who doesn't know how to apologize because they could not take care of a customer's needs, just caused Perras to lose a customer that used to spend a decent amount there every year.

I shopped there to get repair parts and being in a hurry the staff will help you find what you need and tell you what the best to buy and cut pipes to fit if the ones you have to buy are too long to fit.

Good, needed a 10 day registration for a side by side, on a Sunday, and they were open (only ones in the area for it.

For a smaller store, the variety of items is amazing. Staff is always friendly, and the party store across the parking lot is a plus, too!

We just moved to stark Nh from mass and popped in for a few things for our little farmhouse and wow! Everyone here is so nice and helpful and a joy to talk too!

Local place . Quick and easy to grab things when I need them. Also love that they have another store on property. Offers candles and gift items

I needed a 6. in. Culvert 20 ft. long. I checked with the first sales woman if they stocked such a thing. Took her just a minute to find one, get the price for me and away I went to out back. The worker quickly directed me to the product and was VERY HELPFUL in helping me load the 20 footer into the back of my Ram pickup. He jumped right in the body and secured it nicely with my straps. Everyone was very pleasant and knowledgeable in their work. I really appreciate all their help and will definitely be back
The price was fair as well!
Thanks again!

always good service and products. went to other Lancaster hardware store and they wouldn't fill my LP tanks two different occasions. First time said it might thunder and lighting. Skiy was clearing and rain stopped. 2nd time Said it needed re testing. Wrong. Perras found the actual date and filled it both dates actually.

Excellent hardware and building supply company. All employees are very helpful and knowledgeable. A great place for high quality products and paint.

Best hardware store closest to Stark, and the most convenient - -The staff is so helpful and friendly, and you may run into a neighbor or two

The workers are very pleasant...the ones I've had the opportunity to deal with anyway. The layout is kinda small, but they seem to have everything you might need. Pricing a little high on some things, but haven't paid anything too outrageous in price. (I don't think anyway.) It's very convenient for my location. I shall return...

Claudette was wonderful. She was super helpful, friendly and knowledgeable. She got the guys she worked with to help us with our mailbox today, by getting them to cut us a piece of lumber to its size. I don't know the guy's name but he was also wonderful and helpful. Will go back again! Thank You!!!