Logo of Pacific Insulation & Mold Remediation

Pacific Insulation & Mold Remediation

  • 1312 N Monroe St Ste.#145, Spokane, WA 99201
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Pacific Insulation & Mold Remediation, we specialize in a comprehensive range of roofing services, including installation, repair, maintenance, and emergency solutions. Our expertise extends to roof vent installations and water damage repairs, ensuring that we can tackle both residential and commercial projects with precision and care. Based in Spokane, Washington, we are dedicated to delivering durable results that stand the test of time. Our approach is rooted in organization and attention to detail, allowing us to manage complex projects seamlessly from start to finish.

We pride ourselves on our ability to adapt to the unique needs of each client, ensuring that every job is executed with the highest standards of quality. Whether you require immediate assistance or long-term solutions, our well-coordinated team is committed to providing exceptional service that adds lasting value to your property.

What people say about “Pacific Insulation & Mold Remediation”?

The overall sentiment from customer reviews of Pacific Insulation is overwhelmingly positive. Customers frequently highlight the company's excellent communication, prompt service, and knowledgeable staff. Many appreciate the timely delivery of services and the integrity shown by the team, especially regarding pricing adjustments. Customers feel well-informed throughout the process, and the quality of work, including cleanup, has received consistent praise. Overall, Pacific Insulation is highly recommended for insulation needs, with a strong emphasis on customer service.

What Users Like The Most
  • Their communication and attention to detail were excellent.
  • Gus quoted me a fair price over the phone for a 2 car garage attic.
  • The quote process was quick and efficient.
  • They were quick, efficient, knowledgeable and so nice.
  • I highly recommend this company because of the professionalism, high quality work and the excellent customer service.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 63 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Christopher Stevens
Jun 30, 2025

Excellent work! We had two other contractors come out and look at our insulation job -- one gave us an enormous price and then wouldn't return phone calls, while the other also gave us enormous price, whined about how complicated the job would be, and then wanted to schedule it out four months. Pacific came over within days of our phone call, did a take-off and explained the process in a half-hour, and scheduled us for three or four weeks out. When the day came, they were in and out in six hours, helped up understand how to file the rebates with Avista (which paid for 2/3rds of the job), and cleaned up after themselves. We couldn't have been happier with the work. Strongly recommend!

Benjamin Gaynor
Mar 1, 2025

It pays to work with the best - and in this case it pays 30% less.
Gus and John are fantastic to work with. I called them with a problem and they had it fixed in two days. Original bid was accepted and after the work was done they adjusted and took of 30%! That kind of integrity and honesty is rare these days. If you are on the fence about getting your insulation done, stop waffling around and give Gus a call. You will not be disappointed!

Brandon Behan
Feb 25, 2025

Pacific Insulation provides great service. We called to get a quote for blowing additional insulation into our attic and they were able to come out the next day to complete the job. Their communication and attention to detail were excellent.

Jake Aspenleiter
Dec 18, 2024

I had Pacific Insulation come and blow in cellulose in my attic to get it up to R49 and John and Joe did a great job. They communicated very well, and did a pretty good job cleaning up after, considering how messy the blow in insulation can be. They had the job complete in less than 2 hours, so super efficient. They even gave me a form to fill out for an Avista rebate. Thanks again!

Al Homoki
Nov 22, 2024

Great experience. Very knowledgeable and professional on the phone. Fast service, and incredibly friendly and knowledgeable technicians that did the work. I would highly recommend them for all your insulation needs.

LS R
Nov 12, 2024

Review of the insulation work for Gus with Pacific Insulation:
First of all John and Joe were very friendly and seem to work great together when insulating the attic. It was nice to work with experienced people about the concerns I had about my the attic with a very long cold air return tunnel as the ductwork. John explained what he was going to do and answered all my questions concerning ventilation and the ductwork. They cleaned up when the job was finished like it was when they got here. John also gave me some before and after pictures. Also John let me know that I did not need as much insulation over the garage and reduce the cost accordingly. Gus also gave me a military discount on top of that. I am looking forward to a warmer house in the winter and a cooler house in the summer. Highly recommend.

Thomas Mattern
Nov 8, 2024

The installers where great. Polite and explained what they were going to do to the detail. Thanks John and Joe and of course Josh

Heather Layco
Nov 8, 2024

Pacific Insulation was recommended to us by a family member and their communication was top-notch. They were knowledgeable and helpful. Their company came up to insulate our roof and did an inspection first, which is how we found out that our roof didn’t have proper venting. They didn’t charge us for the initial visit, even though they were there for well over an hour. If they had simply put the insulation in, we could’ve ended up with a moisture and mold problem, that would’ve ultimately damaged or destroyed our roof. Once we had the proper venting, they came back and completed the job. Thank you to their company for ensuring that we did not have a big problem on our hands in the future. They were timely, efficient, kind, knowledgeable, and wonderful to work with!
-Heather & Andrew

Nicholas Westberg
Nov 3, 2024

Had a terrific experience working with Joe and John to get a super difficult job done. We ended up having to pay more than quoted due to the unforseen complexities of working in a terrible crawlspace. Having said that, these guys were communicative, kind, and did incredibly careful work despite all odds being against them. An added bonus: they were tidier than any other contractors we've worked with.

I would trust this crew in my house anytime, and will always remember and appreciate the sacrifice they made to get this job done. It's rare to have such incredible communication and standards of quality, from the owner down the last guy on. I won't be shopping around if I ever need another job done.

Darrel Rae
Oct 30, 2024

I was very happy with the job the guys did. They know what they are doing. They got the job done fast. They cleaned up everything. Plus they are very nice.

Koree Farley
Oct 21, 2024

Can’t say enough positive things about my experience working with Pacific Insulation. Responsive, efficient, and super knowledgeable. I would absolutely use them again! 10 outta 10 experience. Thank you, Gus!

Brad Davis
Oct 17, 2024

Gus quoted me a fair price over the phone for a 2 car garage attic. He said it would be done in the afternoon 2 weeks later. His guys just left and everything was completed exactly as promised. Super friendly, good work, quick and efficient. Would choose to do it again.

Ryan Harrison
Oct 12, 2024

They came, they saw, they insulated. Nice guys to work with. Easy to talk to and schedule, clean and fast work, and pricing was clear with no surprises. Would work with them again!

shannon garcia
Oct 12, 2024

The quote process was quick and efficient. Gus was very personable and didn't mind I had to call him a few times when making the decision to book.

The guys did a great job insulating our home, shop, and garage. They clearly communicated about a delay which was greatly appreciated.

When they assessed the attic John advised I wasn't as low on insulation as originally thought and adjusted the cost to reflect that. Honesty is a great policy and this is a great company. If I have insulation needs in the future they will certainly be getting my business.

Shelby Harbison
Oct 8, 2024

I had pacific insulation come out and take a look at my attic. My insulation level ended up being fine and they recommended I leave it alone and offered advice on other ways to mitigate cooling and heat loss in the home. A company that tells you not to spend money is a good one!

Natasha Earle
Sep 24, 2024

This company was amazing to work with! They were quick, efficient, knowledgeable and so nice. They did a great job at explaining/helping me with my rebate too. I would totally work with them again, if the need ever arises!

Maria Morgan
Sep 13, 2024

I highly recommend this company because of the professionalism, high quality work and the excellent customer service their staff provides.

Terry Hontz
Sep 11, 2024

Recently we authorized Pacific to add some additional blown in insulation into our attic to bring us up to current codes. Some 10 years ago, upon inspection of our current home, we were told there was about 8-10 inches in our attic. We decided to add an additional 6-8 inches or so to bring us up to code and help with our energy expenses. When the work crew showed up at our home, took a look in our attic and did another measurement they asked why we wanted more insulation. We told them our long ago inspection showed the need for additional. We were then told by the Pacific guys we already had plenty, 14-16 inches, and any additional would most likely show little, if any energy savings. And the return on our money spent would be little or none. I told them I appreciated their honesty and they could expect a 5 Star Review from me. This is it. I highly recommend Pacific!

Josh Mottern
Sep 5, 2024

They were great to work with, very punctual and informative. They were very respectful, showed up got the job done quickly and efficiently. I highly recommend them, Gus was very knowledgeable and helped direct me into what my options were. John was very professional, answered all my questions and clearly takes pride in his work.

Fred Mulcahy
Aug 29, 2024

Very pleased with the work they did. Called Gus on a Thursday and they were there on Monday and did a great job blowing in insulation in our new garage. Thank you guys!

Jeff White
Aug 2, 2024

These guys are awesome! Stop looking for a quote and call them. They will get you taken care of. Great guys!

Patrick B.
Jul 31, 2024

1) They actually answered the phone when I called and when I had questions.
2) They informed me of their process and about the Avista rebate and brought me the forms to submit after.
3) They showed up on time, did what was discussed and cleaned up after.
4) The guys were great.
Yes, I would recommend them !

Carolyn Doty
Jul 23, 2024

Got a higher quote from another company with less R rating so I did a price comparison with Pacific. Not only saved money but got a better R rating for my attic space.

Phyllis Hawthorne
Jun 18, 2024

This is definitely a honest company. I had an appointment to have insulation added to my attic. They came over and inspected my attic to inform me that I was only 3 inches from the 14 inch requirement. They advised me that they would not recommend adding more insulation. They were so nice to say if I did add more, I would not see much return on my investment and that I would not qualify for the Avista rebate. If you are looking for a honest company, this is company I would recommend.

Stephanie Whitson
Apr 17, 2024

Great experience! Pacific Insulation added some much needed attic insulation to my house. They were fast and efficient and very nice people. They were very kind to my barking dog too. I appreciate their hard work and look forward to being much more comfortable in my home!

Rachael Bailey
Mar 29, 2024

Gus and his crew are wonderful to work with. Gus owner of ( Pacific Insulation)is professional, friendly and stands behind his word. No hesitation here!! Definitely recommend him to meet your Insulation needs!
R

cara deviny
Mar 27, 2024

Highly recommend Pacific for all your insulation needs! Gus’ guys were every bit of professional, timely, and detail oriented that I expected, which unfortunately is becoming increasingly all the rarer in this day and age.
Using them again for our next project. Hire Pacific and they will not disappoint! Went the extra mile for us, definitely satisfied customers!

Jason Froelich
Mar 15, 2024

Great! Very knowledgeable and helpful owner, extremely helpful staff. Couldn’t believe how quick the install was, wish I’d have done it sooner.

Judy Stafstrom
Feb 5, 2024

Similar to an earlier reviewer, John came out to blow in attic insulation but then told us that we already had enough insulation to not qualify for the rebate and that additional insulation would not get us much additional R value. We so appreciated his honesty and I'll be recommending Pacific to anyone who needs attic insulation.

Kyle Shimabuku
Jan 26, 2024

After we were told by an energy auditor that we needed insulation in our attic and then 2 other insulation companies recommended we add more insulation in a few different spots (one of them at a hefty price), John came out and pointed at that right around the attic access panel our insulation was thin, but everywhere else we wouldn't get much bang for our buck. I wanted to give a 5 star review for being such an honest company not trying to upsell potential clients with unnecessary improvements, and looking deeper into the issue more than the energy auditor and other companies.

Will definitely go to Pacific Insulation first if we have other insulation issues in the future!

Andre Joseph
Dec 2, 2023

Gus answered all of my questions. The application of attic insulation was completed quickly with professional friendly staff. A staff member assisted with my applying for a rebate from Avista which was a speedy process. I highly recommend Pacific Insulation.

Joe B
Oct 21, 2023

Pacific insulation was great to work with, they did a great job, were respectful of the house, and cleaned up after the work was done. They also provided the forms for the rebate so the work ends up being extremely affordable and worth doing to save energy.

Jordan
Oct 13, 2023

Sigh… this place had such great reviews I really was hopeful. My first phone call to Gus was really great, he seemed very genuine and helpful on the phone. As I began to tell him more about my project, he started to hesitate and said it would be expensive. I said I didn’t care how much it cost, I really just wanted to get things insulated. He said he would call me back, he never did. I called him and left a voicemail never heard back. I called him again, and when he answered, he acted as if he was willing to come out and evaluate my project, he said he would get back to me. Again, he never did. Several text messages went and answered, and I never heard from him. I finally found another company who came out the same day that I called. Hate to leave a bad review, but Gus really was a disappointment due to his lack of communication, poor customer service and unwillingness to even come look at the job.

Scott Eymer
Oct 10, 2023

I had an excellent experience with this business! When you call you speak with the owner and receive an exact quote. We had Really good communication with the crew. They come on time and totally prepared to get the job done and clean up after themselves. These are quality people, easy to have in your home. Highly recommended!

Don H
Oct 4, 2023

I couldn't be happier with the job Pacific Insulation did insulating our old house. The installation crew (Jimmy and Astin) were right on time, very professional and very friendly. I asked them to check the levels on the current attic insulation and to check for pest sightings and they did that told me what they saw. The process is surprisingly unintrusive. And fast. I previously did the Home Deport rental route and this was SOOOO much easier and quicker. When they were done, they vacuumed and left the house spotless. Gus, the owner, explained the whole process of the installation, the benefits, and how the Avista rebate program works before I signed on and that exactly how it all turned out. The team leaves you with the paperwork pretty much all filled out...leaving the homeowner with pretty much a "sign and send" to Avista. Our rebate arrived promptly. Don't hesitate on insulation....this is an easy decision. And Pacific Insulation is the company to go with. Finally, I am already seeing a big difference in the home furnace not kicking on often. Insulate with Pacific Insulation. You will be glad you did.

Paul Rumbles
Jun 9, 2023

The owner honored his word even when it didn’t benefit him in order to make me, the customer, happy. The installation was completed professionally. Thank you!

Karl Molvig
Jun 9, 2023

Great service and overall experience for adding insulation to our attic! They answered the phone without needing to push through prompts, they showed up on time, the work was timely and professional, and the invoice matched the quote. No surprises and will be using for any future service. Thanks guys

Katrina Gomez
May 31, 2023

Gus and Team provided excellent service, honest advice, and professional installation of insulation. These are the only guys you need to call. Friendly people too!

Courtney Brock
May 24, 2023

Excellent customer service, very friendly, and what little clean up they had they ensured no traces were left behind. Highly recommend this business.

Carmen Wilson
May 22, 2023

This was the easiest work we've ever had done at our house. I loved that our 120 year old woodwork was protected. There was no mess to clean up. I highly recommend Gus and his team!

Robert Westby
Apr 29, 2023

We had Pacific Insulation insulate the attic above the house and garage. They arrived a few minutes ahead of the scheduled time, prosecuted the work quickly and efficiently and cleaned up afterward. Great contractor and fair pricing, would absolutely use again and highly recommend them to anyone seeking insulation work.

Durval Arruda
Mar 16, 2023

Installed insulation in ceiling of my man room. In One call about 5 minutes, I got an exact estimate and date of install within a week. Good old fashion way to conduct customer service. They were on time clean and friendly. They took care of the job cleaned up and were out in no time. That's the way things should be run instead of the run around you get from some contractors. I would recommend these guys to family, friends or anyone I care about. I will definitely use them again.

greg keene
Jan 29, 2023

Excellent experience. Workers showed up right on time and got the job done quickly and efficiently. They cleaned up after themselves and were very polite and professional. Would definitely recommend!

Greg Sather
Jan 24, 2023

Pacific Insulation did my insulation in the attic and in the floor joists in the crawl space. They did an excellent job and cleaned up after themselves when done. They were on time and were very polite. The price was very acceptable. I would recommend them to anyone. They even suggested rebates for both jobs.

John Chatburn
Jan 11, 2023

Pacific Insulation was professional, on time, clean, and did excellent work insulating my attic. They took a difficult and dirty job and made it seem effortless. Highly recommend!

Chelsea Goss
Jan 6, 2023

This company came over to give us a bed but couldn't do the work to some electrical wiring in our attic. They were prompt and kind.

Christine King
Dec 29, 2022

Insulation into attic was done very efficient, fast, clean, and very nice young men. They worked very respectful to my home. Thankyou!!

Deborah Steele-Harris
Dec 19, 2022

We had our attic insulation topped off. Service was quick. Installation crew was professional and very competent. We have recommended Pacific Insulation to our neighbors. Thank you!

Peter Harris
Nov 20, 2022

They added insulation to our attic. They are/were very professional, timely, efficient and helpful. Their price was reasonal. I would highly recommend.

Marie Taylor
Nov 18, 2022

Insulation placed in attic of addition to house. Called for estimate and service one week and following Monday they were out to perform job. Very professional and cleaned up after installation. Happy with their work and would use this company again.

Jim Myers
Nov 17, 2022

The crew showed up on time, ready to work. My questions were answered in a way I could understand. Work was done in a quick, efficient manner. They cleared up after doing the insulation. Would use them again.

Brandy Barker
Nov 17, 2022

Pacific Insulation did a great job adding more insulation to our attic. They came in and did a quote and told us that they just needed to add a little bit more to fill in some places that had settled. They were on time and got it done in a short amount of time. They cleaned up after themselves when they left. I would definitely recommend.

Michael Hegge
Nov 17, 2022

Gus was very friendly and was very easy to get a hold of. When making the appointment he was willing and able to work around my schedule and could have gotten me a appointment within a couple days of calling but I chose to have it done the following week, He was able to accommodate. His crew showed up on time was very friendly and professional. They worked efficiently and didn’t waste any time. They had me look over the job performed and I was very impressed. When completed they cleaned everything up and was respectful of our property. The price was great and provided me with available rebates. I wish they performed other jobs as I would have them back over and over. Thanks again!

Ron Howes
Nov 11, 2022

Had my attic insulation updated due to settling over a 19 year period. Called Pacific Insulation and was given a bid within a few minutes. Scheduled for work to be done and they were right on time. They were very good about cleaning up their mess and were nice to work with. I highly recommend them to anyone needing blown in insulation. Ron Howes of Spokane

Alan Bisson
Oct 10, 2022

Extremely efficient and friendly installers. Highly recommend to anyone looking to upgrade your insulation.

Gus, the first contact, was very nice and professional.

Blake Baxter
Jul 14, 2022

These guys were great! In and out with very little disruption, fair prices, and our house's insulation is immensely better. Thanks guys!

Brian Lehman
Nov 4, 2021

Pacific Insulation is quick to answer the phone, priced competitively and had my attic re-insulated within a week of calling. They also alerted me to utility rebates I was not aware of. I would recommend their service for any insulation related needs.

Brian Lehman
WA State Licensed Home Inspector #305

Matt Valdovinos
Oct 20, 2021

Highly recommend working with Gus, John and the crew. Up front, Gus was very responsive and returned messages quickly. He took time to answer my questions and make sure I had an accurate quote right away.
When John and the crew arrived, they were clean, professional and efficient. Based on insulation done by the previous owner, they actually recommended not adding more to areas that we already insulated. Instead we only insulated portions not previously done. This vastly reduced our cost. It’s also nice working with a company that is willing to lose money to do what’s right for their customers.
There were a few areas near where the insulated/uninsulated portions met that they filled in for free to make sure we had the protection we needed.
There were no hidden fees and the crew cleaned up after, so no one could even tell they were there. I will definitely be calling Pacific Insulation again anytime I need insulation.

John Anderson
Oct 19, 2021

Gus was great on communication. His team was prompt, clean, courteous, and did great work. We are so pleased with the addition of insulation to our attic. Our house has much more even temperatures between floors and my kids rooms stay much warmer.

Cory LaFollett
Sep 30, 2021

Great price and did a great job. Gave me a quote right away over the phone and had them out to do the job next day. Very pleased and would recommend them to anyone for blown in attic insulation.

Steve Deardorff
Sep 23, 2021

Pacific Insulation is the best, I couldn’t, with a good conscious, recommend anyone else to take care of any insulation needs. Very professional and definitely goes the extra mile!

Andrew McCanna
Sep 12, 2021

I had Pacific Insulation blow insulation into our attic space. They were quick with their quote and scheduling, arrived on time, and at the end let us know we were eligible for a rebate from our energy provider due to the amount of insulation present previously. Very helpful and polite. I would utilize them again in the future!

Mark Damian Fowler
Sep 11, 2021

Great experience all the way! Gus very responsive and informative of the product and process. Timely scheduling, too. John and partner arrived as scheduled and got busy. Overall, took about an hour to complete the attic insulation project. And, they did a great job of sweeping up and cleaning before they left. Highly recommend!

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137 locals recently requested a quote
  • 1312 N Monroe St Ste.#145, Spokane, WA 99201
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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