Logo of Ortega & Sons Roof Repair

Ortega & Sons Roof Repair - Columbus, OH

  • 1380 E 5th Ave, Columbus, OH 43219
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 34 reviews
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Show first:
Kristine Burgess
Aug 5, 2025

douglas was great to work with when it came to quoting my new roof, gutters, and a few extra repairs I needed. after the main roofing crew finished, douglas and his team made sure everything was tidy and done right. i recommend their services, and it's a good idea to double-check that your gutters are fitted properly. douglas made sure any small gaps between the new drip edge and gutters were fixed quickly. my roof looks fantastic, and they were fast to begin the job and took care of any small issues I pointed out later. overall, i'm very happy with how everything turned out.

carly bender
Jul 31, 2025

when another company wouldn't show up to put in our metal roof, even though we already had the materials, i reached out to a local roofer for help. although they usually don't handle metal roofs, they went above and beyond by finding a skilled crew who quickly removed our old roof and installed the metal one in just a few days. the whole team was respectful and honest, and we highly recommend trusting them with your roofing needs.

Aria Kaufman
Jul 30, 2025

my neighbors and i all had hail damage to our roofs. douglas worked with our insurance companies to get roofs fully replaced. my insurance company first denied my claim, saying the damage wasn’t from hail but from someone walking on the roof. just so you know, my roof is really steep and high up, so nobody could walk on it without special equipment. my wife and i were upset, but douglas made sure we knew our claim was real. he kept working hard and didn’t give up. now we have a brand new roof, thanks to douglas dealing with the insurance people for us. and it’s not just any roof—he used great underlayment, strong flashing, ice & water shield, and good shingles. he also painted and put up new trim for the flashing. douglas did just what he said he would. i feel good about it now and would for sure recommend this roofer.

Nora8 M
Jul 29, 2025

we contacted several roofing companies in columbus and decided ortega & sons roof repair had the best price and materials for our home. there was a room where we couldn’t figure out if we had a mold problem or something else, but they helped us discover the issue was actually with the roof boards, and fixing them solved everything. we’re very happy with how our new roof turned out. douglas was always helpful when we had questions or needed a hand with another small roof problem later on, even though it wasn’t part of the first job. i’ve already recommended this company to friends and plan to keep doing so.

Avery K
Jul 28, 2025

Douglas from the roofing team checked my roof and clearly told me what repairs were needed. My roof is made of Spanish tile, and there were some cracked tiles, plus the areas near the skylights had to be patched up to avoid leaks in the future. The crew came out to my home in Columbus, and even though there was heavy rain and thunderstorms, they just took a break and still managed to finish the job that same day! Douglas came back the following day to make sure everything was done right, and I was happy with the results. I give them five stars. Their work also comes with a 2-year warranty, which is a great bonus. Fantastic roofing company!

layla vaughan
Jul 27, 2025

great experience! douglas took care of everything with my roofing job in columbus. he handled the damage check, gave me a clear quote for my insurance, ordered all the materials, and managed the removal of my old roof and gutters. he also fixed up the old decking where it was damaged and put on a new roof and gutters. douglas even hired good subcontractors for the inside work and made sure all the old stuff was hauled away. all i had to do was pay, and the price was fair for the great service i got. his crew even helped move my wife’s car out of the garage so it wouldn’t get blocked by their gear. douglas has been doing roofing in columbus for a long time with the same company name. if you need a roofer, i highly recommend him.

S Castro
Jul 26, 2025

this roofing company in columbus is solid. from what i've seen, they work well with insurance companies to help homeowners get coverage for wind and weather damage, whether it’s small roof fixes or full roof replacements. they really make it simple to get the repairs you need. i heard they’ve been around a long time, which is pretty rare in roofing, and they have a lot of hard-to-earn credentials because their work is top-notch. although i haven’t used their services yet, i’ve talked to several people who have and everyone says the workmanship is excellent and jobs get finished right and on schedule. people say douglas, who comes out to estimate and check damage, is friendly, professional, and always on time. the team knows all kinds of roofing, from asphalt and slate shingles to wood shakes and flat roofs, and they do a lot of commercial roofing too. based on what i’ve learned from others, i really believe this is a roofing company that can handle any roof problem and even help out with water damage if you need it. i’d feel good about calling them whenever my roof needs work.

A Blackwell
Jul 25, 2025

the roofer company has great customer service. the estimator for new gutters and roof vents arrived a little late, but they called me first to let me know they were running behind. it wasn't a big deal, as they were only about 10-15 minutes late and made sure to keep me informed. douglas was very professional, explained my options for gutters and roof vents, and helped set up a time for installation. douglas showed up right on time for the install in columbus, did a really good job, and made sure i was satisfied with how everything turned out. i was also impressed with the customer service when i called the office with questions. i would definitely recommend this roofer for any work and plan to use them again in the future.

Audrey Obrien
Jul 21, 2025

we had a leak in our roof due to some work that wasn't done right by a different company. once douglas showed up, his careful inspection and roofing know-how really stood out. he explained everything clearly and helped us look through different choices of roofing materials. the team was patient while we made decisions and quickly set up a time to get the repairs finished before our big event at home. our insurance took care of the roof replacement cost. this roofing company gave us top-notch service and quality, and douglas was very supportive and friendly. we are more than satisfied with the work and would definitely recommend them to anyone who needs a roofer.

quinn bates
Jul 20, 2025

I highly recommend Ortega & Sons Roof Repair. Douglas got back to me quickly after my first call, and every step after that was handled professionally and on time. Douglas gave our roof a careful inspection and explained everything about its condition, including letting us know about old shingles and ventilation. He also worked with us and our insurance to make sure the damage was covered. When it was time for repairs, the crew started on schedule and finished the whole job, including cleanup, in just one day. What could have been a stressful roof repair turned out to be smooth and easy. If you need roofing work done, this is the company to call.

sierra morton
Jul 19, 2025

If I could give a 6-star review, I would! I want to give a huge thank you to Douglas for being so friendly and helpful. My dad and I called many roofing companies to help fix a simple leak on my roof, but no one was willing to come out. Finally, we found this roofing team, and Douglas immediately told us they could help. I brought up the problem the next morning and they had it fixed the same day. I’m so happy with the results. It might not seem like much to others, but it meant a lot to me. This is my first home, and getting the roof fixed made everything feel complete. I will recommend them to everyone! A+++++++!

Mikayla Villegas
Jul 17, 2025

just wanted to say thanks for spotting the bad shingles on our roof while you were fixing the vent leak. we never would have noticed without your help. we followed your advice and reached out to the shingle company, and they sent us a voucher to help cover most of the cost for a new roof. we never expected our roof to need replacing so soon. we're really grateful for your help—you've saved us a few times with leaks, and even after a big storm, you came out fast to keep us dry. i highly recommend douglas for any roof repairs!

Colin Lucas
Jun 6, 2025

When we needed a new roof for our home in Columbus, I was 9 months pregnant and hoped the process would be simple. After the old roof was removed, Douglas found some unexpected structural issues. Even though there were storms and insurance delays, the team worked hard to get everything sorted out. They quickly got our new roof on and also helped us connect with a great drywall and paint contractor to repair all the water damage inside and in the garage. They replaced the damaged soffits, fascia, and gutters and let us choose new colors, which really improved the look of our house. Douglas and the crew were always available to answer questions, worked efficiently, and were very understanding about our situation. Thanks to their excellent work, our house feels like a home again.

Adeline Osborne
May 23, 2025

if you need fast, friendly, and professional roof repair with fair prices, i recommend Ortega & Sons Roof Repair. i didn’t know who to call for a roof leak on my newer home in Columbus, so i searched online and found this company with great reviews. i left a message and got a call back from Douglas in about 30 minutes. just a few hours later, he was at my house to check the problem. Douglas explained that my “30-year” shingles had some issues: nails popping out, shingles starting to crack, and ridge vents not installed right by the original builder. Douglas was very knowledgeable and took the time to answer all my questions, letting me know how weather can wear down shingles even with a long guarantee. he came back the next day for the repairs, even though it was really cold outside. after the repair, we had a few snow storms, including a big one, and everything is still holding up great. when it’s time for a full roof replacement, i’ll be calling them again for sure. 5-star service!

Jaclyn Beard
Mar 31, 2025

after hurricane dorian, my dad had one shingle come off his roof. even though he has lived in this area for five years, he used to work as a contractor in virginia, focusing on roofing. in virginia, losing just one shingle might not be a big deal for a roofing company to handle. however, douglas and his team were more than willing to take on this small job, and they did it quickly and with great professionalism. we highly recommend douglas and his crew for any roofing, siding, or gutter needs.

Curtis Arellano
Mar 10, 2025

We recently had our roof replaced and new rain gutters installed. They also gave our home's exterior a fantastic makeover. This included replacing worn-out fascia, soffits, trim, and siding, as well as rebuilding the chimney housing and repainting the outside. Every aspect of the work was done perfectly. Everything was finished on time, and all the workers were friendly and took great care of our property. The cleanup was exceptionally thorough. Douglas was very helpful and easy to collaborate with, always answering our questions and keeping us informed. It was truly a pleasure working with him. We’re thrilled with how this project turned out and highly recommend their services. Our over thirty-year-old house now looks brand new!

Daniel Meyer
Jan 10, 2025

some architects told me that timberline HDZ shingles were top-notch and would outlast my lifetime. my goal was to get my roof done once and get it done right. i got several quotes for the same type of shingles, with the gold pledge warranty. the other quotes were significantly higher than the roofer i finally chose. one didn't even include the weather watch ice/water shield over the entire roof. the architects advised me, considering my roof's low slope, that a full roof of ice/water shield was recommended. the roofer i chose included it over the entire roof. i picked them because not only did they have the lowest price, they were also very professional. the work crew, including douglas, did an outstanding job. i'm sure i drove douglas a bit insane with all my questions and in-depth research. my apologies, douglas! i've already put in a good word for them to my friends needing a roofer. my friends trust my judgment because they know i do extensive research before any major purchase. my roof looks fantastic and i'm very pleased that i chose this roofer for the job. they get an all around A++++++++++++++. thanks guys!!! columbus has a new shining roof.

Kaitlin Hogan
Dec 27, 2024

Ortega & Sons Roof Repair was very punctual in providing a quote for the job and in finishing the work. It's crucial to talk about your expectations concerning the gutters, as mine ended up with a bit of roof debris, sand, nails, and old staples from the removal of the previous roof. Douglas was extra thorough with the old roof underpayment, which required additional nailing. The company generously provided an extra hand for an hour at no extra cost to ensure it was securely nailed down. Otherwise, I would have been charged an extra hourly rate as it was outside the original quote's purview. Even when my driveway incurred some damage due to the roofing material delivery truck, they stepped in to help rectify the issue with the delivery team. The new roof looks great, and the installation quality was up to the mark. I would definitely suggest Ortega & Sons Roof Repair to anyone in Columbus looking for quality roofing services.

Gianna Bowers
Dec 24, 2024

The crew from Ortega & Sons Roof Repair did a fantastic job replacing our old asphalt shingle roof with a shiny new metal one. Despite the increasingly cold weather and occasional snow shower in Columbus, the team, including Douglas, worked diligently and completed the job in just over a week. They were there during most of the daylight hours, rarely taking breaks, and managed to navigate the complexities of our steep and dormer-ridden roof. Douglas and his team competently handled all obstacles, keeping us well informed about their progress and promptly addressing any issues that arose. Even when we added to their workload by asking for gutter add-ons to accommodate our rain barrels, they graciously complied. We're very satisfied with both the process and results of their hard work.

Duane Nielsen
Dec 20, 2024

Nobody likes the tension of identifying a roofing issue, but if you do encounter that problem, you ought to contact Ortega & Sons Roof Repair. They were incredibly prompt in responding when I reached out, and visited my Columbus home without delay. An inspection was conducted by Douglas, who pinpointed the problem and carried out the necessary repairs. Not only did they explain the process beforehand, they also took pictures while working, allowing me to see their progress. Polite, professional, timely, and transparent in their communication. If you're in need of a roof inspection, repair, or replacement, I can't recommend them enough.

Peter Savage
Dec 17, 2024

Ortega & Sons Roof Repair is a roofing company that has managed to maintain a perfect balance between high-level professional expertise and the core values of honesty, respect, dedication, and pride in excellent workmanship. They were contracted to redo the roofing for our barn, chicken coop, and detached garage. We were guided through the process of selecting quality roofing materials by Douglas, an exterior specialist. Despite the challenges of sporadic heavy rain and strong winds, the work commenced swiftly after we agreed to the reasonably priced contract. The team, led by Douglas, worked safely and effectively, not allowing the weather conditions to hinder their progress. When an issue arose with a section of the barn's roof, there was no attempt to brush it off or make excuses. Instead, Douglas and his team decided to replace the problematic portion without delay. This decision was executed promptly and professionally by the roofing crew, even on a particularly hot day. From their polite office staff to their skilled roofing workers, Ortega & Sons Roof Repair provided us with outstanding service. Their commitment to quality work ensures that our property is not only protected but also enhanced in value and aesthetic appeal due to their fantastic roofing work.

E Raymond
Nov 12, 2024

wow! definitely recommended! The service was outstanding and the team was super friendly from start to end! The office staff was really courteous, I reached out to them about a leak in my roof. She coordinated with a roofer who got in touch right away, he was very kind. Scheduled an appointment for the same day but he got held up at another job so I had the delight of working with douglas at the last moment for the inspection. I'm grateful they didn't cancel, they went out of their way to accommodate me. The exterior leak repair required HOA approval. Another roofer came next and was a blast to interact with. I loved hearing his stories about his 25 years at the company and 40 years in the roofing industry. I wasn't aware that they ensure quality by hand hammering every nail for their roofs. These are some of the most genuine and caring workers I've come across in a while. They fixed the leak the same day without any complications. The entire team is so amicable and professional. Any company that can maintain their staff for over two decades is worth collaborating with. If ever required, I wouldn't hesitate to get a whole new roof from them!

riley barker
Nov 5, 2024

Out of all the roofing services we reached out to for quotes, only Douglas from one particular company responded within a day and had a quote prepared within two more days. This was unlike most roofing services, which took weeks to even respond. This roofing company was prompt and ready to begin the re-roofing job as soon as the permits were approved in Columbus. Douglas and his team managed the project seamlessly. The crew assigned to our roofing project were both courteous and professional. They ensured our roof was never left exposed throughout the duration of the project, and now our roof looks fantastic. Moreover, Douglas assisted with the installation of a brand new gutter system, making the whole project nearly a one-stop-shop. It was a great experience working with them.

Jordyn Rangel
Oct 27, 2024

after a lot of looking for a quality roofer, we decided to go with a certain company for our home's re-roofing needs. the whole experience has left me feeling very satisfied. they use their own staff and make sure to clean up every day, showing a lot of respect for our property. now that they've finished the roof, they're planning to come back to take care of blowing off the granules and pressure washing the house. they even returned with spray paint to make sure the vents match the soffits and trim. douglas and his team have done an excellent job and we're really happy with their work. so grateful!!

Dominique F
Oct 24, 2024

Our old roof was in a sorry state, with shingles constantly falling off. We found ourselves in a bind when our insurance denied us and multiple companies turned their backs. Then, we reached out to a roofing company and Douglas was at our doorstep the same day. In a matter of days, we had a proposal in hand and we were signed up within a week. The installation was scheduled promptly and carried out smoothly. Throughout it all, douglas stayed in touch, displaying great professionalism. Even weeks after the install, he came back to check if everything was up to par. For anyone in Columbus needing roofing services, I can't recommend this company enough. Just ask for douglas!

amelia schneider
Oct 21, 2024

ortega & sons roof repair are fantastic! they provided me with a speedy estimate after examining my rooftop. douglas and his team arrived punctually for the task and took the time to protect my porch plants before commencing. they swiftly took off the old roofing and tidied up their equipment, leaving my plants untouched and free from debris. despite the ongoing rainy season, they somehow found the ideal window of clear weather and completed the task in a day. the team was a pleasure to interact with and did an excellent job in cleaning up the area (not a single nail or piece of shingle was left behind!). after the job was done, i received an invoice matching the initial quote. i couldn't be more satisfied with their work! i would strongly recommend them for any roofing needs.

Brody L
Oct 18, 2024

douglas, the owner, came and inspected the roof, then gave us an estimate along with options for shingle types, roof vent treatments, and underlayments. We got added to the installation schedule, and our roof was replaced within a single day. They replaced our plywood roofing deck where it was needed and installed new wind turbines. We were particularly pleased that these were positioned on the back side of the roof, making them less visible from the street compared to the original ones. douglas was courteous and addressed any concerns we had promptly. We've had no problems with the roof since it was installed, and we think it's actually lowered the temperature in our loft, which is a bonus. I would highly recommend this roofing company in columbus, especially since they have a long history of doing things right!

Gabriela Wilkins
Oct 15, 2024

i received several quotes from different service providers, some cheaper than ortega & sons roof repair. however, i chose to engage their services due to their outstanding reviews and my positive interaction with them. the experience was remarkable; they were candid, honest, and didn't resort to any sales gimmicks. their pricing was fair, and they did not overcharge. from the moment i accepted their quote, they scheduled my job within a fortnight, and everything was smooth sailing. the team, led by douglas, showed up and completed the entire roof replacement, including the skylights, in a single day. their professionalism was unmatched, and the team was incredibly friendly. they worked tirelessly to ensure the job was done, going the extra mile to ensure everything was solid. douglas and his team even assisted me in figuring out how to set up the solar roof skylight and went ahead to replace my air vent. i endorse their services without any reservation. a friend initially referred me to ortega & sons roof repair, and i am now more than happy to recommend them to anyone in need of quality roofing services.

Kate Miranda
Oct 12, 2024

Our skylight had been leaking for quite some time, and despite my efforts to fix it myself, I just couldn't figure out how to stop it. We reached out to two roofing companies for advice and quotes. Douglas from Ortega & Sons Roof Repair suggested that we should replace the two Velux skylights, and provided a quote for the work. His suggestion was more cost-effective than the other company's, which didn't even recommend replacing the skylights. The work was completed within the agreed upon timeframe and budget. The leaky skylight issue was finally resolved! We are extremely satisfied with the service provided by Ortega & Sons Roof Repair.

lillian richard
Oct 9, 2024

After almost two decades, the moment had arrived for a new roof. As if by fate, I received a call from Ortega & Sons Roof Repair offering a complimentary roof check. It wasn't a shock when the inspection revealed the roof was past its prime. Douglas visited my home and we discussed cost options, along with a variety of shingle hues for the new roof. When I chose to go ahead with the roof installation, work commenced in under a week and was finished in a mere couple of days. The team placed a plastic protection over my greenery and swimming pool to catch the old shingles and any rogue nails. They were diligent in their clean-up, always picking up debris and even utilizing a magnometer to find any stray nails after the new roof was in place. I'm not usually one to notice roofs, but the slate shingles installed by the team have given our home a fresh, new look. Well done, Ortega & Sons Roof Repair.

Alexandria Rollins
Oct 6, 2024

Choosing a roofer for a major home repair mostly comes down to cost, but with this company, it was about so much more. Not only did they offer the best price, but they were also the least aggressive, and I genuinely felt they were the most honest. Another firm tried to deceive me by saying that 30-year shingles were no longer available, a claim easily debunked by a quick online search. The team, including Douglas, assisted me with color selection, a task I usually struggle with, ensuring the chosen colors would complement my siding. After providing the quote, they didn't put any pressure on me, and the entire process, as well as what to expect, was thoroughly explained. About a week after accepting the quote, I had to leave town and was worried because I had an ongoing roof leak. I called them, expecting to pay for someone to come and tarp the roof. However, they quickly responded and were on-site within a few days, applying a temporary patch free of charge to tide us over until the installation could take place. I've been thoroughly impressed with their service and would absolutely recommend them to anyone in need of roofing services.

Joan Kelley
Sep 20, 2024

I was fortunate to get in touch with a renowned roofer when I required a roof repair. Douglas arrived promptly and offered me a competitive quote for the task. I agreed to the proposal and the roofing crew adhered to the schedule mentioned in the contract. Douglas was notably supportive, assisting the electricians on the job. Being a perfectionist myself, I can vouch that they fulfilled all my expectations. Douglas and his team exhibited utmost professionalism throughout the job completion. I would definitely recommend them to anyone in need of roofing services, be it new installations or repairs. you can trust them to leave you as satisfied as i am.

Kendall Valentine
Sep 17, 2024

douglas and the crew from Ortega & Sons Roof Repair are simply outstanding. i had a minor repair job on my roof due to the previous owners not hiring a competent company to get it right in the initial stages. i had a makeshift patch in one area and a water leak on the opposite side of my garage. douglas was the only roofer who gave me the attention needed, considering the scale of the task. i had a couple of other companies come by and they refused to do the work unless i shelled out thousands more to replace the whole garage roof, even though it was less than a decade old (just poorly done). ortega & sons did the necessary work at a more than reasonable cost. it's been a year or so and there haven't been any problems since. make them your go-to for any roofing work you need in the region! their work is reliable and they operate with integrity. what else could you possibly want? well done!

Robin Todd
May 23, 2024

my spouse and i required a professional roof inspection for a house we're considering purchasing in columbus. douglas from ortega & sons roof repair came over and examined the attic and the exterior roofing, despite the heavy rain. he provided us with a clear-cut estimate for repairs, which was exactly what we had anticipated, given the state of the roof. douglas was courteous, patient, professional, and easy to talk to. despite arriving a bit late due to the unfavorable weather, he kept us updated about his arrival time. we are certain that we received a fair and honest quote, and will be considering ortega & sons roof repair for future roofing work.

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  • 1380 E 5th Ave, Columbus, OH 43219
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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