Onix Solution

Good 3.4 (5 reviews)

817 Roswell St NE, Marietta, GA 30060
Industrial Roofing
Residential Roofing
Licensed & Insured
Metal Roof
TPO Roof

Website www.onixsolution.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Onix Solution, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Located in Marietta, Georgia, we offer a comprehensive range of services, including roof inspection, roof vent installation, flat roofing, and various types of roof repairs. Our team is equipped to manage complex projects from start to finish, ensuring that every detail is attended to with precision. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value for our clients. Whether it’s installing a skylight or repairing water damage, we approach each task with the same level of dedication and thoroughness. We understand the importance of effective project coordination, which enables us to navigate challenges smoothly and exceed expectations in every job we undertake. Serving Mine Hill Township and the surrounding regions, we are here to transform your vision into reality.

What people say about “Onix Solution”?

Overall, customer feedback is mixed regarding Onix Solution. While many reviewers praise the company's responsiveness, thoroughness, and clear communication, there are serious concerns raised about warranty issues and aggressive payment practices. Positive reviews highlight the team's reliability and quality of work, particularly in tree removal and yard clean-up. However, negative reviews emphasize a lack of follow-up support and troubling interactions regarding payment, which have left some customers feeling dissatisfied. This combination of positive experiences and significant complaints makes the overall perception more critical.

What Users Like The Most

This company not only responded fairly quick, they came out when they said they would.
They cleaned up the whole mess... very thorough and did a lot more than I was expecting for the price.
Marco is always very clear about each project and makes sure that we understand what the process is.

What Users Like The Least

He didn’t want to give me a warranty of his work, but before he said he would give me all the necessary guarantees.
He proceeded to threaten me with placing a lien on my property... only 2 weekend days after he performed the service.
If you have a problem with their work, you can be sure that they will not look for a solution.

Services: Roof Inspection Roof Vent Installation Roof Skylight Installation Roof Leak Repair Roof Water Damage Repair Flat roofing Attic Insulation Slate Roof Repair Green Roof Repair

Recommended Reviews

Overall Company Rating

Average 3.4

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Adrian Jacob

Google review

Jul 9, 2024

AMAZING!!!!! It is extremely hard to find a company that will respond to you unless you have job that is fairly large and $$$$$. This company not only responded fairly quick, they came out when they said they would, provided me a more than reasonable estimate AND did the work when they said they would. Marco Costa, and his crew from Onix Solution, are AMAZING and are my first stop when I have a home project. They are the absolute BEST and I highly RECCOMEND!!!!

R. Lamar Smith

Google review

May 10, 2023

My yard was overgrown with vines and weeds and small trees. They cleaned up the whole mess. I thought they probably would not get it all done but were very thorough and did a lot more than I was expecting for the price. They came back the next day and hauled the residue away.

T JUX

Google review

Mar 24, 2023

Marco and his team at Onix Solution have been absolutely incredible with our Tree Removal needs. Marco came to the property and gave me a quote to remove a total of 9 trees and then 3 more trees a week later.

He is always very clear about each project and makes sure that we understand what the process is and what needs to happen to be successful. I really appreciate Marco's reassurance throughout the tree removal process regarding any questions I may have, his team delivers exactly as he promises. We really needed Onix Solution at this time and they delivered. This team is great, very professional, and they take pride in their work!

I already have plans to work with Marco and his team again at Onix Solution. Thank you for the excellent service!

Jose Carlos Silva

Google review

May 21, 2021

I don’t recommend Marcos’s work, he did some work at my house, he didn’t want to give me a warranty of his work, but before he said he would give me all the necessary guarantees, I DO NOT RECOMMEND ONIX'S WORKS,if you have a problem with their work, you can be sure that they will not look for a solution

tim lam

Google review

Jul 17, 2019

We have used this company and Mr Marco Costa to remove two trees at two separate properties. The first was a case where he removed a diseased tree from my personal property. He performed the work on a Friday and then asked for payment on a Saturday when we were out of town. I explained that he would be paid upon my return on Monday. He proceeded to threaten me with placing a lien on my property on Monday - only 2 weekend days after he performed the service. I paid him promptly upon my return on Monday. There was no issue. Then we had a tree fall on a investment property roof and Mr Marco Costa removed it very promptly and without issue. The service was impeccable - he was very quick with his service. However, he promptly asked for payment and we explained to him that we had to wait for insurance to go through their process and that he would be paid - he got very upset with us and placed a lien on the property- only one week after service. We have since paid him - about 10 days after service - but he has not removed the lien. Be weary of this payment policies. To his credit he is from Brazil and not used to the insurance processes in the USA.

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